I know how it feels to dealing with clown ass customer support. Hope you get your deposit soon dude.
+1, this kind of shi** gives me red eyes.
Topic: Avoid BTC-Casino.io at all cost (Read 1772 times)
+1, this kind of shi** gives me red eyes.
this mothafuckas still didnt respond to my issue regarding the deposit and this after 3 weeks now
DO NOT PLAY IN THIS FUCKING CASINO? this mothafuckas are definitly scamers
Lets spread the word so noone plays there anymore
fucking ukrainien mothafuckas
DO NOT PLAY IN THIS FUCKING CASINO? this mothafuckas are definitly scamers
Lets spread the word so noone plays there anymore
fucking ukrainien mothafuckas
They do sound like scam but do you have more evidence, like screenshots maybe, don't get me wrong but this is just a conversation text which could have been made up by anyone. Not saying that you're lying but if you are really honest then just post everything you have, screenshots of this conversation, email you received and sent, Tx IDs of the deposits you made, your account screenies showing the deposit address etc.
Gather all that and make a post in scam accusation section, so others can be properly warned about this and they can avoid depositing anything in that casino.
I know how it feels to dealing with clown ass customer support. Hope you get your deposit soon dude.
I really doubt that he'll receive anything back, it looks like the guy who was on support was only one person using different alias and he was just messing with OP because he knew that he had scammed him.
I know how it feels to dealing with clown ass customer support. Hope you get your deposit soon dude.
Your question will be resolved in the near future? This form of sentnce cant help, it sounds like support representative enjoyed of teasing the customer instead of resolving the issue. If im going to be taking care of one of them in the near future i will pull him/her out the phone. Jokes
this mothafuckas still didnt respond to my issue regarding the deposit and this after 3 weeks now
DO NOT PLAY IN THIS FUCKING CASINO? this mothafuckas are definitly scamers
Lets spread the word so noone plays there anymore
fucking ukrainien mothafuckas
DO NOT PLAY IN THIS FUCKING CASINO? this mothafuckas are definitly scamers
Lets spread the word so noone plays there anymore
fucking ukrainien mothafuckas
Whats the point? They put the funds in your account you win and cash out...guess what they wont pay. They are running hacked versions of Netent and Novomatic slots what does that tell you about their integrity.
The moneys gone bro just move on.
I was waiting more than month to get my issue resolved.
Damn they really don't get it. looks Luke they are the whole time copying and pasting with their answers. probably they can't speak English that we'll that they are trying to be polite as possible.
this mothafuckas still didnt respond to my issue regarding the deposit and this after 3 weeks now
DO NOT PLAY IN THIS FUCKING CASINO? this mothafuckas are definitly scamers
Lets spread the word so noone plays there anymore
fucking ukrainien mothafuckas
DO NOT PLAY IN THIS FUCKING CASINO? this mothafuckas are definitly scamers
Lets spread the word so noone plays there anymore
fucking ukrainien mothafuckas
It always happens mate. That's why people have to stick to reputable casinos and not to those shady one's which provide big bonuses. I know these sites pay in the end, but what bums is the wait and the heated arguments. Totally not worth it i would say.
Really, in the past i join to all betting site for bonus . I remember a italian site, now is closed, totobet, i have speak in chat and telephone for many of 2 month for request 50 euro (for their mistake, my bet was delete) and i have received my monet only with a chargeback from visa
well the one main downside of bitcoin is the fact trasnactions are irreversible so is the tool of choice for thieves ...
It always happens mate. That's why people have to stick to reputable casinos and not to those shady one's which provide big bonuses. I know these sites pay in the end, but what bums is the wait and the heated arguments. Totally not worth it i would say.
Really, in the past i join to all betting site for bonus . I remember a italian site, now is closed, totobet, i have speak in chat and telephone for many of 2 month for request 50 euro (for their mistake, my bet was delete) and i have received my monet only with a chargeback from visa
I think I agree with you. Everytime I have problems with any site, I usually talk very cordial to them and until now my problems were alwasy solved and in a decent time. If you flip they stop talking about the issue and start asking you to calm down etc etc,
Not saying you will have less of a case if you flip, because they need to solve your problem, but they sure use your attitude as an excuse to prolong the problem.
Because you don't speak with italian betting site. Every time i have a problem to site, the chat o the phone conversation becomes a continuous insult especially when have to withdraw
It always happens mate. That's why people have to stick to reputable casinos and not to those shady one's which provide big bonuses. I know these sites pay in the end, but what bums is the wait and the heated arguments. Totally not worth it i would say.
