Topic: BC.Game 100% SCAM---->RESOLVED (Read 680 times)

Based on the title it seems the problem has already been solved. So, I think you (Op) should lock the thread to avoid spamming as well as unwanted discussion. The Scam thread should be live until the case solved but once solved it should be locked.

I must commend your unwavering effort on this page since the beginning of the post and I believe this actually attracted the attention of BC.Game's representative to the case since their support came to confirm this as well. I hope BC.Game will change their ways as fraudulent allegations are getting too rampant against them these days.

I am happy for you on this, after all, you got the money back not minding the shortchanged amount. All the best!

Moderators does not meddle in scam accusations, nor deciding when they want a thread to be locked. If you think the case is solved and want to lock it, you have the power to decide and do so through the lock button. I am marking this case as solved in my summary.

Moderators,
Please let me know when you want me to lock this thread.

That's a relief then, that's something rare to happen when a user got what they owe in a casino since more and more casino have the same patterns on doing their business.
It's good to see that there is still a solution happened on a case like this, unless there's no option for a solution but to refund the cheater/abuser or just confiscate/locked their balance at all.

Sorry for the late update. I was hoping to give update when both transactions have been confirmed on blockchain, but one is still pending.
I have withdrawn 0.08 BTC (confirmed) and 0.18 BTC (Unconfirmed on blockchain after 9 hours) from BC.GAME
Pending any issues with the unconfirmed transaction, I would like to mark this complaint as resolved.
I have updated Casino Guru as well.

Read again. The flag was created because the user who raised it got damaged from a violation of a contract, the clauses was not due to ignoring players [plural] for months. We "rushed" to remove the flag simply because there is no more reason to support it. The user raising the flag has been made whole and forgave the act, withdrawn the flag himself. The clauses on the flag that we affirm to be true to our knowledge when we supported it are no longer true.

Tell me, in your opinion, do we still have to support something and affirm to our best knowledge that it is true, while we know it is no longer correct? If we keep our support to the no longer valid flag, is it not, arguably, an incorrect practice of flag support?

Regarding backroom deal, you're free to check and investigate, but I am sure if there's any, then it'll be us ushering them into solving the cases for your and other player's sake, where we demanding them to look into the cases.

Now please confirm, if you've got your fund in full and accept this case as solved, or do you think there's still some things that need to be straightened?

Swapping from BCD to any cryptocurrency requires no fee on BC.GAME unless you've swapped between other cryptocurrencies.


We've considered your case and you've received the additional 2,930 BCD through PM here, amounting to $10,040 paid in total. The current price of 0.2677985 BTC would be $9,975 and we hope you're satisfied with the outcome.

We apologize for inconveniences caused by the lack of clarity in our deposit bonus promotion and hope you will continue to play on BC.Game.

On SEP 24, BC. Game ILLEGALYY confiscated 0.2677985 BTC. on Sep 24th, that had FIAT value of $7111.

On Nov 26, after 61 days, BCD Swap fees and everything deducted, I received 0.184311 BTC ( Around $6900). It still has zero confirmation on blockchain after 4 hours. Not sure if its a blockchain issue or? BC customer support says wait 24hrs.

 
Assuming 0.18 BTC will finally get confirmed on blockchain, I will be short 0.08 BTC which is somewhere between $2500-$2700. I'm being generous here.
No one knew it will take a casino 61 days to get their act together. That's why in main topic I converted BTC to USD. I wonder how I would have been paid today had the price of BTC dropped to 20k.

On day 47 of complaint, I raised the issue on casino guru, the BC. Game Casino Rep quoted the following:
“5. The excess 0.2677985 BTC was subsequently deducted.”

In summary:

Sep 24th, I had 0.26 BTC. Now I have 0.18 BTC.

BC. GAME has actually gained $2700 by delaying the payment. AND there are people telling me about the title of the complaint and what BTC price I used when ALL DEPOSITS/WITHDRAWALS/BETS were made in BTC? What about the other 20 times we discussed in BTC price.

 Building relations?

A casino that delays payment for 61 days should not be rewarded $2700.

So, this claim has not been settled. Its partially resolved and has a delinquent payment of 0.08 BTC.
I am surprised at some the members here, jumping up and down like a miracle has happened and are in such a rush to remove the flag that was created due to multiple months of ignoring players.
 
Are you that blind or is there a backroom deal?

For the last time, the CASINO actually received monetary profit from this delay unless they return the remaining 0.08 BTC.

