Hey Everyone,
I'm making another update, bitcoincasino.io has still done nothing to make this right, they keep saying that my case is being investigated but its very apparent after speaking to their support team that they don't care about my issue. This casino does not care about their reputation and will rig their games as such so you can't take back bets or have a fair gambling experience. I have not received any email back from them and the only time i got a response is via bitcointalk and another forum. If you gamble on this site, please withdraw your crypto and wait for a further update.
Thanks,
Elton Gashi
Topic: 🚫‼‼Avoid Bitcoincasino.io‼‼ SPREADING AWARENESS🎲 - page 2. (Read 679 times)
Hey Bitcoincasinoio,
Please stop spreading lies, your casino representatives have already said that you have no reason to refund me for my deposits on the day in question. It's very clear you guys disabled the API Functionality of the undo bet buttons which gave your casino a higher edge.
Your casino should be banned on bitcointalk so others don't get scammed.
Evidence:
Response From Lucas[BitcoinCasino - Support Agent]:
https://imgur.com/a/93idyPZ
Thanks,
Elton Gashi
Please stop spreading lies, your casino representatives have already said that you have no reason to refund me for my deposits on the day in question. It's very clear you guys disabled the API Functionality of the undo bet buttons which gave your casino a higher edge.
Your casino should be banned on bitcointalk so others don't get scammed.
Evidence:
Response From Lucas[BitcoinCasino - Support Agent]:
https://imgur.com/a/93idyPZ
Quote
"We have investigated and checked your case several times."
"And we don't see the reason to refund, sorry"
"And we don't see the reason to refund, sorry"
Thanks,
Elton Gashi
Dear Elton Gashi,
we are kindly reminding you that an official request was sent to the game provider, and we are waiting for the response back. This can take some time.
As soon as the response is obtained, we will surely post here about the results and will also inform you.
Thank you kindly for your patience and understanding!
we are kindly reminding you that an official request was sent to the game provider, and we are waiting for the response back. This can take some time.
As soon as the response is obtained, we will surely post here about the results and will also inform you.
Thank you kindly for your patience and understanding!
Hey Friends,
I'm providing another update, i got ahold of bitcoin casino representative lucas. I was told that my case was investigated multiple times and that the casino does not believe that i should not be reimbursed for my deposits on the day i experienced issues with the undo button which caused me to repeatedly make new deposits. I've presented my case with undeniable evidence, this casino is a scam and anyone who is considering to join, please don't.
I've also contacted the representative and they are still investigating, its very clear bitcoin casino does not care about my case or will ever refund me or anyone in the future if they experience critical issues with the fairness of their game. I'm very fortunate to be wealthy and $4,000 will never hurt me but i will continue to fight this so bitcoincasino takes responsibility because for someone else who is unfortunate enough to experience this same issue... it could cause their livelihood. This is a scam and the crypto community will not stand for this to happen again. My social media platforms will spread the news about this casino and my personal friends who are influencers. We Do Not Condone Actions Like This In The Crypto Community.
Best Regards,
Elton Gashi
I'm providing another update, i got ahold of bitcoin casino representative lucas. I was told that my case was investigated multiple times and that the casino does not believe that i should not be reimbursed for my deposits on the day i experienced issues with the undo button which caused me to repeatedly make new deposits. I've presented my case with undeniable evidence, this casino is a scam and anyone who is considering to join, please don't.
I've also contacted the representative and they are still investigating, its very clear bitcoin casino does not care about my case or will ever refund me or anyone in the future if they experience critical issues with the fairness of their game. I'm very fortunate to be wealthy and $4,000 will never hurt me but i will continue to fight this so bitcoincasino takes responsibility because for someone else who is unfortunate enough to experience this same issue... it could cause their livelihood. This is a scam and the crypto community will not stand for this to happen again. My social media platforms will spread the news about this casino and my personal friends who are influencers. We Do Not Condone Actions Like This In The Crypto Community.
Best Regards,
Elton Gashi
Hey Everyone,
This is a small update regarding my case, I've decided to contact the support team today to get an update and was told to resubmit my video which was already available on youtube and provided via email, I've provided a video once again via email which was asked. At this point it seems like they are giving me the run around to avoid reimbursing me for the technical issues i faced on april 11th. I will provide screen shots with the support representative if required. Something that is clearly the casinos fault shouldn't take this long to investigate. The video is genuine and unedited screen recording using quicktime player & show clicks function, the video is in real time with the live host talking as i'm unable to click the undo button. I'm very dissatisfied with the support team on bitcoincasino.io, You have everything you need, now make this right so i can delete my previous posts and provide a new update about our resolution.
