Topic: BC.Game - can't withdraw 7.97 BTC - page 2. (Read 1022 times)

Ok, I laughed at this. I've actually updated the list few minutes ago, but I'll update it again to better fit your... feeling if you want. As I will encourage to refrain from using offensive words, may I suggest the wording to be... "got compensated with some amount of USDT, although not to what's agreed or desired. Thus, partialy solved, because the player still think he's not whole with the compensation but can't do much other than accepting the offer."

---

edit:

This one is better than my initial choice ["closed"].

We can't say it's solved as OP was forced to accept their offer. They did not give him the option to choose whether he would choose BTC or USDT. OP would surely choose BTC over USDT. Look how much he lost just because of the price difference. Moreover, they voided all his winnings. So, he did not even get his total deposit amount. I would suggest you write partially solved or something like that in your update log.

Considering the issue "solved" would be an overstatement. Is there a word for "at least I got some of the money back from the thieves"?

Wut?

If you play high enough stakes, after a profitable gaming session you'll have a high balance, it's really that simple. Your advice to not hold large sums in casinos is tantamount to not playing high stakes, thus making gambling uninteresting for a number of people. So in essence you're on a gambling forum telling people it's their fault they're gambling. It adds nothing of value to the conversation.

I wonder why some people acted like you just did by trying to correct everything even when there is nothing to be corrected. You often advise people against holding their large deposit in a centralized exchange due to the custodial nature of it and advocate for keeping it in a self-custody arrangement. But it's now different here even as it's a custodial arrangement as well. What a hypocrisy!

Even the OP himself ended my conversation with him on this with a smile having rethought his fault. And for clarity, I never entirely blame the OP if you read my post insightfully but blamed him for having left such a huge money in that casino. It is his money and he can use it the way he wants, but it's not a bad idea to be smart as well, especially if it's a custodial arrangement where it's technically a gentle man's agreement that "I Owe You" which doesn't translate to "I Must Pay You."

You don't have to blame the op but the casinos. The Op is just a gambler and as a gambler he can deposit any amount of money to gamble and thinking to win bigger but in some casinos when they see big amount of money in their platforms they would think sometimes it for money laundering so they would freeze account and asked for personal verification. And moreover, BC.Game was one of the recognize casino in the forum but these days the complain from gamblers about BC.Game is getting out of hand. They are not their best enough again. They should not the opposite and leave oh.

The total number of Accusation threads on BC.Game is more than any other casinos in the forum right now.

It is certainly a matter of concern how they have handled this matter, they have resolved it in such a way that they are ultimately in profit. It is risky to deposit such a big amount of funds in an online casino, where every day there are complaints against many well-known casinos that they have blocked their customers' funds by showing various excuses, then gamblers have to work hard to withdraw those funds. After seeing your experience, other gamblers will learn to be careful when handling big amounts of funds. This is very important because when gamblers have money in their wallets, their emotions work more than their intellect.

Ok, so umm... I'm honestly not sure I should be happy you get your fund back [at least some amount of it] or feel kinda upset because you lost a considerable amount from the rate difference. But, are we considering this case solved? If so, please mark it as solved and lock this thread, and I'll update the current list of the cases against them in regards to this. If you want to, I can add a note at the update log saying, "they decide to pay in USDT as per the deposit day's rate instead of in BTC as per the user requested as part of the deal"?

In the end I've received USDT124k. Even when we agreed for all bets to be deemed void and my deposit to be refunded, they decided to pay out not BTC (which I deposit and played) but USDT value of BTC, which is of course much more convenient for them considering how much BTC has jumped in value over the last month or so. Looking at todays rate that's another 1.25 BTC they've stolen from me.

I accepted the offer to be paid in USDT after consulting with efialtis and heeding his advice to take what's on the table. I'd like to thank him here as well as it seems they reactivated the AG complaint on 2 occasions I asked him to contact the casino for me.