I will update my case at other platforms, inform them of the update. Will let the players be the judge if this move by BC.Game is in line with " Building relations"

Hey there,

We have already credited $7,111 to your BC.GAME Account. The complaint was raised and resolved in dollar terms and hence it has been settled as such in dollar value instead of BTC.

Unfortunately, you were only talking about the value in USD in the complaint. You haven't stated the dispute amount in Bitcoin in the main post of your complaint on Casino Guru. BCgame team has credited 7111 BCD on your account now, which is equivalent to 0.188+ BTC at this moment. Maybe they have credited the BCD by considering the amount of dispute mentioned in the complaint. However, 0.26+ BTC is equivalent to 10,000 BCD now as the price of Bitcoin has increased. Haven't you received the 7111 BCD on your account? Are you still looking for the amount which has increased for the price change of Bitcoin?

Do you mind to log in to your BC account [if you haven't already] and see if the amount is already sitting there? Based from this part of their statement, I think they've credited it to your account?

Dear BC. Game
Thank you for your prompt reponse. The amount in dispute is 0.2677985 BTC.
"5.The excess 0.2677985 BTC was subsequently deducted." Quote from casino rep on CasinoGuru, can be confirmed by checking the play history.
 
61 days ago, that would be equivalent to $7111. Please credit my account 0.26 BTC or its equivalent in BCD. All my deposits were made in BTC.

OP, earlypaco, please confirm if the statement above is true and you are credited with the amount stated above? If it is, please mark this thread as resolved and lock it to prevent further meaningless discussion. The button to lock a thread is as previously informed to you. You can mark it as resolved by editing the thread title [I am sure you know how] and add the word "resolved".

After further investigation on the recent issue regarding the deposit bonus you availed of at BC.Game and the subsequent confusion arising from the terms and conditions (ToS), we acknowledge that there was an issue with the clarity and timely update of the bonus terms, which resulted in misunderstandings and discrepancies for several players, including yourself.

The evolving nature of these terms may have caused frustration and a sense of being misled, for which we sincerely apologize. Regarding your specific case, we respect the decision made by the independent arbitrator: Casino.Guru. It appears that the user participated in our 100% deposit bonus, where we did not clearly state that the maximum amount that could be withdrawn from the bonus was $100.

We understand the importance of fair play and the need for transparent and clearly communicated terms for all our users. In line with the independent ruling and our commitment to fairness, BC.Game acknowledges the validity of your winnings stemming from the deposit bonus. $7,111 has been compensated to your BC.Game account in BCD, and you can swap this BCD to any coin of your choice Here. The funds are all yours, and you can withdraw them straight away if you wish. I assure you that your feedback and experience are pivotal to us. We are actively revisiting and updating our bonus terms to ensure they are comprehensive, transparent, and easily accessible to all our users.

Please reach out if you have any further concerns or queries, and once again, we apologize for the lack of clarity in our ToS.

Their review on CasinoMeister went from 9.1 to 4

UKGC takedown news will wake them up abit

i would also add this -

posting on their twitter as much as you can and asking other people to do the same. These casinos are usually very active on social media luring new players and doing this will definitely help prevent atleast some more people getting scammed

The countermeasures are there, it's been placed to warn and keep the gambling community to stay informed; There is an active flag and several negative feedbacks telling the gamblers to have some precaution if they plan to deal with the  Whether they do their DD and read those warning or not, it's unfortunately out of our control.

BC.Game is not just 100% a scam; their level of deceit is astronomically as high as 10000000000000000000%

 Here are a few steps to start the process of spreading the word about BC. Game. Please add if you have more info.

   1- Do reviews on:

https://www.trustpilot.com/review/bc.game
https://www.askgamblers.com/online-casinos/reviews/bc-game-casino
https://casino.guru/user-reviews
Casinomeister forum, https://www.casinomeister.com/forums/threads/bc-game-scam.101119/

   2- The so-called sponsors posted on BC. Game homepage which I have a strong feeling they are not aware of what’s happening.

       a-SIGMA Awards
         Emails:  [email protected], [email protected]

       b-Cloud9
         Emails:  [email protected], [email protected]

      c.https://www.afa.com.ar/es/
         Please find contact

      d.https://cryptogambling.org/
       Fake website with fake contacts

      e.https://itechlabs.com/
       Email:  [email protected]

        iTechlabs gave BC. Game their RNG cert back in 2020. The site says they don’t deal with player complaints, but you can request up to
        date certs about BC.Game



   3-Marketing:

 Let them know they are being used as a vehicle to victimize more players.

       https://a-ads.com/
       Email: [email protected]


 My hope is the leaders of this forum with more influence can take the necessary steps so the gambling community can stay well informed.