Thanks,
Elton Gashi
This is a small update regarding my case, I've decided to contact the support team today to get an update and was told to resubmit my video which was already available on youtube and provided via email, I've provided a video once again via email which was asked. At this point it seems like they are giving me the run around to avoid reimbursing me for the technical issues i faced on april 11th. I will provide screen shots with the support representative if required. Something that is clearly the casinos fault shouldn't take this long to investigate. The video is genuine and unedited screen recording using quicktime player & show clicks function, the video is in real time with the live host talking as i'm unable to click the undo button. I'm very dissatisfied with the support team on bitcoincasino.io, You have everything you need, now make this right so i can delete my previous posts and provide a new update about our resolution.
Thanks,
Elton Gashi
Dear @Goldeliteclub and all the participants of this forum,
We would like to announce it here as well that we have sent a request to the provider and we have started the investigation of this case.
Thank you for your patience in advance.
We would like to announce it here as well that we have sent a request to the provider and we have started the investigation of this case.
Thank you for your patience in advance.
Quote
Dear Eltongashi,
We have made a request to the provider to find out more information on this case.
We are kindly asking you to wait for our response concerning this situation, please! Will do our best!
Thank you very much in advance!
UPDATE: I was able to get a response from bitcoincasino.io on another forum, my case is being investigated, i will keep everyone updated once i get any new information.We have made a request to the provider to find out more information on this case.
We are kindly asking you to wait for our response concerning this situation, please! Will do our best!
Thank you very much in advance!
If there are any mods viewing my topic, it would be great to get a response directly from @bitcoincasinoio team regarding this issue, thanks.
If the game was having issues with Undo and Repeat button , then why did you keep on participating in each round plus you also increased the stake. That seemed wierd on your part. You could have just skipped out of the game and come back when fixed.
I was also enjoying a beer like always when I gamble which is why it took so long to catch on
Yeah, sounds odd to me, he wouldn’t complain if he’d won, would he. I’d suggest that gambling under the influence of alcohol & or narcotics isn’t advisable.
I don't care about winning, I don't gamble to make money, I gamble because I enjoy it and it's fun. But what's not fun is being cheated and how can you make money not being able to change your bets or be able to use rebet option?!? You know how hard it is to click each individual number to place your bet in a short period of time? Use some common sense. Stop trolling because this is clearly unfair to be able to undo a bet, tell me which casino prevents you from undoing a bet on roulette? None.
If the game was having issues with Undo and Repeat button , then why did you keep on participating in each round plus you also increased the stake. That seemed wierd on your part. You could have just skipped out of the game and come back when fixed.
I was also enjoying a beer like always when I gamble which is why it took so long to catch on
Yeah, sounds odd to me, he wouldn’t complain if he’d won, would he. I’d suggest that gambling under the influence of alcohol & or narcotics isn’t advisable.
Of course its shit what happened but :
1. you kept playing so you were "ok" with it
2. would you complain if you would have won?
3. why play anyway if it bothers you so much
Not saying you are wrong but this is for me a clear case of exploiting an error. Its like betting on a ame with wrong odds when you know they are wrong and complain afterwards if it somehow loses.
1. I never had an issue like this with bitcoincasino.io in the past, when i was playing i thought everything was functioning like it always did.1. you kept playing so you were "ok" with it
2. would you complain if you would have won?
3. why play anyway if it bothers you so much
Not saying you are wrong but this is for me a clear case of exploiting an error. Its like betting on a ame with wrong odds when you know they are wrong and complain afterwards if it somehow loses.
2. How would any gambler win if they aren't able to change their bets? This gave the house a bigger edge and which led me to making more deposits because my game ended quicker then usual. I play for a fair and enjoyable game, I unfortunately did not catch on until the very end which is why I started to record.
3. Why keep playing? To show proof there was a serious issue at this casino. If I'm not mistaken, removing the ability to give players a second thought to change their bets, removes their ability to win.
4. Also do you know how hard it is to rebet by clicking each individual number every single time? You only get 9 Seconds or less, I did not have rebet option and i missed a few winning hands that would lead to me taking a tiny profit.
If the game was having issues with Undo and Repeat button , then why did you keep on participating in each round plus you also increased the stake. That seemed wierd on your part. You could have just skipped out of the game and come back when fixed.
1:46-1:56 part of the video clearly shows that you went almost all-in but before the round was closing in you tried to undo the bet but you couldn't. Seems like a solid proof looking at the video. Did you tried sharing this video with Lucus?
