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Topic: BC.Game - can't withdraw 7.97 BTC - page 2. (Read 880 times)

hero member
Activity: 644
Merit: 592
Leading Crypto Sports Betting & Casino Platform
November 24, 2023, 04:49:55 AM
#36
I blame the OP for leaving such a huge amount in a casino, and it would be more difficult this time they've parted ways with the forum. I don't know why you guys are not playing smart, any money in a custodial arrangement is technically not your money as they can do and undo. The lack of regulations and sanctions has also emboldened them.

Next time, you might want to have 5 different casinos to split your money and divide the risk.
You don't have to blame the op but the casinos. The Op is just a gambler and as a gambler he can deposit any amount of money to gamble and thinking to win bigger but in some casinos when they see big amount of money in their platforms they would think sometimes it for money laundering so they would freeze account and asked for personal verification.
I wonder why some people acted like you just did by trying to correct everything even when there is nothing to be corrected. You often advise people against holding their large deposit in a centralized exchange due to the custodial nature of it and advocate for keeping it in a self-custody arrangement. But it's now different here even as it's a custodial arrangement as well. What a hypocrisy!

Even the OP himself ended my conversation with him on this with a smile having rethought his fault. And for clarity, I never entirely blame the OP if you read my post insightfully but blamed him for having left such a huge money in that casino. It is his money and he can use it the way he wants, but it's not a bad idea to be smart as well, especially if it's a custodial arrangement where it's technically a gentle man's agreement that "I Owe You" which doesn't translate to "I Must Pay You."
hero member
Activity: 700
Merit: 577
Eloncoin.org - Mars, here we come!
November 23, 2023, 06:03:24 PM
#35
I blame the OP for leaving such a huge amount in a casino, and it would be more difficult this time they've parted ways with the forum. I don't know why you guys are not playing smart, any money in a custodial arrangement is technically not your money as they can do and undo. The lack of regulations and sanctions has also emboldened them.

Next time, you might want to have 5 different casinos to split your money and divide the risk.
You don't have to blame the op but the casinos. The Op is just a gambler and as a gambler he can deposit any amount of money to gamble and thinking to win bigger but in some casinos when they see big amount of money in their platforms they would think sometimes it for money laundering so they would freeze account and asked for personal verification. And moreover, BC.Game was one of the recognize casino in the forum but these days the complain from gamblers about BC.Game is getting out of hand. They are not their best enough again. They should not the opposite and leave oh.

The total number of Accusation threads on BC.Game is more than any other casinos in the forum right now.
hero member
Activity: 1694
Merit: 719
Top Crypto Casino
November 23, 2023, 02:42:57 PM
#34
In the end I've received USDT124k. Even when we agreed for all bets to be deemed void and my deposit to be refunded, they decided to pay out not BTC (which I deposit and played) but USDT value of BTC, which is of course much more convenient for them considering how much BTC has jumped in value over the last month or so. Looking at todays rate that's another 1.25 BTC they've stolen from me.
It is certainly a matter of concern how they have handled this matter, they have resolved it in such a way that they are ultimately in profit. It is risky to deposit such a big amount of funds in an online casino, where every day there are complaints against many well-known casinos that they have blocked their customers' funds by showing various excuses, then gamblers have to work hard to withdraw those funds. After seeing your experience, other gamblers will learn to be careful when handling big amounts of funds. This is very important because when gamblers have money in their wallets, their emotions work more than their intellect.
legendary
Activity: 2506
Merit: 1398
Yes, I'm an asshole
November 23, 2023, 02:00:21 PM
#33
Ok, so umm... I'm honestly not sure I should be happy you get your fund back [at least some amount of it] or feel kinda upset because you lost a considerable amount from the rate difference. But, are we considering this case solved? If so, please mark it as solved and lock this thread, and I'll update the current list of the cases against them in regards to this. If you want to, I can add a note at the update log saying, "they decide to pay in USDT as per the deposit day's rate instead of in BTC as per the user requested as part of the deal"?
member
Activity: 96
Merit: 10
November 23, 2023, 01:50:48 PM
#32
In the end I've received USDT124k. Even when we agreed for all bets to be deemed void and my deposit to be refunded, they decided to pay out not BTC (which I deposit and played) but USDT value of BTC, which is of course much more convenient for them considering how much BTC has jumped in value over the last month or so. Looking at todays rate that's another 1.25 BTC they've stolen from me.

I accepted the offer to be paid in USDT after consulting with efialtis and heeding his advice to take what's on the table. I'd like to thank him here as well as it seems they reactivated the AG complaint on 2 occasions I asked him to contact the casino for me.

