Avalon batch #3 - order "on-hold" ? | Bitcointalksearch.org

Harley

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Quote from: Matthew N. Wright on March 30, 2013, 01:11:55 PM

Quote from: Harley on March 30, 2013, 12:32:00 PM

Quote from: Matthew N. Wright on March 30, 2013, 11:33:02 AM

According to Yifu, this problem only exists for Batch #1.

Source: Skype.

no. in Batch #3 problem also exists

Quote

[3/30/2013 3:40:38 AM] Matthew: Yifu, I bet this is outdated and probably only applied to the first batch, but some people's orders still say "processing". Does that mean there's a problem?
[3/30/2013 6:18:46 AM] Yifu Guo [USA]: no there isn't.
[3/30/2013 6:18:48 AM] Yifu Guo [USA]: learn to read :/
[3/30/2013 6:19:01 AM] Yifu Guo [USA]: it only applies to batch 1

Don't shoot the messenger, Harley.

I tried to write in skype - silence. The problem still remains.

Tyger

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you can get the transaction from your client?

shibaji

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Quote from: nanobit on March 31, 2013, 06:07:57 PM

I too have one order with "on-hold" status, as I couldn't finalize the payment in time. Does anyone know if it's possible to still pay for it and get it shipped, or has Avalon automatically cancelled the order and sold it to someone else right after the 15 minute time-out from Bitpay?

Sadly they haven't replied anything to my support ticket. I'm guessing the support team is a bit overloaded at the moment..

If you have the payment address, then contact bitpay and ask if it is possible. However, I believe it is too late already.

nanobit

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I too have one order with "on-hold" status, as I couldn't finalize the payment in time. Does anyone know if it's possible to still pay for it and get it shipped, or has Avalon automatically cancelled the order and sold it to someone else right after the 15 minute time-out from Bitpay?

Sadly they haven't replied anything to my support ticket. I'm guessing the support team is a bit overloaded at the moment..

Matthew N. Wright

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Quote from: Harley on March 30, 2013, 12:32:00 PM

Quote from: Matthew N. Wright on March 30, 2013, 11:33:02 AM

According to Yifu, this problem only exists for Batch #1.

Source: Skype.

no. in Batch #3 problem also exists

Quote

[3/30/2013 3:40:38 AM] Matthew: Yifu, I bet this is outdated and probably only applied to the first batch, but some people's orders still say "processing". Does that mean there's a problem?
[3/30/2013 6:18:46 AM] Yifu Guo [USA]: no there isn't.
[3/30/2013 6:18:48 AM] Yifu Guo [USA]: learn to read :/
[3/30/2013 6:19:01 AM] Yifu Guo [USA]: it only applies to batch 1

Don't shoot the messenger, Harley.

Harley

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Quote from: Matthew N. Wright on March 30, 2013, 11:33:02 AM

According to Yifu, this problem only exists for Batch #1.

Source: Skype.

no. in Batch #3 problem also exists

Matthew N. Wright

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Hero VIP ultra official trusted super staff puppet

According to Yifu, this problem only exists for Batch #1.

Source: Skype.

iamnot

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Quote from: mik3 on March 29, 2013, 01:35:08 PM

If anyone has this "on-hold"problem, contact bitpay, they will resent the IPN notification, they did that and now instantly my order is "processing".

Thank you so much mik3, that fixed my problem and now my order is processing as well. mik3 pm an address I can sent a small btc tip to, you saved me a lot of stress.

NEO2012

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Quote from: mik3 on March 27, 2013, 09:11:16 PM

So my money was sent, I see my order in their order page, is on-hold normal?

Here is a screenshot: https://i.imgur.com/WypEwET.jpg

dude wasnt like a article the sho shu chineze dude sais they might mine with 3rd batch?

and maybe ship when they tired of minning or some?

im not joking start page it

so that might be ur hold

mik3

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It's because avalon is swamped with getting their orders ready, so why not post a generic question that maybe someone else has an answer to here, instead of waiting for days or possibly weeks with their support desk.

mik3

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If anyone has this "on-hold"problem, contact bitpay, they will resent the IPN notification, they did that and now instantly my order is "processing".

caoxg

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Winter is coming

Quote from: BitSyncom on March 28, 2013, 01:31:54 PM

Quote from: server on March 28, 2013, 09:22:27 AM

What I do know is when your order status = processing ... you're in trouble.

