BC.GAME Sending emails with the title, ''Withdrawal Notification''

Wind_FURY

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Quote from: Dr.Bitcoin_Strange on June 12, 2024, 07:46:29 AM

Well, I actually read the email from the image OP shared and while it may seem to have a misleading captain, I think it's not completely so misleading because they are asking you to claim the lottery ticket which can grant you the opportunity to luckily win an amazing prize, believing that after you win that prize, you will have to withdraw your prize. That's probably why they label the email as "withdrawal notification" But it's kinda awkward tho. Just my opinion.

Personally if I received an email entitled "Withdrawal Notification", knowing that I had no current withdrawal, then I read that the contents of the email that it was a mere offer to join a lottery for free, I would merely dismiss it and forget about it.

OP is probably overreacting.

Quote

I use BC. Game casino too but didn't receive this email, the last email I got from them was sent on the third of this month and it was titled, "⚽️ Euro Cup 2024 at BC.GAME: 3 Epic Events, $100K+ in Prizes! 🏆

But the contents of the email is a withdrawal notification?

moneystery

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some say that it is a mistake from bc.game but some also say that it is possible clickbait to attract attention from users. but whatever it is you should ask their support about it or you can ignore the message if you feel that the message is not that important because honestly i also often ignore messages from the gambling platform that i use because many messages from them are not important at all.

memehunter

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I'm not receiving any misleading emails anymore, so it seems bc.game may have acknowledged their mistake. While an apology would be appreciated, their silence on the issue suggests they are aware of this thread and have chosen not to address it. This silence could be interpreted as fear of the repercussions of their unethical marketing practices.

However, I don't want to come across as someone who bullies casinos without reason (although I often don't care much).

I leave this matter open for further discussion by the forum's wise and diligent members.

dansus021

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I don't know why but I tried to open the link but the link seems to have gone. First of all please double check everything frenn today scammer is getting smarter day by day and phising site is look exactly same with the original sites so be careful with that.

Second of all after double check and when everything seems legit but you don't make any withdrawal then you should report immediately to the BC game team rather cry later IMO

memehunter

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Quote from: Questat on June 12, 2024, 09:22:38 AM

Quote from: memehunter on June 10, 2024, 11:23:08 AM

I received an email from BC.GAME with the misleading title "Withdrawal Notification." However, the email content had nothing to do with a withdrawal and instead pertained to a lottery ticket (which, frankly, seems unimportant). I am attaching screenshot of the email below;
https://ibb.co/ZMzrCc8

This tactic of using misleading email titles to get users to log in seems like a poor one for a casino. In my opinion, it's more likely to frustrate users than encourage them to deposit and play. While simply blocking their emails is an option, I believe the better solution is for BC.GAME to stop sending deceptive emails altogether.

Check if it's really coming from this casino as sometimes it's just from scammers trying to steal your information through phishing. I would never click an email if I'm not sure what's it all about, especially when it's all about money particularly the withrawals as that is a big no to me.

Casino would not intentionally send malicious email for the sake of promotion, unless such casino is a scam and I believe BC.GAME had maintain its reputation well in the forum.

If you've reviewed the entire thread, it's clear that these emails originated from bc.game. Today, I haven't received any emails from them, which leads me to believe they are aware of this discussion. However, instead of publicly apologizing for their actions, they've chosen to remain silent.

Therefore, if they do not post an apology in this thread acknowledging their mistake and committing to stopping these practices, I will be forced to file a scam accusation.

Questat

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Quote from: memehunter on June 10, 2024, 11:23:08 AM

I received an email from BC.GAME with the misleading title "Withdrawal Notification." However, the email content had nothing to do with a withdrawal and instead pertained to a lottery ticket (which, frankly, seems unimportant). I am attaching screenshot of the email below;
https://ibb.co/ZMzrCc8

This tactic of using misleading email titles to get users to log in seems like a poor one for a casino. In my opinion, it's more likely to frustrate users than encourage them to deposit and play. While simply blocking their emails is an option, I believe the better solution is for BC.GAME to stop sending deceptive emails altogether.

