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Topic: Betcoin.ag is trying to scam me off my 7,7k USD BALANCE *RESOLVED* - page 3. (Read 685 times)

full member
Activity: 998
Merit: 157
Hello,

I would like to share my experience regarding Betcoin.ag.
I made a deposit in the past week of 0.2036 BTC (around 5,4k USD).
I placed a few bets on major tennis markets and was able to run up the balance to 0.29187 BTC (around 7,7k USD).
As a consequence, I wanted to withdraw my balance.

After I had submitted my withdrawal request, I was informed earlier today that they want further KYC information from me.
I have provided them with my driving license and a bank statement to verify my identity.

Couple of hours ago I received the information that my account is suspended and I should contact them for further details.
I have done that and so far did not receive any reply.
They are currently holding my balance of 0.29187 BTC (7,7k USD) and have not been able yet to provide me any reason why they do no process my withdrawal.
I have read carefully through their ToC before signing up.

I am therefore asking Betcoin to provide me with detailed reasoning for suspending my account and holding my balance.
I will fill an official complain with SBR in a few minutes.
Keeping you guys updated on how this continues, big red flag from my side here.

Upon checking with their license provider, their license has been suspended.

you should share the bets you made on betcoin here, since they are claiming it was arbitrage betting
hero member
Activity: 1876
Merit: 721
Top Crypto Casino
After I had submitted my withdrawal request, I was informed earlier today that they want further KYC information from me.
I have provided them with my driving license and a bank statement to verify my identity.
This is really bad news for a gambler. Since your account got suspended even after you followed their instructions, there must be a reason.

Betcoin.AG has already replied here and explained the reason for your account's current status. Now continue the conversation with them, and try to withdraw your funds. And if they have wrongfully withheld your funds without any reason, then definitely add all the proofs against them and post them in this thread.
legendary
Activity: 3738
Merit: 1108
Betcoin.ag Forum Rep - Sportsbook, Casino
We can see that an email reply was sent to this player less than 3 hours after he reached out. As has been stated to the player, he is in violation of terms, with regard to using banned scanning services to find and place arbitrage/value bets. We are currently reviewing to determine whether this is the first instance of such or whether he has been warned previously. This will determine how we proceed. Thank you.
hero member
Activity: 2926
Merit: 795
Move this on scam accusation board https://bitcointalk.org/index.php?board=83.0. Gambling board is already flooded by scam accusation already.

Please upload the screenshot as proof. You can use talkimg.com to upload image and send the links here. This is what I hate on some casi o protocol. They will still asked KYC then disable the account afterwards. There’s no use of KYC anymore if user account will just be suspended afterwards. It’s like a KYC theft because it doesn’t change anything on the user case.

I check their license and it’s not really updated but it’s same result with some popular casino here like Stake and Duelbits which means there’s something weong on Curacao license checker because these two casino will surely take care of their license. We will wait for the proof to establish your case.
newbie
Activity: 24
Merit: 0
Hello,

I would like to share my experience regarding Betcoin.ag.
I made a deposit in the past week of 0.2036 BTC (around 5,4k USD).
I placed a few bets on major tennis markets and was able to run up the balance to 0.29187 BTC (around 7,7k USD).
As a consequence, I wanted to withdraw my balance.

After I had submitted my withdrawal request, I was informed earlier today that they want further KYC information from me.
I have provided them with my driving license and a bank statement to verify my identity.

Couple of hours ago I received the information that my account is suspended and I should contact them for further details.
I have done that and so far did not receive any reply.
They are currently holding my balance of 0.29187 BTC (7,7k USD) and have not been able yet to provide me any reason why they do no process my withdrawal.
I have read carefully through their ToC before signing up.

I am therefore asking Betcoin to provide me with detailed reasoning for suspending my account and holding my balance.
I will fill an official complain with SBR in a few minutes.
Keeping you guys updated on how this continues, big red flag from my side here.

Upon checking with their license provider, their license has been suspended.
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