Topic: [AUCTION] Ballet PURE BITCOIN dual physical bitcoin box set #1 to #21 (Read 2143 times)

being a numbered set that was paid at a premium over the regular sets, there should be a way to match the numbers either with custom making the wallets with new SN or at least let them keep the erroneous set as well as receive a lower valued standard set.

Hello everyone,

For those of you who might be dissatisfied with the quality of their Ballet PURE Bitcoin Box Set, we will give you one last opportunity to get a replacement set or ask for a full refund.

The final deadline to submit a request for a replacement set or for a full refund is December 17, 2021. Please send email to: [email protected]

We apologize for the inconvenience that you might have encountered with this issue. As a company, we try our best to make great products to satisfy everyone and do our best to meet the customer's needs. If anyone has further concerns, please let us know.

Thank you all for your time and understanding.

The Ballet Team

How do I go about getting a refund?

Hey gang, would love an invitation code if anyone has a spare.

Huge thanks
Steeley

Just an update, i send all 6 extra codes to people who requested. I had a issue with one of mine and trying to get that resolved with ballet customer service.

Thanks!!

I am looking for an invite code, if anyone has one to spare that’d be peachy.

Couldn't the issue of reprinting a serial be resolved by changing the serial from AA to AB or by adding a special mark to the wallet itself? As an example, Polymerbit does this when packages go missing and reprints have to be made.

I have few invitation codes. I can share some once the sale is open Ballet website. Just want to make sure they work fine(Don't worry I wouldn't use them all )..

Can someone send me an invite code as well please! It would be greatly appreciated thanks in advance 

someone would be kind enough to share some invitation code

sounds good.

Thank you. But this is not necessary any longer because I got already a DM from someone who would give me a code aswell.
If he will change his mind somehow I'm going to contact you. Otherwise I'm gucci. 

seek3r - I will give you one of mine.

It would be great if someone could help me out with an invite code for these products. Sadly I missed the auction and I dont want to miss one of these aswell.
Maybe there is someone who has one invitation code too much left 

On a happy note, I'm pleased to announce that the PURE Series is finally being released! They will be released within the next 24 hours (at around 10:00 pm Eastern Time, on Thursday, July 22).

The first product:




This above is the PURE Series Signature Set, and will consist of the 2 cards in the wooden case: the One Bitcoin and the One-Tenth Bitcoin. The cards are not loaded; and then intention is for the customer to load the BTC themselves, in the denomination amount.

The price of this PURE Series Signature Set is USD $499. And there is a limited edition, with 500 sets total worldwide.


And now we also have:



This above is just the PURE Series One-Tenth Bitcoin, and it will ship in our thick acrylic display case. (The same display case as shipped with the Gold-plated Bull Market wallets.)

The price of the PURE Series One-Tenth Bitcoin is USD $99.

---

IMPORTANT NOTE

We have a very limited supply of both products. For this launch, we will be selling these on an invite-only basis. We are giving invite codes to existing owners of PURE Series products who have already purchased via our pre-sale and auction. You will see the invite codes using the Ballet Crypto app. Make sure your PURE Series card is already added to your app by scanning it, and then once you open the card, you'll see an "Invite" button right below your virtual card.

For those of you who have already purchased (via auction or pre-sale) and received the PURE Series Signature Set, you will get a total of 4 invite codes. There will be 2 invite codes assigned to your PURE Series One Bitcoin card, and 2 more invite codes assigned to your One-Tenth Bitcoin card.

For those you who have already purchased (from Miami conference) and received the PURE Series One-Tenth Bitcoin card, you will get a total of 3 invite codes.

You will need a valid and unused invite code for every PURE Series item you purchase on our store:
https://store.balletcrypto.com/   (The items will be listed there by launch time.)

If you have extra invite codes, you're welcome to share them with your family or friends, or share them here for people in the forum to use.

Enjoy!

thanks,
Bobby

My opinion:

I think it's fine when you all have high standards, and want high quality products. That's absolutely fair.
And when a company doesn't deliver the high quality products to your expectations, it's absolutely fine to complain, and demand better. You should always have a choice to not purchase the defective/sub-standard product.

That said, what's NOT fair, is to troll and attack people personally.
If the company doesn't perform, blame the company. (Don't blame an individual; don't blame the messenger who's trying to help communicate issues.)

In that trolling image from 2018, you troll BTCC, and you make it a personal attack by putting my name there.
That's not cool, and that's why I took it personally.

Be mature. If you want an engaging conversation and long term relationship, then pay the respect. No one is asking you to be a yes-man. If you just whine and demand the world, then at best, expect to be treated like a child, or at worst, you'll be ignored.

I've taken time to explain the background of the situation. No one would come to a conclusion that any of the mistakes or mishaps were intentional on our part. It's all about how we handle the aftermath. Yes, I realize that. I think we've done our part to give compelling options. And if not, then please be constructive and give me additional options, without sounding like you demand the world.

And stop complaining that I only want yes-man. That's certainly not true, and I welcome debate and discourse. What I don't like, is whining, personal attacks, and slamming personal reputation.

thanks,
Bobby

So just to clear, Ballet admits that their packaging process was flawed and my options are;
- Replace my set for a cheaper and different product,
- Get a full refund and not have this special set,
- Keep the damaged product and that's it.

I fully understand that this is a difficult situation, but please see this from my perspective as well. I bought a premium product with a specific serial number, which means that I do not want to settle for a different product (and serial) nor do I want to return or even sell my set, as I like the set itself. Gilded items are my all time favorite thing to buy. All I want is the exact product I have right now, just in a non-damaged form, but that doesn't seem possible, since Ballet doesn't reprint serials, which I can understand to a certain extend.

In the end this all means that I don't really have a choice, except keeping the damaged set I have, so I will, even if that comes with an aftertaste.

in Ballet we trust
 

Is it really trolling if a meme picture I made 3 years ago can apply to the products you're launching still to this day?

When I buy from a company or creator what I look for is passion in their work.. sadly with Ballet you seem to want to be surrounded by "yes men" and the fire seems to be fading.

Bring back the passion.. I know you have it Bobby.

From my short time here on the forum, I have always seen Bobby being one of most supportive towards the collectors and also giving a strong backing to his current and past products. I don't think there is any doubt that they are not trying to make it right, it's just the expectations of collectors are little different than options provided by Bobby.

I did like both the options that tweetious provided and seems like the most viable. one of them is same as what Bobby/MJ provided and the other one is little different but gives an option to buy another set of 1BTC/.1BTC cards.


Well I never looked at mine in detail but did seem some Gold plating falling off..