Check if it's really coming from this casino as sometimes it's just from scammers trying to steal your information through phishing. I would never click an email if I'm not sure what's it all about, especially when it's all about money particularly the withrawals as that is a big no to me.

Casino would not intentionally send malicious email for the sake of promotion, unless such casino is a scam and I believe BC.GAME had maintain its reputation well in the forum.

Dr.Bitcoin_Strange

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Well, I actually read the email from the image OP shared and while it may seem to have a misleading captain, I think it's not completely so misleading because they are asking you to claim the lottery ticket which can grant you the opportunity to luckily win an amazing prize, believing that after you win that prize, you will have to withdraw your prize. That's probably why they label the email as "withdrawal notification" But it's kinda awkward tho. Just my opinion.

I use BC. Game casino too but didn't receive this email, the last email I got from them was sent on the third of this month and it was titled, "⚽️ Euro Cup 2024 at BC.GAME: 3 Epic Events, $100K+ in Prizes! 🏆

memehunter

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Quote from: acroman08 on June 11, 2024, 12:37:22 PM

Quote from: memehunter on June 11, 2024, 10:33:19 AM

I have received four emails now on consecutive days 7, 8, 9, 10th June. So it clearly a part of their luring strategy.
What is shameful is that they even after posting this thread they have sent me one more.

I am asking again, have you brought this up to their support? You seem to be concerned about this kind of behaviour from them, so wouldn't it be better to inform them about it? also, asking their support would clarify the questions that has been asked whether the emails came from them or if it is a phishing attempt.

Quote from: Wind_FURY on June 11, 2024, 10:42:35 AM

Can another regular user of BC.Game in BitcoinTalk confirm if they have also received the same kind of email?

I am not sure if _act_ is a regular user of BC.Game but he mentioned in his post that he hasn't received such emails from BC.Game.

What do you think is the core issue of my complaint?

I'm trying to expose the unethical and manipulative practices of these industry giants. If you create just one additional account from the same IP address and claim it's a mistake, they treat you like a criminal and confiscate all your winnings. In my case, I have concrete evidence – misleading emails – that they've broken the law. Shouldn't the same standards apply to them?

I've attached a link to the image of the email, along with their official help and support webpage, which clearly displays their official support email address. This demonstrates that this is not a phishing attempt, at least not by a random scammer.

I don't know if they've sent these misleading emails to others or not. My point is, I received them, and I'm happy to forward them to any trusted member here to eliminate any doubts.

0t3p0t

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Quote from: memehunter on June 10, 2024, 11:43:44 AM

Quote from: Oshosondy on June 10, 2024, 11:33:44 AM

I guess it was a mistake. The email could have a title like lottery ticket instead. Like I have said, it would be a mistake from Bc.game but I expect a site that has many gamblers like it and also having some years of experience not to make such a mistake.

Copy the https://bc.game link on the email and paste it on a browser to make sure it is truly https://bc.game.

I thought the same way at first. But now that I'm getting multiple emails with the same title, there's no doubt in my mind that this is a cheap tactic.

That is annoying for me as well but maybe you can just unsubscribe to newsletter or even turn off notifications from that sender if it is possible but if not then try to contact the support team so they will stop sending you spam messages or maybe that was fake emails or what but if that was me I will probably not gonna fall for that kind of annoying messages though I am not a user of BC.Game but still if they are sending such mails then I think that was my last gamble with them.

acroman08

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Quote from: memehunter on June 11, 2024, 10:33:19 AM

I have received four emails now on consecutive days 7, 8, 9, 10th June. So it clearly a part of their luring strategy.
What is shameful is that they even after posting this thread they have sent me one more.

I am asking again, have you brought this up to their support? You seem to be concerned about this kind of behaviour from them, so wouldn't it be better to inform them about it? also, asking their support would clarify the questions that has been asked whether the emails came from them or if it is a phishing attempt.

