Hello Bitmain,
I'm writing to you with a couple of questions regarding the coupon/refund options & the p2pool issues with your S2 & S3 models, as I & many other p2pool users are unable to make a decision on weather to get a refund or to accept coupons until we know weather you will be providing a p2pool fix for these models - and there has been no news from you regarding the fix since your statement on 30th June where you state: "We think we might be able to solve it in another week or two." - which is now over two weeks ago.
The problem is this: If a fix for p2pool
is definitely going to be implemented
in the near future then I/we are more than happy to accept coupons for the purchase of more S3 (and S2) units, as we will be able to use them on p2pool - whereas if a fix is
not going to be made available
in the near future I/we would rather receive a refund for our purchase so that we can
reluctantly purchase mining hardware from a vendor elsewhere that does support p2pool.
As you have stated that a decision must be made by customers regarding the coupon/refund issue by 22nd July, this only leaves us 6 days from today to make that decision, but as I/we have no idea weather the fix will be made available, if at all, it is impossible to make an informed decision. Many p2pool users purchased your S2 & S3 units on the promise made by Bitmain that they
will support p2pool, but so far this has not been the case, with no indication from yourselves that the situation will change any time soon - which is a little disappointing.
I realise that you are busy right now, but a quick reply would be greatly appreciated by me & your loyal customers to either confirm or deny that a fix will be made available
in the near future, so as to enable us to decide on what our options are regarding the coupon/refund choice & the future purchase of any Bitmain products.
Kind regards, PatMan