Yifu said "It will cause delay once we start shipping"

This appears to be true, I'm still waiting on my Avalon batch 1 unit because of this. Undecided

But Yifu promised to correct this mistake and ship my unit first thing on Monday.

all batch 1 orders are either pending or completed, since it's being shipped.

batch 2 and 3 is are either pending, on hold or processing, since it has not shipped.

that information is outdated.

If you paid and have on-hold status, you should sent a email to bitpay, for whatever reason we did not get the callback from bitpay regarding your order.

So where is my batch 1 #357 units?! Is it pending or completed?

I type the correct address from the beginning in English with my correct phone number, and you didn't ship it at all!

You say the address is not correct so I gave you address in Chinese many times and wait for a whole week, still no unit, no tracking no!

So , where is my batch 1 #357 units? Did you send it to others? or lost my address even when I pm it to you every day just like write love letters when there is no answer?

HorseRider

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Quote from: BitSyncom on March 28, 2013, 01:31:54 PM

all batch 1 orders are either pending or completed, since it's being shipped.

batch 2 and 3 is are either pending, on hold or processing, since it has not shipped.

that information is outdated.

If you paid and have on-hold status, you should sent a email to bitpay, for whatever reason we did not get the callback from bitpay regarding your order.

Yifu, what's your latest guess of the punctuality of the Batch #3 shipping ?

iamnot

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Quote from: BitSyncom on March 28, 2013, 01:31:54 PM

If you paid and have on-hold status, you should sent a email to bitpay, for whatever reason we did not get the callback from bitpay regarding your order.

Hello Yifu - I have an on-hold status so I emailed bitpay. They said my payment did indeed go through (after the timeout because of coinbase delays) and now it just needs to be updated in your system. I have sent you an email with the details of the order, if you could please update the order. Thanks!

Elokane

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Truth is a consensus among neurons www.synereo.com

Quote from: BitSyncom on March 28, 2013, 01:31:54 PM

all batch 1 orders are either pending or completed, since it's being shipped.

batch 2 and 3 is are either pending, on hold or processing, since it has not shipped.

that information is outdated.

If you paid and have on-hold status, you should sent a email to bitpay, for whatever reason we did not get the callback from bitpay regarding your order.

Hey Yifu,

For Batch #2, I only ever received confirmation for my payment and address from Walletbit. My account (for the same email and name) on your site shows no orders. Will this be an issue?

OTtAn

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Quote from: BitSyncom on March 28, 2013, 01:31:54 PM

all batch 1 orders are either pending or completed, since it's being shipped.

batch 2 and 3 is are either pending, on hold or processing, since it has not shipped.

that information is outdated.

If you paid and have on-hold status, you should sent a email to bitpay, for whatever reason we did not get the callback from bitpay regarding your order.

BitSyncom
Hi, please tell me the order number 200000870 has already been sent?
if not, when to expect shipment.
if sent, please please track number.

I made the payment in two installments: 210 and 18.5 BTC BTC
transaction ID 210 BTC (26.09.2012)
transaction ID 18.5 BTC (27.09.2012)

my first order Re: order 200000176. I paid for it in time, your system does not recognize the payment, and you cancel my order without notice. after my letter order was restored under the number 200000870 and put me in the end of the line.

support avalon don't ask my question 3 day
and you don't ask me 6 day

Please give an answer to my question.

Tyger

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thanks for clearing this up.

BitSyncom

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Avalon ASIC Team

Quote from: server on March 28, 2013, 09:22:27 AM

What I do know is when your order status = processing ... you're in trouble.

Yifu said "It will cause delay once we start shipping"

This appears to be true, I'm still waiting on my Avalon batch 1 unit because of this. Undecided

But Yifu promised to correct this mistake and ship my unit first thing on Monday.

all batch 1 orders are either pending or completed, since it's being shipped.

batch 2 and 3 is are either pending, on hold or processing, since it has not shipped.

that information is outdated.

If you paid and have on-hold status, you should sent a email to bitpay, for whatever reason we did not get the callback from bitpay regarding your order.

Tyger

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Activity: 141

Merit: 102

at this point we dont know if there is a problem. maybe they just need to manually confirm the orders or something.

mik3

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I dont think its too early, better to fix problems now than when they start shipping like a couple folks with their Batch 1 orders.

Topic: Avalon batch #3 - order "on-hold" ? (Read 3287 times)