Topic: BC GAME - Rugged for 40$ bonus buy + ultra predatory approach to void winnings - page 2. (Read 425 times)

I have tried it and as I am on my laptop the images are too small, I can't read the conversation with support. And regarding the first video I don't quite understand what's going on, it starts with a balance of $40 and it seems to disappear just like that. I don't know if it's a technical error or something, but the fact that they make it very easy to deposit and all the difficulties in the world to withdraw is a classic.

I am not going to watch the videos above^^, but yeah it's has really become a bad precedent nowadays with casinos starting to make their users wait. Part of it has to go with users fault with losing their patience but casinos should have a fast withdrawal system. Most of the reputed casino's has fast auto withdrawal system so always use those sites rather than ones that makes you lose you patience.

So, the recent update at BC GAME.
They will force you to take the deposit bonus, there is no option to cancel it. Once your deposit is bigger than 30$ it will instantly lock you with a 40x wager on slots or 120x on house games or 800x on live dealer.

Because I didn't want the deposit bonus I chose to make 2 x under 30$ deposits and play without rules.
I made 57.5$ and tried to withdraw.

Keep in mind they added a new system that says you must wager your deposit 1x - okay, understandable anti-money laundering right?
But I had wagered my deposit around 10x at the point of withdraw request and the system still says I can't withdraw.

So about after 30 minutes waiting for a support answer they tell me to wait 2 hours for the wager to be updated. Can't get more predatory than this, looool?!

I wait about 30 more minutes.

So here's where I lose my patience and just play a bit, after losing a bit was down to 40$. Decided to do an all in buy for 40$.

Thank fuck I have everything on recording, they would try to deny everything otherwise. What they would usually do on a case like this is to say the buy was 0x and tell you to piss off. You can clearly see that after I bought the bonus I had an instant error and the free spins never played out. Try proving that without a recording.

VID1 - Start of the bonus buy: https://drive.google.com/file/d/1yeCbuP3ArWdBeKFsfmXeZZudn5rcBPid/
VID2 - Support conversation, transactions and refresh of the game: https://drive.google.com/file/d/1iNUQo2ntZb1qG8g8F76foKwTdKXhJD0h/


You be the judge of this.