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Topic: [ATTN] Is there anyone still not receive your batch#2 machine or tracking #? - page 3. (Read 3449 times)

sr. member
Activity: 448
Merit: 250
I still have nothing today. 5 days left including today.
full member
Activity: 203
Merit: 100
The law of the universe!
Don't worry Wayne, you won't be the last. I'm here to keep you company while we wait.... and wait....  Roll Eyes

.... also, we've got the Batch#3 people waiting too Wink
kjj
legendary
Activity: 1302
Merit: 1025
I also have two orders that don't show up in the store, both from February 3rd.
Did you opened a ticket?

Two tickets.
sr. member
Activity: 448
Merit: 250
Bump.
Still nothing now.

A lot of us still did not this applies to trade-ins also.

Patience dude

Yeah. Hope somebody don't throw your patience to feed dog.
legendary
Activity: 1610
Merit: 1000
Bump.
Still nothing now.

A lot of us still did not this applies to trade-ins also.

Patience dude
sr. member
Activity: 448
Merit: 250
I also have two orders that don't show up in the store, both from February 3rd.
Did you opened a ticket?
kjj
legendary
Activity: 1302
Merit: 1025
I also have two orders that don't show up in the store, both from February 3rd.
sr. member
Activity: 448
Merit: 250
hero member
Activity: 491
Merit: 514
If you're order is showing up in the store then all you can do is sit and wait for your tracking # like the rest of us. Creating more tickets will only waste their time and slow things down. Yes they are over 2 months late now but sit back and be patient as there is still a lot of gravy left despite the delay...
hero member
Activity: 532
Merit: 500
Bump

Yo, you've been told recently that they reopened their support tickets at a new location and asked any prior tickets to be re-sent via the new form...
I did not yet received any info. I have opened a ticket almost a week ago. I am not complaining however. But there are still a lot of us in my situation. I am confident that i will have my unit delivered by the end of the month though .

I was referring to the OP, Yifu addressed the new support tickets a week ago in an email update, that I posted to this forum and that has previously (as in the past couple of days) been explained to the OP in another thread...
I just submit a support ticket the day before yesterday. So I am sure the address is correct. And till now I received nothing.
Although we paid the order at different time, it is not reasonable to deliver machine via a month or more time range.
Even an Avalon machine's incoming is much less than before. It is still a great loss in a month.

Ok, then yes, you should have the right address, I'm repost the email content below this. Yifu fluffed the address to, so I'm removing the additional 's' that shouldn't be there. The other thing, what with the recent feature update, one can assume he is rushed, even if a little flakey at the best of times...

Production is happening, it is now time to address ordering issues and ship units.

Before opening a ticket, make sure the following is true.

1. you have an account on store.avalon-asics.com with all your information filled out, including address, phone number and such.
2. your bitcoin transaction id, blockchain.info url preferred.
3. the email you use for ordering ( if it is different from the store account. )

The support ticket has added fields for trouble type, which batch you belong, a chip order or regular batches and etc.

Finally, if you have an ticket older than June 1st, make another containing all the information using the new form at
 
SUPPORT.AVALON-ASICS.com





Where the correct address actually is; SUPPORT.AVALON-ASIC.com
Thanks for your reply.
I think what I can do now is waiting and waiting and waiting.
Hope you guys who already received your machine can give me some good luck. Tongue

I'm not an Avalon customer myself yet, but good luck anyway bud! Wink
sr. member
Activity: 448
Merit: 250
Bump

Yo, you've been told recently that they reopened their support tickets at a new location and asked any prior tickets to be re-sent via the new form...
I did not yet received any info. I have opened a ticket almost a week ago. I am not complaining however. But there are still a lot of us in my situation. I am confident that i will have my unit delivered by the end of the month though .

I was referring to the OP, Yifu addressed the new support tickets a week ago in an email update, that I posted to this forum and that has previously (as in the past couple of days) been explained to the OP in another thread...
I just submit a support ticket the day before yesterday. So I am sure the address is correct. And till now I received nothing.
Although we paid the order at different time, it is not reasonable to deliver machine via a month or more time range.
Even an Avalon machine's incoming is much less than before. It is still a great loss in a month.

Ok, then yes, you should have the right address, I'm repost the email content below this. Yifu fluffed the address to, so I'm removing the additional 's' that shouldn't be there. The other thing, what with the recent feature update, one can assume he is rushed, even if a little flakey at the best of times...

Production is happening, it is now time to address ordering issues and ship units.

Before opening a ticket, make sure the following is true.

1. you have an account on store.avalon-asics.com with all your information filled out, including address, phone number and such.
2. your bitcoin transaction id, blockchain.info url preferred.
3. the email you use for ordering ( if it is different from the store account. )

The support ticket has added fields for trouble type, which batch you belong, a chip order or regular batches and etc.

