You plan to receive and send parcels from all corners of the globe. But then your tech support should have employees communicating in different languages. Do you already have suitable candidates or are you just planning to tackle this issue?
At the moment our employees speak german, dutch, french, italian, english, french, spanish, portoguese, russian and soon indian and chinese language.
Anyway our support is related at our direct logistic and for P2P Services.
Usually P2P services won't require support if everything go smooth between sender and receiver, but yes we're ready for any kind of support request !
Regards,
Angelo
It's good when a person can use the platform on their own and send a parcel to the specified address. Only for the beginning the package must be taken somewhere to the physical point, so that it is sent. With the help of the Internet, the parcel can not be transferred to the logistics department. How to deal with this moment?
sorry i can't get the point of the question
Well, in order to send a parcel, it must be carried somewhere? Who will receive the parcels from the population? In electronic form it will be possible only to arrange the delivery route and pay for the services, but you will not take the parcel.
You can carry the delivery by yourself if it is possible (like the case if you've to do an express delivery with our mobile app) but usually you've to find your best "global partner" (dhl, ups, fedex, royal mail for example) without using third part shippers.
Usually people go to a third part forwarder because paper work to do for send a parcel to an international receiver is very hard and one person can get scared from customs etc.
Our site will provide documentation and also when you're going to send a parcel gonna be "Person to Person" and not "Business to Person" so your package have a very low amount of % that gonna be checked by customs for more tax (In fact, parcel are be checked for drugs, weapons etc. But for tax only B2P parcels are more or less checked in proportion 1 to 15 (it can be different for each country) while P2P is like 1 to 100).
So avoiding third part fees, and working a bit on our platform you can become a forwarder and increare your monthly incomes just helping people to receive your package!