Topic: [ATTN] BitSyncom: What happened to my Batch 1 order? - page 3. (Read 6657 times)
Avalon have a heart and sort the man out with his mining rig. He supported you when you needed funding now it's your turn.
nudge
And the worst part is when the customer calls Canada Post, they will tell him there is NOTHING they can do.
It will stay in Customs until it is released. If he calls Canada Customs they will tell him to call Canada Post.
UPS/Fedex/DHL is better.
It will stay in Customs until it is released. If he calls Canada Customs they will tell him to call Canada Post.
UPS/Fedex/DHL is better.
So what is UPS/Fedex/DHL able to do that Canada Post is not?
Yes. They clear packages before they put them on their planes/trucks destined to Canada.
When they arrive, they are already cleared. Ready for delivery.
USPS works with Canada Post. A Crown corporation
Enough said.UPS/Fedex/DHL has a "special" relationship with Canada Customs. They clear packages electronically. Well, 95+% of them.
I'm sure they use scanners, so don't get any ideas.
Bump!
Yes. They clear packages before they put them on their planes/trucks destined to Canada.
When they arrive, they are already cleared. Ready for delivery.
USPS works with Canada Post. A Crown corporation Enough said.
UPS/Fedex/DHL has a "special" relationship with Canada Customs. They clear packages electronically. Well, 95+% of them.
I'm sure they use scanners, so don't get any ideas.
When they arrive, they are already cleared. Ready for delivery.
USPS works with Canada Post. A Crown corporation
Enough said.UPS/Fedex/DHL has a "special" relationship with Canada Customs. They clear packages electronically. Well, 95+% of them.
I'm sure they use scanners, so don't get any ideas.
So it sounds like it's not possible that my order is stuck at customs, because it would be shipped via DHL.
BitSyncom, help! Being an engineer, I put my faith and money into Avalon...
I called DHL yesterday, still nothing coming my way. Does anyone in Canada who received their order remember if it was shipped DHL Express, DHL Global or DHL Global Forwarding? According the DHL guy I spoke with on the phone yesterday, there are different divisions of DHL, each with different tracking numbers.
Of course, if Avalon would give me a tracking number I could avoid all of this...
I dont think theres a tracking number that wood mean the unit has been shipped Of course, if Avalon would give me a tracking number I could avoid all of this...
I'm trying to be optimistic!
bump.
BitSyncom, where are you? Please respond to this customer.
BitSyncom, where are you? Please respond to this customer.
Agreed is best to used DHL or Fedex, kind of expensive but hey you get your item pretty fast, maybe in only a week time.
Batch #1 was supposed to be shipped DHL.
I called DHL yesterday, still nothing coming my way. Does anyone in Canada who received their order remember if it was shipped DHL Express, DHL Global or DHL Global Forwarding? According the DHL guy I spoke with on the phone yesterday, there are different divisions of DHL, each with different tracking numbers.
Of course, if Avalon would give me a tracking number I could avoid all of this...
bump.
BitSyncom, whats up with not responding to batch 1 customers? Its almost June...
BitSyncom, whats up with not responding to batch 1 customers? Its almost June...
Agreed is best to used DHL or Fedex, kind of expensive but hey you get your item pretty fast, maybe in only a week time.
Batch #1 was supposed to be shipped DHL.
I called DHL yesterday, still nothing coming my way. Does anyone in Canada who received their order remember if it was shipped DHL Express, DHL Global or DHL Global Forwarding? According the DHL guy I spoke with on the phone yesterday, there are different divisions of DHL, each with different tracking numbers.
Of course, if Avalon would give me a tracking number I could avoid all of this...
Agreed is best to used DHL or Fedex, kind of expensive but hey you get your item pretty fast, maybe in only a week time.
Batch #1 was supposed to be shipped DHL.
Agreed is best to used DHL or Fedex, kind of expensive but hey you get your item pretty fast, maybe in only a week time.
I created a ticket a week ago, asking to change the shipping method.
Got response the next day
and it showed up on my account page too.
Got response the next day
and it showed up on my account page too.Would you mind posting where you opened your support ticket exactly? I have tickets opened 4 month and 3 weeks ago, both are in 'being processed' state ever since. Maybe this mess is all a horrible mistake and most of us just used the wrong support forum address
Just waiting for the link....or was it a empty phrase?
post the link please.
I created a ticket a week ago, asking to change the shipping method.
Got response the next day and it showed up on my account page too.
Got response the next day
and it showed up on my account page too.Harumph... okay, I'm going to go open a new ticket.
I created a ticket a week ago, asking to change the shipping method.
Got response the next day and it showed up on my account page too.
Got response the next day
and it showed up on my account page too.Would you mind posting where you opened your support ticket exactly? I have tickets opened 4 month and 3 weeks ago, both are in 'being processed' state ever since. Maybe this mess is all a horrible mistake and most of us just used the wrong support forum address
I created a ticket a week ago, asking to change the shipping method.
Got response the next day and it showed up on my account page too.
Got response the next day
and it showed up on my account page too. As someone who is also trying to contact Yifu with no luck yet, I'd like to know:
-how to open a support ticket? (i don't see this anywhere on the website).
-what Yifu's email address is?
thanks in advance
-how to open a support ticket? (i don't see this anywhere on the website).
-what Yifu's email address is?
thanks in advance
It doesn't matter if you send a support ticket or email Yifu. He won't respond. Before I got my Avalon, I attempted both multiple times and got no response.
Here's the link to the support site: http://support.avalon-asic.com/support/login, but as tripper22 said, no one seems to actually be at the other end reading the tickets.
As someone who is also trying to contact Yifu with no luck yet, I'd like to know:
-how to open a support ticket? (i don't see this anywhere on the website).
-what Yifu's email address is?
thanks in advance
-how to open a support ticket? (i don't see this anywhere on the website).
-what Yifu's email address is?
thanks in advance
It doesn't matter if you send a support ticket or email Yifu. He won't respond. Before I got my Avalon, I attempted both multiple times and got no response.
As someone who is also trying to contact Yifu with no luck yet, I'd like to know:
-how to open a support ticket? (i don't see this anywhere on the website).
-what Yifu's email address is?
thanks in advance
-how to open a support ticket? (i don't see this anywhere on the website).
-what Yifu's email address is?
thanks in advance
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