At one point I was willing to go the legal route as some people I'm friends with from the industry claimed to know the right lawyers for the job. However after considering the state of the casino and all the red flags (casino rep not active on the forum anymore, account blocks, KYC taking months, unresponsive CS, extremely generous loyalty scheme, unable to make good on resolved disputes, refusing to pay out big winners, a huge number of complaints on AG and CG to name a few) I deemed it highly likely that they are having solvency issues and might not be around for as long as it takes for an international lawsuit to bear fruit. Honestly, at this point I'm happy to have gotten anything out.

I consider this casino to be a 100% scam. Small time players might still be okay to play for a while, as it's typical for a casino going under to refuse payouts to the few biggest winners in order to keep afloat. In this context high stakes players are the canary in the coal mine.
legendary
Activity: 2506
Merit: 1398
Yes, I'm an asshole
November 22, 2023, 02:56:40 AM
#31

As such, my summary on this thread will also change to reflect this development.


Good job for compiling BC game accusation threads, 1Xbit has a pinned post here in the scam section, can we one day see BC.Game pinned post here in the scam section to deter or discourage people from playing and joining BC.Game, we have seen how they blatantly disregard the rule of mediation, they disrespect AG decision in favor of the complainants but they keep delaying their action.

I have a draft of a more... aesthetic format listing cases against them ready to be posted when the situation demanded, but I am refraining from it for the time being if we can. I'll consider to publish it as a more practical warning [compared to the summary that I borrowed a space from Don's reputation thread] if more cases lined against them on this forum. Otherwise, I am still hoping they come and resolve the problems against them and we don't have to end up like 1xbit and betnomi.
legendary
Activity: 3192
Merit: 1198
Bons.io Telegram Casino
November 21, 2023, 07:23:57 PM
#30

As such, my summary on this thread will also change to reflect this development.


Good job for compiling BC game accusation threads, 1Xbit has a pinned post here in the scam section, can we one day see BC.Game pinned post here in the scam section to deter or discourage people from playing and joining BC.Game, we have seen how they blatantly disregard the rule of mediation, they disrespect AG decision in favor of the complainants but they keep delaying their action.
legendary
Activity: 2506
Merit: 1398
Yes, I'm an asshole
November 21, 2023, 11:30:16 AM
#29
BC stopped replying on AG. Initially, they stated that they'll settle with OP and they'll process the withdrawal promptly after they got the withdrawal addres from OP, which later became more and more like an excuse to prolong the process because they refuse to receive the address privately and it has to be public [up to this day I am not sure why], then they asked for TXID, that they later claim they couldn't confirm, although OP can do it just fine, and was actually took the txid from BC's own page. And ultimately, today, AG's deadline runs out and the case marked as unresolved.

As such, my summary on this thread will also change to reflect this development.

member
Activity: 96
Merit: 10
November 21, 2023, 11:24:24 AM
#28
To update on where we are now: I agreed to forgo the profits and just have the deposits paid back to me. They asked for an address to pay out but not via the site but requested me to post on AG - fine. Then they made further nonsensical requests - asked me to share with them one of the transactions I made to deposit and then claimed them to be wrong. That is of course impossible as we have it all on blockchain.

After that they did not reply and went full radio silence. The AG complaint is now once again unresolved.

Also, my account is now blocked and I can't log in.



member
Activity: 96
Merit: 10
November 10, 2023, 09:31:10 AM
#27
It appears they have reopened the complaint at AG and have posted the following:



This was my response:



Edit: I've decided to accept their offer to refund my deposits, but I expect that to be done in BTC.
legendary
Activity: 2506
Merit: 1398
Yes, I'm an asshole
November 05, 2023, 01:05:43 PM
#26
I sent them another email 3 days ago asking for an update. They didn't respond. It's now been almost a month since my funds have been blocked.

I was overseeing another case of BC on the other thread and sent them a PM [second call] yesterday as well as TGing a --supposedly-- representative of BC. If they're come back online and address the issue on that thread, I'll inform them about this one too, if they haven't replied here already.
member
Activity: 96
Merit: 10
November 04, 2023, 04:13:33 PM
#25
I sent them another email 3 days ago asking for an update. They didn't respond. It's now been almost a month since my funds have been blocked.
hero member
Activity: 462
Merit: 767
#SWGT CERTIK Audited
October 29, 2023, 05:45:37 AM
#24
But, they have resolved a couple of accusation with the help of Icopress and efialtis and I believe they could be your key factor as well. Try contacting both of them since they have contact with BC game.
Thanks, I'll reach out to them as well.