Well after my first deposit was cleaned out because of a few issues ranging from being unable to remove my bet, it put me in gambling anger to recover the loss without realizing what was going on.1:46-1:56 part of the video clearly shows that you went almost all-in but before the round was closing in you tried to undo the bet but you couldn't. Seems like a solid proof looking at the video. Did you tried sharing this video with Lucus?
I was also enjoying a beer like always when I gamble which is why it took so long to catch on. I've shared the video with bitcoincasino.io and they don't want to reimburse me for this. It is clear proof in this video.
Of course its shit what happened but :
1. you kept playing so you were "ok" with it
2. would you complain if you would have won?
3. why play anyway if it bothers you so much
Not saying you are wrong but this is for me a clear case of exploiting an error. Its like betting on a ame with wrong odds when you know they are wrong and complain afterwards if it somehow loses.
1. you kept playing so you were "ok" with it
2. would you complain if you would have won?
3. why play anyway if it bothers you so much
Not saying you are wrong but this is for me a clear case of exploiting an error. Its like betting on a ame with wrong odds when you know they are wrong and complain afterwards if it somehow loses.
If the game was having issues with Undo and Repeat button , then why did you keep on participating in each round plus you also increased the stake. That seemed wierd on your part. You could have just skipped out of the game and come back when fixed.
1:46-1:56 part of the video clearly shows that you went almost all-in but before the round was closing in you tried to undo the bet but you couldn't. Seems like a solid proof looking at the video. Did you tried sharing this video with Lucus?
1:46-1:56 part of the video clearly shows that you went almost all-in but before the round was closing in you tried to undo the bet but you couldn't. Seems like a solid proof looking at the video. Did you tried sharing this video with Lucus?
Hey Gamblers & Friends,
I was debating about making this post until I finally reached a representative at this casino and was told that they would not reimburse me for what had happened…. I have proof this casino is dishonest and removed API functionality to very important buttons that would give the player a fair gaming experience. I hope that this post and my loss will benefit another member and hopefully there aren’t other people who have experienced this.
Anyways here is the story: On April 11, 2020, I experienced a very serious issue with the Live Lightning Roulette Game! From my first deposit, I was unable to “undo” my bets placed when I had a second thought about a number or position of my chips, I was also unable to “rebet” using the rebet option. Imagine playing roulette and being unable to rebet or remove your bets during the allowed time? Crazy Right?! I personally thought that maybe I was going crazy and my luck was terrible that I couldn’t rebet or remove my bets, so I lost my first deposit and got the gambling anger of depositing more.. Not realizing until my 6th deposit that this casino disabled the API Functionality of undoing/repeating bets on roulette game which gave the casino an unfair advantage and a bigger house edge! I decided to make a video with yet again another deposit because I figured out at this point that I was a victim of a online casino scam. I hope that this post is pinned so other users can stay away from or remove their money from bitcoincasinoio. These fraudsters only got 0.14988074 BTC & 11.1926765ETH from me which I hope is reimbursed. I tried to personally contact them with failed attempts until today which I received the following reply from a representative named Lucus. I will provide 2 videos recorded using QuickTime Screen recorder with the “show mouse clicks" option enabled.
Conversation With Representative Lucus:
https://m.imgur.com/a/umeNv91
Background:
I personally gamble weekly and limit my losses to 10-15k, I don't gamble as a source of income. I enjoy gambling when it is a fair game. I'll lose my money but I would enjoy the game and the rush while losing fair and square. The game I was playing on bitcoincasino.io was rigged from the point I made my first deposit that day, this post is mostly for the principle because this was not right. Overall I've been down playing here and I lost fairly and I never had to make a post like this. I suspect they are trying to exit scam or achieve a higher house edge and this is not how you play roulette. Own up to your fraud bitcoincasino.io 🤦♂️
Recent Updates:
Casino Website:
Bitcoincasino.io
Which Company Operates This Casino?
Bitcoincasino.io is owned and operated by Direx N.V.
(Please Avoid Direx N.V. Casinos)
What you can do:
Transactions On Blockchain:
https://www.blockchain.com/eth/address/0x5e11278b696f1fbd01ff8e8e51e23bbdf273022d
https://www.blockchain.com/btc/tx/f732eabe490a24e771185f2931b7da049a0a88e747e667d726186b82ea49ce6f
My bitcoin & ethereum addresses will be listed below, hopefully the casino realizes their mistake and returns what is owed to me, losing to a fair game not a rigged one.