At one point I was willing to go the legal route as some people I'm friends with from the industry claimed to know the right lawyers for the job. However after considering the state of the casino and all the red flags (casino rep not active on the forum anymore, account blocks, KYC taking months, unresponsive CS, extremely generous loyalty scheme, unable to make good on resolved disputes, refusing to pay out big winners, a huge number of complaints on AG and CG to name a few) I deemed it highly likely that they are having solvency issues and might not be around for as long as it takes for an international lawsuit to bear fruit. Honestly, at this point I'm happy to have gotten anything out.

I consider this casino to be a 100% scam. Small time players might still be okay to play for a while, as it's typical for a casino going under to refuse payouts to the few biggest winners in order to keep afloat. In this context high stakes players are the canary in the coal mine.

I have a draft of a more... aesthetic format listing cases against them ready to be posted when the situation demanded, but I am refraining from it for the time being if we can. I'll consider to publish it as a more practical warning [compared to the summary that I borrowed a space from Don's reputation thread] if more cases lined against them on this forum. Otherwise, I am still hoping they come and resolve the problems against them and we don't have to end up like 1xbit and betnomi.

Good job for compiling BC game accusation threads, 1Xbit has a pinned post here in the scam section, can we one day see BC.Game pinned post here in the scam section to deter or discourage people from playing and joining BC.Game, we have seen how they blatantly disregard the rule of mediation, they disrespect AG decision in favor of the complainants but they keep delaying their action.

BC stopped replying on AG. Initially, they stated that they'll settle with OP and they'll process the withdrawal promptly after they got the withdrawal addres from OP, which later became more and more like an excuse to prolong the process because they refuse to receive the address privately and it has to be public [up to this day I am not sure why], then they asked for TXID, that they later claim they couldn't confirm, although OP can do it just fine, and was actually took the txid from BC's own page. And ultimately, today, AG's deadline runs out and the case marked as unresolved.

As such, my summary on this thread will also change to reflect this development.

To update on where we are now: I agreed to forgo the profits and just have the deposits paid back to me. They asked for an address to pay out but not via the site but requested me to post on AG - fine. Then they made further nonsensical requests - asked me to share with them one of the transactions I made to deposit and then claimed them to be wrong. That is of course impossible as we have it all on blockchain.

After that they did not reply and went full radio silence. The AG complaint is now once again unresolved.

Also, my account is now blocked and I can't log in.

It appears they have reopened the complaint at AG and have posted the following:



This was my response:



Edit: I've decided to accept their offer to refund my deposits, but I expect that to be done in BTC.

I was overseeing another case of BC on the other thread and sent them a PM [second call] yesterday as well as TGing a --supposedly-- representative of BC. If they're come back online and address the issue on that thread, I'll inform them about this one too, if they haven't replied here already.

I sent them another email 3 days ago asking for an update. They didn't respond. It's now been almost a month since my funds have been blocked.

You're welcome—one more friendly suggestion. Please refrain from making more than one post at a time in a thread within 24 hours. Writing more than one post in a row is not allowed. Please edit your previous post and add if you want to say something. I guess you know how to edit and quote some others post in your post. Moderators may merge the posts you already made. If you do it too many times and manage to disappoint them, they may temporary ban you which you don't want.

Thanks, I'll reach out to them as well.

Ok, sure. But why is the verification taking so long then?

They did say that, yet my account is still blocked.

Thanks!

I have always been proactive against BC.game support. They always had problems with their customers regarding the response time. BC game forum representative claims they are online 24/7, while we have seen many complaints that BC game support never replies, or even if replies they just copy-paste the pre-generated texts without reading the customers response.

But, they have resolved a couple of accusation with the help of Icopress and efialtis and I believe they could be your key factor as well. Try contacting both of them since they have contact with BC game.

BC games scammy behaviour for a long time now. But there are some reputed members working for them and helping them fixing these things. I am excited to see what happen to your 7.97 BTC.

BCgame team has requested those information from you to verify the ownership of the account, it isn’t about the multi-accounting. I had to go through the same process on a different casino when my account was hacked.

Based on their response on Askgamblers, you are allowed to withdraw your initial deposit amount at this moment. And based on the email support response, they are still investigating on your betting activity and you may withdraw all the funds when the investigation will be completed. However, their silence on Askgamblers is worrisome. I have informed efialtis about your issue. Hopefully, he will ask BC.game team to make the process faster.