I think I agree with you. Everytime I have problems with any site, I usually talk very cordial to them and until now my problems were alwasy solved and in a decent time. If you flip they stop talking about the issue and start asking you to calm down etc etc,
Not saying you will have less of a case if you flip, because they need to solve your problem, but they sure use your attitude as an excuse to prolong the problem.
Because you don't speak with italian betting site. Every time i have a problem to site, the chat o the phone conversation becomes a continuous insult especially when have to withdraw
can anyone find out who runs this site??
According to whois, the site is run from Ukraine, by Viktor Siromashenko.
OP, try also opening a thread in the "scam accusations" subforum, it may get more attention there. This website definitely sounds like a scam.
I agree, there are many skillful people here who'd help you to get more information on him.
can anyone find out who runs this site??
According to whois, the site is run from Ukraine, by Viktor Siromashenko.
OP, try also opening a thread in the "scam accusations" subforum, it may get more attention there. This website definitely sounds like a scam.
your title is wrong, it is btc-casino.io, not .com, and this casino has bad reputation, you should check the history before you bet there.
Agree, never bet blind. A simple search can save you lots of time.
You both are absolutely right, but what my suggestion is it is better not to bet in casinos because out of 100/ 99 person lose the money , their is nil chance of profit with this casinos and even then if you won they will start to scam with your account and like this problem will come. delay in payments, deposits and giving wrong information about accounts. That is why i never ever refer anyone to go for casino, it is better you can play in sports betting sites.
That casino is a scam site cause:
1. it had 3X rollover limit for every deposit, if players didn't complete 3X rollover, they had to pay 20% of deposit as withdrawal fees, it is a robbery.(now this shit term is cancelled)
2. there are many complaint against this site, all of them got free spins or big winnings, and then the site went down, after they reconnected the site, the site didn't credit winnings for them, and this issue never solved, so it is a scam proof too.
we talking here of a deposit of 0.25 btc which was made 10 days ago, so this site is obviously scamming people
and than the fun part is, they say im angry because i lost money on their stupid site, well i never received my money in the first place
can anyone find out who runs this site??
and than the fun part is, they say im angry because i lost money on their stupid site, well i never received my money in the first place
can anyone find out who runs this site??
8 minutes into the whole thing, you start swearing. that never helps.
edit: they want you to flip out as they think it gives them an excuse to hold your money. i had a similar thing happen at betcoin.ag and in off-shore fiat books. the key is to kill them with kindness, get your money back and never return. keep your cool.
edit: they want you to flip out as they think it gives them an excuse to hold your money. i had a similar thing happen at betcoin.ag and in off-shore fiat books. the key is to kill them with kindness, get your money back and never return. keep your cool.
I think I agree with you. Everytime I have problems with any site, I usually talk very cordial to them and until now my problems were alwasy solved and in a decent time. If you flip they stop talking about the issue and start asking you to calm down etc etc,
Not saying you will have less of a case if you flip, because they need to solve your problem, but they sure use your attitude as an excuse to prolong the problem.
exactly, as an example if you flip on a chef , he'd probably spit on your food and deliver it late. Always good to handle things calmly. I understand that there's a lot of money involved here so it must've been very hard for OP to hold his cool too. Anyways, most customer supports are trained to get a beating. I've flipped out on many sites, they however always remained calm and cool.
8 minutes into the whole thing, you start swearing. that never helps.
edit: they want you to flip out as they think it gives them an excuse to hold your money. i had a similar thing happen at betcoin.ag and in off-shore fiat books. the key is to kill them with kindness, get your money back and never return. keep your cool.
edit: they want you to flip out as they think it gives them an excuse to hold your money. i had a similar thing happen at betcoin.ag and in off-shore fiat books. the key is to kill them with kindness, get your money back and never return. keep your cool.
I think I agree with you. Everytime I have problems with any site, I usually talk very cordial to them and until now my problems were alwasy solved and in a decent time. If you flip they stop talking about the issue and start asking you to calm down etc etc,
Not saying you will have less of a case if you flip, because they need to solve your problem, but they sure use your attitude as an excuse to prolong the problem.
Even if you had got credited the funds to play with and won and requested payout they wouldn't pay it anyways. Now they are just downright stealing deposits. Oh and LOL that they actually have a finance department 
As if they are anything other than a one or two man shop.
As if they are anything other than a one or two man shop. 
It's obvious that this is either the worst support ever or they are just trying to scam people away. Either way i'd follow your recommendation and avoid this place...
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