You're welcome—one more friendly suggestion. Please refrain from making more than one post at a time in a thread within 24 hours. Writing more than one post in a row is not allowed. Please edit your previous post and add if you want to say something. I guess you know how to edit and quote some others post in your post. Moderators may merge the posts you already made. If you do it too many times and manage to disappoint them, they may temporary ban you which you don't want.
member
Activity: 96
Merit: 10
October 29, 2023, 04:22:55 AM
#23
But, they have resolved a couple of accusation with the help of Icopress and efialtis and I believe they could be your key factor as well. Try contacting both of them since they have contact with BC game.
Thanks, I'll reach out to them as well.
member
Activity: 96
Merit: 10
October 29, 2023, 04:22:19 AM
#22
It seems like nonsense to me as if anyone had been multi-accounting they would have access to the same info, right?
BCgame team has requested those information from you to verify the ownership of the account, it isn’t about the multi-accounting. I had to go through the same process on a different casino when my account was hacked.
Ok, sure. But why is the verification taking so long then?

It seems like nonsense to me as if anyone had been multi-accounting they would have access to the same info, right?
Based on their response on Askgamblers, you are allowed to withdraw your initial deposit amount at this moment.
They did say that, yet my account is still blocked.

It seems like nonsense to me as if anyone had been multi-accounting they would have access to the same info, right?
I have informed efialtis about your issue. Hopefully, he will ask BC.game team to make the process faster.
Thanks!
hero member
Activity: 462
Merit: 767
#SWGT CERTIK Audited
October 28, 2023, 02:54:37 AM
#21
I have always been proactive against BC.game support. They always had problems with their customers regarding the response time. BC game forum representative claims they are online 24/7, while we have seen many complaints that BC game support never replies, or even if replies they just copy-paste the pre-generated texts without reading the customers response.

But, they have resolved a couple of accusation with the help of Icopress and efialtis and I believe they could be your key factor as well. Try contacting both of them since they have contact with BC game.

BC games scammy behaviour for a long time now. But there are some reputed members working for them and helping them fixing these things. I am excited to see what happen to your 7.97 BTC.
legendary
Activity: 1820
Merit: 966
In Search of Incredible
October 27, 2023, 10:04:46 AM
#20
It seems like nonsense to me as if anyone had been multi-accounting they would have access to the same info, right?
BCgame team has requested those information from you to verify the ownership of the account, it isn’t about the multi-accounting. I had to go through the same process on a different casino when my account was hacked.

Based on their response on Askgamblers, you are allowed to withdraw your initial deposit amount at this moment. And based on the email support response, they are still investigating on your betting activity and you may withdraw all the funds when the investigation will be completed. However, their silence on Askgamblers is worrisome. I have informed efialtis about your issue. Hopefully, he will ask BC.game team to make the process faster.
member
Activity: 96
Merit: 10
October 27, 2023, 05:44:04 AM
#19

I've just contacted support again, now they're giving me the run-around:

To begin the verification process, please send us an email to [email protected] , together with the following information.
Subject: Withdrawal Permission Off
1. BCGame Username
2. Registered Email Address
3. One Deposit Transaction (TXID)
4. Commonly used IP Address
5. Commonly used device
Note - the email must be sent from the email address registered to your BCGame account
Please be patient, it can take up to a week for the email team to revert. Thank you!





Hey OP,

This part, regularly with casinos they require this information to prove the account hasn't switched hands and it's still the original account owner. So have you perhaps changed devices/location recently? Might explain why they require this information.


The part about analyzing your Blackjack bets does seem weird since their in-house BJ game is provably fair.
Regardless I assume you have access to all the info they've requested and I see no reason for them not to unlock your withdrawals once you provide that information.
It seems like nonsense to me as if anyone had been multi-accounting they would have access to the same info, right?

Either way, account is about a month old, I've not used VPNs, I've played from my home computer exclusively. If there was any foul play involved the casino rep would've addressed it in the AG complaint and they would simply confiscate the money.

Also, as I mentioned earlier, I've lost money playing blackjack, I'm only in profit there due to winning the tournaments and getting the VIP stuff. That's why I think their claim that they're investigating anything is just a play to prolong things indefiniely.
member
Activity: 96
Merit: 10
October 27, 2023, 05:39:54 AM
#18
I don't think they are scamming. I think they will verify whether you have done anything wrong or not that's why they have asked the thing which you have mentioned. If they scam you then they would scam all the amount instead of giving you the withdrawal of the deposit amount 7.1BTC.
Also, when casinos refuse to show evidence of their accusation, even to a 3rd party mediator, that is always a bad sign in my opinion. When you have a solid case you can show your cards and the case is solved and your reputation is good.
Straight to the point.
member
Activity: 96
Merit: 10
October 27, 2023, 05:38:29 AM
#17
OP obviously  they are alleging some foul play with your blackjack bets,

As long as you have acess to your account i would advise you to make a backup of all your bet history etc, incase it is needed. 

Do u know whats your win/loss ratio? when did u start playing on bc ?
I've placed so many bets there that any attempt to document them all would be highly impractical.
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