When they steal your money, they will offer you free spins.(I found this halarious)
Video Proof:
Video 1:
https://www.youtube.com/watch?v=SsXW5iFpNBM&feature=youtu.be
Video 2(bonus):
https://www.youtube.com/watch?v=jtvZ1Sgteoo&feature=youtu.be
Casino Lying About Providers Response Proof(05/05/2020):
https://imgur.com/IXwfJwZ
https://imgur.com/5pQ3v81
https://imgur.com/vaQ64JY
https://imgur.com/SM40nbc
Addresses:
BTC: 1QCiQRHwQF5cqr3eTXM9DP6s4MnTBT8ZTs
ETH: 0xb2ac05f5669f0a47a645042376aa62c97503e9d4
Thanks For Reading & Stay Safe Gambling.
I was debating about making this post until I finally reached a representative at this casino and was told that they would not reimburse me for what had happened…. I have proof this casino is dishonest and removed API functionality to very important buttons that would give the player a fair gaming experience. I hope that this post and my loss will benefit another member and hopefully there aren’t other people who have experienced this.
Anyways here is the story: On April 11, 2020, I experienced a very serious issue with the Live Lightning Roulette Game! From my first deposit, I was unable to “undo” my bets placed when I had a second thought about a number or position of my chips, I was also unable to “rebet” using the rebet option. Imagine playing roulette and being unable to rebet or remove your bets during the allowed time? Crazy Right?! I personally thought that maybe I was going crazy and my luck was terrible that I couldn’t rebet or remove my bets, so I lost my first deposit and got the gambling anger of depositing more.. Not realizing until my 6th deposit that this casino disabled the API Functionality of undoing/repeating bets on roulette game which gave the casino an unfair advantage and a bigger house edge! I decided to make a video with yet again another deposit because I figured out at this point that I was a victim of a online casino scam. I hope that this post is pinned so other users can stay away from or remove their money from bitcoincasinoio. These fraudsters only got 0.14988074 BTC & 11.1926765ETH from me which I hope is reimbursed. I tried to personally contact them with failed attempts until today which I received the following reply from a representative named Lucus. I will provide 2 videos recorded using QuickTime Screen recorder with the “show mouse clicks" option enabled.
Conversation With Representative Lucus:
https://m.imgur.com/a/umeNv91
Background:
I personally gamble weekly and limit my losses to 10-15k, I don't gamble as a source of income. I enjoy gambling when it is a fair game. I'll lose my money but I would enjoy the game and the rush while losing fair and square. The game I was playing on bitcoincasino.io was rigged from the point I made my first deposit that day, this post is mostly for the principle because this was not right. Overall I've been down playing here and I lost fairly and I never had to make a post like this. I suspect they are trying to exit scam or achieve a higher house edge and this is not how you play roulette. Own up to your fraud bitcoincasino.io 🤦♂️
Recent Updates:
- Blocked My Ability To Use Live Support
- Confirmed That The Api Functionality Of Undo Bet Was Disabled
- Attempted The Oldest Compensation Scam On Me
- I Caught The Casino Lying About A Response From The Provider
- I Caught The Casino Lying About How My Compensation Was Calculated
- Verified @Onlinecasino posted a retweet about my issue on twitter link will be below
Casino Website:
Bitcoincasino.io
Which Company Operates This Casino?
Bitcoincasino.io is owned and operated by Direx N.V.
(Please Avoid Direx N.V. Casinos)
What you can do:
- Please Share This Post With Your Social Groups So They Don't Get Scammed.
Transactions On Blockchain:
https://www.blockchain.com/eth/address/0x5e11278b696f1fbd01ff8e8e51e23bbdf273022d
https://www.blockchain.com/btc/tx/f732eabe490a24e771185f2931b7da049a0a88e747e667d726186b82ea49ce6f
My bitcoin & ethereum addresses will be listed below, hopefully the casino realizes their mistake and returns what is owed to me, losing to a fair game not a rigged one.
When they steal your money, they will offer you free spins.(I found this halarious)
Video Proof:
Video 1:
https://www.youtube.com/watch?v=SsXW5iFpNBM&feature=youtu.be
Video 2(bonus):
https://www.youtube.com/watch?v=jtvZ1Sgteoo&feature=youtu.be
Casino Lying About Providers Response Proof(05/05/2020):
https://imgur.com/IXwfJwZ
https://imgur.com/5pQ3v81
https://imgur.com/vaQ64JY
https://imgur.com/SM40nbc
Addresses:
BTC: 1QCiQRHwQF5cqr3eTXM9DP6s4MnTBT8ZTs
ETH: 0xb2ac05f5669f0a47a645042376aa62c97503e9d4
Thanks For Reading & Stay Safe Gambling.
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