https://www.betcoin.ag/support/betcoinag-terms-service
This was not a decision that was taken lightly. Over 1 month went into this investigation and all accounts were left open until we were 100% certain that these players had maliciously opened multiple accounts to abuse our limits and defraud the site. We also gave these players the opportunity to cooperate with us in exchange for return of their deposits, but they refused to answer our questions, instead threatening to go to the forums and defame the site if we did not pay them, however we do not cooperate with extortion attempts. The fact that these players keep returning despite the risk, shows how much money they have stolen from us previously. Unfortunately, the amount of money they have swindled from the site through their previous accounts can never be recovered, but hopefully this sends the message that this type of fraud will not be tolerated, because our attempts to be lenient in the past, were clearly not effective.
We payout many large wins to our legitimate players daily, which our tens of thousands of satisfied players will attest to. We are growing every day and making many improvements along the way. We are proud to have given out 7 BTC already this year in our sports promos, with a new one coming soon! If you have any questions or concerns, we are available 24/7 via live chat, support ticket and email. Thank you all for playing, and best of luck to you.
I trust Betcoin in this matter. The players were likely trying to cheat Betcoin with their generous sign up bonus offers.
I do not work for Betcoin. I've lost so much money at Betcoin that they probably pay 10 employees thanks to me though.