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Topic: BETCOIN.AG are absolute scammers! - page 2. (Read 289 times)

legendary
Activity: 2310
Merit: 1075
January 03, 2024, 02:37:15 PM
#2
I am not siding with betcoin.ag or anything but you should have asked their support on what can be done about your existing account before you created a new account and gambled.

Okay. nothing about the prohibition of duplicate account was mentioned during the registration of account.
this is why it is important to read the casino's terms and conditions when you are going to use their platform. it was clearly stated in their terms and conditions that only one account per player(check the quoted ToS rule below from betcoin.ag).

7. PLAYER ACCOUNT
7.1 Each player can create only one personal user account. There can be no more than 1 account created per household, IP and device. Creating multiple user accounts will lead to termination of the accounts. All betting accounts you try to open may be blocked or closed and any bets may be voided. Depending on the severity of the case Betcoin.ag holds the right to withhold or take any funds deposited to pay for damages and/or the prevention of future misconduct.
newbie
Activity: 3
Merit: 0
January 03, 2024, 02:01:02 PM
#1
OK, so the thing is I forgot the password and the access to my email then I created a new account,
won a bet, requested a withdrawal then all of a sudden I couldn't login, I knew something has gone wrong.

Then they told me thru email that the site doesn't allow duplicate accounting, so they closed my account.
Okay. nothing about the prohibition of duplicate account was mentioned during the registration of account.
Okay, then if you don't honor my winning of bet, then at least return my original deposit.
Then something absolutely ridiculous followed:

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As stated, the deposit will not be returned, as the previous account
received more in withdrawals than the deposit on this account. As the
previous account received a NET profit of 1.05 LTC and the new account
deposited .78 LTC,  you are in debt to us 0.27 LTC. Please send this to
your deposit address as soon as possible.

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Okay, well, BEWARE PLAYERS, if you have ever won any money from this site, you're in debt to them.
You'll eventually need to pay back anything you've ever won from them.
Can't believe there's a casino runs its business like this in 21th century. Bummer.
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