Thanks W00per, that is EXACTLY what I was thinking. Funny, it felt a lot like my emails to BITMAIN. Only difference was that theirs always starts with: I'm a bit confused.....
:-)
I ALMOST said: did you read the post?
Thank you for picking up on that.
PEace, out.
B
Topic: Antminer S3+ is junk and no support from BITMAIN - page 3. (Read 3064 times)
May I ask why you asked for two controllers when only one was bricked? What PSU are you running?
I was hoping that, at least, you read the posts before you ask your scripted support questions.
The guy just said that "one card is totally dead and the other is unstable". Be happy he did not ask for spares.
You may.
I have 2 brand new units. I have no indications that the blades are defective in any way.
The unit hashes for a few hours and then slows down. My ASIC indicators all show 0. (this is good) These new S3+'s are right next to S3's that have never given me a bit of trouble and I am asking for the S3 revision controller so i can have some stability.
Should I have asked for four new blades? why? Based on what? because they slow down after a few hours? My S3's NEVER slow down. EVER.
I am not a testing and repair facility. Should I start disassembling my S3's to use as testing components?
I use EVGA 1300 Gold and EVGA 850 Gold. My existing S3's work like a champ and I love them.
I am open to ideas but this is really getting old.
okay, so I should take my s3 controller and install on my s3+ to test? I think they should send me old revision controllers for me to test with.. Why is it all on me?
thanks!
Bruce
Turns out I just needed the correct version of firmware. 23dec14
I have 2 brand new units. I have no indications that the blades are defective in any way.
The unit hashes for a few hours and then slows down. My ASIC indicators all show 0. (this is good) These new S3+'s are right next to S3's that have never given me a bit of trouble and I am asking for the S3 revision controller so i can have some stability.
Should I have asked for four new blades? why? Based on what? because they slow down after a few hours? My S3's NEVER slow down. EVER.
I am not a testing and repair facility. Should I start disassembling my S3's to use as testing components?
I use EVGA 1300 Gold and EVGA 850 Gold. My existing S3's work like a champ and I love them.
I am open to ideas but this is really getting old.
okay, so I should take my s3 controller and install on my s3+ to test? I think they should send me old revision controllers for me to test with.. Why is it all on me?
thanks!
Bruce
Turns out I just needed the correct version of firmware. 23dec14
May I ask why you asked for two controllers when only one was bricked? What PSU are you running?
12DEC14, I contacted Bitmain to assist in troubleshooting as to why my 2 brand new S3+ miners slow down to ~50GH/S after running for only a few hours. 
After too many emails I started raging here on this board. 
People from Bitmain who cared stepped up and got my problems squared away in short order. 
I have been "made whole" in every way and I have full confidence in Bitmain. 
Growing pains are a tough thing. We suffer our pains and we grow. It's part of being new, and developing products in this new and ever changing environment. [email protected] is likely the wrong place to send your issues. I got my problems straight from bitmainwarranty so go there up front if you have any operational issues with your new miners. My new miner is now happily mining it's hash off and all is 
After too many emails I started raging here on this board. People from Bitmain who cared stepped up and got my problems squared away in short order. I have been "made whole" in every way and I have full confidence in Bitmain. Growing pains are a tough thing. We suffer our pains and we grow. It's part of being new, and developing products in this new and ever changing environment. [email protected] is likely the wrong place to send your issues. I got my problems straight from bitmainwarranty so go there up front if you have any operational issues with your new miners. My new miner is now happily mining it's hash off and all is Jump to: