Okay the Amazix has Blocked me on telegram. There is a guys who ask for refund and the team say that the kyc extend day has been make clear by the team.
Then What i say is the guy was right,
1.None of people stuck at KYC want to extend period,every one keep asking about refund, what they want is fixed, and answer if they can fix or not if they cant just refund, why they have to wait kyc end, it not fair refund and kyc is 2 diffrent things
2.KYC Problems is the team problem not Participator problems, they have no right to extend KYC at first and no right to tie up someone money when they cant promise that they will add their country to kyc.
3.People doesn't care what Hdac doing with IDnow but they have no right to delay at first
Then they block me, i didn't use any bad word. The team behave is unrespected when people saying bad about them. Amazix wrote to be scam fighter not scam hider.
Hey there Problems of Hdac.
I understand your concerns. I'm sorry but I can't elaborate on your blocking from the Hdac channel since I'm not sure what happened.
Regarding the KYC process, you need to understand except your case, there are others that do wish to participate and contribute to this project.
For them, this is critical to have an extension to the process that increases their chances to pass it successfully (due to some technical issues).
Because of the extension of the KYC process, Hdac team can't inquire the refund requests of the participants until the KYC process is complete.
The team is aware of the fact that participants willing to be refunded and they want to use their money for other purposes. Hdac announced that the refund process will not be delayed after January 2018.
In addition, According to the TGE terms, There are no refunds. That is exactly why the team has to inquire any refund request, and as I wrote above the team can conduct this process only after the KYC will be over.
I'm sorry for your experience, I hope my answer addressed your concerns properly.
And of course, I hope you will receive your money back soon.