Finally, if you have an ticket older than June 1st, make another containing all the information using the new form at
 
SUPPORT.AVALON-ASICS.com





Where the correct address actually is; SUPPORT.AVALON-ASIC.com
Thanks for your reply.
I think what I can do now is waiting and waiting and waiting.
Hope you guys who already received your machine can give me some good luck. Tongue
hero member
Activity: 532
Merit: 500
Bump

Yo, you've been told recently that they reopened their support tickets at a new location and asked any prior tickets to be re-sent via the new form...
I did not yet received any info. I have opened a ticket almost a week ago. I am not complaining however. But there are still a lot of us in my situation. I am confident that i will have my unit delivered by the end of the month though .

I was referring to the OP, Yifu addressed the new support tickets a week ago in an email update, that I posted to this forum and that has previously (as in the past couple of days) been explained to the OP in another thread...
I just submit a support ticket the day before yesterday. So I am sure the address is correct. And till now I received nothing.
Although we paid the order at different time, it is not reasonable to deliver machine via a month or more time range.
Even an Avalon machine's incoming is much less than before. It is still a great loss in a month.

Ok, then yes, you should have the right address, I'm repost the email content below this. Yifu fluffed the address to, so I'm removing the additional 's' that shouldn't be there. The other thing, what with the recent feature update, one can assume he is rushed, even if a little flakey at the best of times...

Production is happening, it is now time to address ordering issues and ship units.

Before opening a ticket, make sure the following is true.

1. you have an account on store.avalon-asics.com with all your information filled out, including address, phone number and such.
2. your bitcoin transaction id, blockchain.info url preferred.
3. the email you use for ordering ( if it is different from the store account. )

The support ticket has added fields for trouble type, which batch you belong, a chip order or regular batches and etc.

Finally, if you have an ticket older than June 1st, make another containing all the information using the new form at
 
SUPPORT.AVALON-ASICS.com





Where the correct address actually is; SUPPORT.AVALON-ASIC.com
sr. member
Activity: 448
Merit: 250
sr. member
Activity: 448
Merit: 250
Bump

Yo, you've been told recently that they reopened their support tickets at a new location and asked any prior tickets to be re-sent via the new form...
I did not yet received any info. I have opened a ticket almost a week ago. I am not complaining however. But there are still a lot of us in my situation. I am confident that i will have my unit delivered by the end of the month though .

I was referring to the OP, Yifu addressed the new support tickets a week ago in an email update, that I posted to this forum and that has previously (as in the past couple of days) been explained to the OP in another thread...
I just submit a support ticket the day before yesterday. So I am sure the address is correct. And till now I received nothing.
Although we paid the order at different time, it is not reasonable to deliver machine via a month or more time range.
Even an Avalon machine's incoming is much less than before. It is still a great loss in a month.
hero member
Activity: 532
Merit: 500
Bump

Yo, you've been told recently that they reopened their support tickets at a new location and asked any prior tickets to be re-sent via the new form...
I did not yet received any info. I have opened a ticket almost a week ago. I am not complaining however. But there are still a lot of us in my situation. I am confident that i will have my unit delivered by the end of the month though .

I was referring to the OP, Yifu addressed the new support tickets a week ago in an email update, that I posted to this forum and that has previously (as in the past couple of days) been explained to the OP in another thread...
legendary
Activity: 1610
Merit: 1000
Bump

Yo, you've been told recently that they reopened their support tickets at a new location and asked any prior tickets to be re-sent via the new form...
I did not yet received any info. I have opened a ticket almost a week ago. I am not complaining however. But there are still a lot of us in my situation. I am confident that i will have my unit delivered by the end of the month though .
hero member
Activity: 532
Merit: 500
Bump

Yo, you've been told recently that they reopened their support tickets at a new location and asked any prior tickets to be re-sent via the new form...
full member
Activity: 177
Merit: 100
Judging from my batch 2.2 order number, there are still plenty of batch 2 units still to ship. I would not worry for a while yet.
sr. member
Activity: 448
Merit: 250
My order shows up as processing on the website, walletbit sent me like 4 emails confirming my payment.. I did not send a support ticket as it might delay by ASIC even further. It's been processing since forever. I wait in front of the door for the ASIC with no avail.
You already received tracking #, right?
sr. member
Activity: 294
Merit: 250
My order shows up as processing on the website, walletbit sent me like 4 emails confirming my payment.. I did not send a support ticket as it might delay by ASIC even further. It's been processing since forever. I wait in front of the door for the ASIC with no avail.
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