Quote from: Wind_FURY on June 11, 2024, 10:42:35 AM

Can another regular user of BC.Game in BitcoinTalk confirm if they have also received the same kind of email?

I am not sure if _act_ is a regular user of BC.Game but he mentioned in his post that he hasn't received such emails from BC.Game.

Wind_FURY

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Quote

https://ibb.co/0tbZHrS

Can another regular user of BC.Game in BitcoinTalk confirm if they have also received the same kind of email? It's very hard to believe that a reputable service would do this kind of marketing, and as Bitcoiners/users of cryptocurrencies, we should always verify and not merely trust something posted in the different topics.

OP, I'm not trying to offend you nor am I trying to say that that information isn't true. Merely verifying the information.

memehunter

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I have received four emails now on consecutive days 7, 8, 9, 10th June. So it clearly a part of their luring strategy.
What is shameful is that they even after posting this thread they have sent me one more.

coin-investor

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Quote from: memehunter on June 11, 2024, 09:50:11 AM

Quote from: coin-investor on June 11, 2024, 09:18:45 AM

It's not right to receive a deceptive email there is such a thing as Can Spam act

Quote

The rules within CAN-SPAM are fairly straightforward. Email senders can help ensure compliance by employing these tactics:

Choose a subject line that clearly relates to the email’s main content
Make it clear the email is an advertisement — do not be deceptive
Include a physical address for the business somewhere within the message
Provide an option for recipients to unsubscribe (opt out of further emails)
Ensure accuracy in the email’s header information, including the originating domain name and email address as well as the fields for “From,” “To,” and “Reply-To”

Quote

Penalties can reach $43,792 for each individual message, and more than one party can be held liable for the same message. Businesses are responsible for the behavior of third parties they contract for marketing.

The CAN-SPAM Act is a law governing emails and other messages from commercial entities.

So if they are reported and found guilty they will have to pay $43k for each message, so BC.game should address this issue to their subscribers to avoid stiff penalties.

Here is the proof : https://ibb.co/0tbZHrS this email is mention right at the bottom so there is no doubt that it is from bc.game. You can check for yourself by visiting https://help.bc.game/en/ I did this so that they cannot alter the content now.

I'm sure the team are fully aware of this as the discussion are getting attentions lets hear their announcement and allow them to rectify this error if they did it once then it must have been human error and not intentional but if they kept doing this then they are engaging to deceptive marketing.

I myself received similar email from the past from a different casino but after 48 hours they issue an apology because that was the first time it happen after hundreds of newsletters sent.

memehunter

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Quote from: coin-investor on June 11, 2024, 09:18:45 AM

It's not right to receive a deceptive email there is such a thing as Can Spam act

Quote

The rules within CAN-SPAM are fairly straightforward. Email senders can help ensure compliance by employing these tactics:

Choose a subject line that clearly relates to the email’s main content
Make it clear the email is an advertisement — do not be deceptive
Include a physical address for the business somewhere within the message
Provide an option for recipients to unsubscribe (opt out of further emails)
Ensure accuracy in the email’s header information, including the originating domain name and email address as well as the fields for “From,” “To,” and “Reply-To”

Quote

Penalties can reach $43,792 for each individual message, and more than one party can be held liable for the same message. Businesses are responsible for the behavior of third parties they contract for marketing.

The CAN-SPAM Act is a law governing emails and other messages from commercial entities.

So if they are reported and found guilty they will have to pay $43k for each message, so BC.game should address this issue to their subscribers to avoid stiff penalties.

Here is the proof : https://ibb.co/0tbZHrS this email is mention right at the bottom so there is no doubt that it is from bc.game. You can check for yourself by visiting https://help.bc.game/en/ I did this so that they cannot alter the content now.

coin-investor

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Leading Crypto Sports Betting & Casino Platform

It's not right to receive a deceptive email there is such a thing as Can Spam act

Quote

The rules within CAN-SPAM are fairly straightforward. Email senders can help ensure compliance by employing these tactics:

Choose a subject line that clearly relates to the email’s main content
Make it clear the email is an advertisement — do not be deceptive
Include a physical address for the business somewhere within the message
Provide an option for recipients to unsubscribe (opt out of further emails)
Ensure accuracy in the email’s header information, including the originating domain name and email address as well as the fields for “From,” “To,” and “Reply-To”

Quote

Penalties can reach $43,792 for each individual message, and more than one party can be held liable for the same message. Businesses are responsible for the behavior of third parties they contract for marketing.

