Topic: [BETA]Bitfinex.com first Bitcoin P2P lending platform for leverage trading - page 10. (Read 137528 times)

Yes, please go trade at CampBX.  I am sure that you will be perfectly happy over there and that over at CampBX you won't lose any money, ever.

Just like in your other thread you opened for this outrageous loss of ~2 BTC:

Where in the FAQ or wiki does it exactly state that a "margin call" means sending an email? I'm really interested in that, as I consider doing a handful of trades a week since most of my USD are now sitting idle...

Oh, and I'd like BFX to prefer filling my OWN loan offers before even the cheapest ones out there...!

TLDR; Our FAQ page is filled with false claims to get you to use our service over CampBX. We don't give a shit about you.

Use www.campbx.com to avoid all of these retarded downtimes, bugs and shotty service.

BitFinex slogan "We'll work on it"

Up for me.

ETA: Oh. Looks like order table isn't updating in /exchange (at least)
ETA2: Working again. Kind of slow, but that could easily be on my side.

The site is down ? What's the problem ?

By the way, all interests rates (VIR, offers, loans,...) are handled internally as daily rates. It's only when displaying the rate to you that we calculate them to 365 days and round them on the fly. So there comes the rounding issue. While the site is in beta, the display and the interface always came after the internal engine, the security and the reliability of the platform. This is a choice that has been made  because when you're a start-up, you have to prioritize the use of your ressources. I hope you understand.

Tomorrow we will improve the displaying of numbers.

Now that the live version is coming, our new priority (with API) is the interface.

Have a nice day
Raphael

We are not.

There is a difference between the numbers you display and how you handle them internally.

This point was settled like 6 months ago already. We use BigDecimal (decimal type) in the database and the code, which are not Float type.

A question always brings more than an insult

Best regards
Raphael
Bitfinex team

I didn't know they were using floating point numbers for financial stuff at that time.

Seriously, this is a giant red flag that whoever works on it doesn't know what they are doing.

hello Sangaman,

-We decided and announced some times ago that the 10% fee would stay as it until further notice

When not routing (or routing on an external exchange) a limit order, this order stay pending until a corresponding limit order is found on one/several of the exchanges.

-This will be fixed tomorrow, I worked on that tonight (even for the status of offers).

Thanks for your questions, have a nice day
Raphael
Bitfinex team

Bold words for someone operating a fund that also did lend btc on bitfinex longer ago when there were even fewer security measures in place...

tl;dr: incompetent .

Hey guys, a couple of comments and questions:

-Are we ever going to see returns to the 5% fees charged on lending revenue? When it jumped to 10%, I recall reading that it was supposed to be only a temporary increase in response to changes with Gox. As I said in an earlier post, I'd especially hope that the fee for uninsured loans would decrease should a new fee model be introduced with insured loans.

-When I place a limit exchange buy order through Bitfinex with no routing, lets say at $100, is a limit order created on any order book? Or is that order just waiting for a limit sell order for $100 or less on one of the exchanges?

-I'd really like to see the rounding fixed. Balances should be rounded down or showed in exact amounts. It's kind of annoying to have $123.45 available, lets say, but an order that consumes $123.45 gets a "insufficient balance" message because in reality I have like $123.44837 or something. I've learned to always put in values 1 fraction lower than whatever balance is displayed, but it really shouldn't be this way.

I also see some weird numbers sometimes that I think should be rounded. Like "partially filled at 20.50000000000000014%." Users don't need to see all those numbers at the end.

Other than that, keep up the good work and good luck.

We all saw that you were trying to push me. First it was a broken lending engine that caused you a liquidation. Then it must have been a bug in the calculation there was no reason you should have been liquidated. Then it was a lack of notice that prevented you from avoiding being liquidated. Then we charged you a withdrawal fee and never give it back to you when the request was cancelled. Every excuses possible was good to blame Bitfinex of something.
It doesn't work on me, I am trained to always stay calm and professional when dealing with all kind of customers. But as respectful and calm as I am, I always know when someone is taking me for an idiot. So don't expect to get anything from me by taking me for an idiot.

With all the respect due to a customer,
Raphael
Bitfinex team

Hello Sulkrim,

This is noted.

We are (finally) launching work on a totally new interface

Best regards
Raphael
Bitfinex team

"I really don't know whether you received or not your margin call email, but this doesn't really mean anything."






"No there is no email issued when you have a margin call, as I said earlier, there is a popup notification on the site."





That's really the response that I wanted and was expecting. They themselves don't even know. THIS shows the true colors of the owners of Bitfinex. One support says no email is sent the other says it should have but "who cares, behave like a man". What a JOKE. Do NOT take anything they state in their FAQ as truth as it is obviously not the case whatsoever.


I suggest www.campbx.com as a safer alternative to avoid BFX's constant problems. Support is clear and concise always. I've used them for over 3 weeks with 0 problems and HUGE volume. Fast customize-able notifications and all.

Cheers and happy trading to all!

Graphic

I really don't know whether you received or not your margin call email, but this doesn't really mean anything.
When you take a leveraged position you must be aware of the risks involved in it.
To blame it on the fact that you got forced liquidated because you didn't receive an email is simply ridiculous.
So stop whining and try to behave like a man.
Get your money and go to trade somewhere else, you'll save us some pain in this already painful day.
Please try to understand Raphael is really busy with some more important matters than your half a bitcoin

Thank you

Giancarlo
Customers Relations
Bitfinex Team

Hello,

No there is no email issued when you have a margin call, as I said earlier, there is a popup notification on the site.

No I didn't see your withdrawal BTC address, it may have been my fault after all, but anyway I processed your new withdrawal just now.

Let me know if I can do anything else for you.

Best regards
Raphael
Bitfinex team

Are you going to answer my actual questions that matter regarding your service or just keep nitpicking?

"So let me get this straight for the factual legal record: when a www.bitfinex.com margin call is issued - there is NO email notification sent out? Is this in fact what you are stating while representing www.bitfinex.com?

If you took the time and care to read my previous posts instead of skipping them you would know what I use this strictly due to the multiple notifications via email the site sends out upon any processing of orders.

You also just sent me a email saying this 15 minutes ago, not actually when it happened like you just stated in your post. Stop being so god damn sketchy!"

Might I suggest then to either allow for filtering the 3 different wallets or displaying the amount on each seperately/in seperate columns? I also already got confused a bit after trying to trade today for the first time (I still hold a nice short position at ~119 currently by the way ).

The withdrawal is made on the wallet exchange, and the withdrawal cancellation is refunded on the wallet trading. You still have your 0.005 BTC in your wallet exchange. I understand it can be misleading.

We do not charge any withdrawal fees for bitcoins.

Best regards
Raphael
Bitfinex team