The CAN-SPAM Act is a law governing emails and other messages from commercial entities.

So if they are reported and found guilty they will have to pay $43k for each message, so BC.game should address this issue to their subscribers to avoid stiff penalties.

swogerino

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I assume it is easy enough nowadays to spoof an email domain and to pretend like you are a legitimate one,the problem though is how do they know the emails of Bc customers if they have not hacked them.Paste that link into a browser is one sure thing to check of it is legit or not however make sure you paste it in a browser where you have never opened Bc before as if you paste it in a browser where you have opened and saved credentials of your Bc account can cause big trouble.

I believe more to be an unethical marketing campaign as such type of emails I used to receive a lot of them when I was active playing there some times ago.

Assface16678

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Quote from: _act_ on June 10, 2024, 04:48:27 PM

Quote from: shasan on June 10, 2024, 03:36:20 PM

1. It is a fake email the hacker has sent a fake email to steal information from you by providing a fake link on the claim ticket. or
2. The title of the email is by mistake on the site. As they have not informed I think it is number one.

I am not receiving such email from the gambling site, probably it is directed to some specific users. What I am not sure about is the link that is correct that is on the OP image that it is the correct bc.game link. But I will not trust that until I will copy it and use any browser or text editor to check if the link is correct or not. All that will still come to my mind is that the email is fake untill I check the link myself that it is not a fake one. If it is a mistake from bc.game, that is a stupid mistake.

That's what you called 'phishing' wherein some unknown sender or you will receive an suspicious email that maybe came from a hacker targeting to get your important personal details which they can use for illegal activity and worst could steal money from you, so if you are not sure about an email and you didn't expect to received an email to a specific ender then ignore it immediately, and if you still receiving those kinds of email then you can make a changes in your settings, to filter out spam or trash emails, it can't be helped, all our information are being sell by whatsoever social media platforms or website so expect that your personal email is not public and can received phishing emails. If you don't want to be a victim of that, then better protect yourself and your personal information. With this advanced technology, you cannot let someone know vital information about you.

_act_

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Quote from: shasan on June 10, 2024, 03:36:20 PM

1. It is a fake email the hacker has sent a fake email to steal information from you by providing a fake link on the claim ticket. or
2. The title of the email is by mistake on the site. As they have not informed I think it is number one.

I am not receiving such email from the gambling site, probably it is directed to some specific users. What I am not sure about is the link that is correct that is on the OP image that it is the correct bc.game link. But I will not trust that until I will copy it and use any browser or text editor to check if the link is correct or not. All that will still come to my mind is that the email is fake untill I check the link myself that it is not a fake one. If it is a mistake from bc.game, that is a stupid mistake.

memehunter

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Quote from: shasan on June 10, 2024, 03:36:20 PM

There is a chance of happening anything out of these 2:
1. It is a fake email the hacker has sent a fake email to steal information from you by providing a fake link on the claim ticket. or
2. The title of the email is by mistake on the site. As they have not informed I think it is number one.

Or the third possibility that this is a classic example of aggressive and unethical marketing.
It is not a fake email I have confirmed it by visiting their website and this email is there right at the bottom of support section.
I have received three emails on consecutive days so it is not one time mistake.

acroman08

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seems like it is something that needs to be addressed if it is really true, but it could also be a mistake, I'm curious, since you seem to be concerned about this incident, have you asked their support as to why they are sending these "misleading emails" to the people who have registered on their gambling site?

Topic: BC.GAME Sending emails with the title, ''Withdrawal Notification'' (Read 275 times)