Long time follower of the forum, but just created an account now.
I gave BetGalaxy a try. Here are my impressions:
- Account creation process was simple enough.
- Deposit (using TRX) was smooth and fast.
- Withdrawals got delayed (already addressed by OP), but always completed within 8 hours.
- UI has minor bugs, but not going to spoil the experience.
- Games are extensive and connection to the third-party servers are quite stable.
- Profit-sharing model seems solid.
Now into the bigger points resolving their unique div pool system.
- The documentation is extremely minimal.
- The Dividend Rewards cannot be used to play, which is a bummer. If you collect 25 USDT over time from the div pool, while the avg. network cost to withdraw is also 25 USDT, you basically get nothing.
- For now, it also does not seem possible to withdraw the div rewards in multiple tokens unless you have deposited the said token. So if you deposited only TRX, then it is the only token that you can withdraw even though you get the div rewards in 10+ different tokens.
- Finally, it is a HUGE disappointment to know that after the mining got to Level 2 yesterday, the mining cost stays at $0.05, instead of increased to $0.1. It was even tweeted as if it was a good news. This means for the early players, the decay rate stays the same and the minted COSMO tokens will burn out much faster as well. More importantly, it indicates that the mint cost is set manually or the algorithm can be tempered. So at any point, the house can change the rules instead of following what they stated in the whitepaper.
Hopefully, OP can address my concerns.
Hello!
Thank you for the input!
I will address each point:
1) The documentation is extremely minimal:
We are currently working to update many of our informational pages on the platform, as many of them still have old information that was relevant for the previous model. This one we hope to have vastly improved in the very near future.
2) The Dividend Rewards cannot be used to play:
This definitely should not be the case, I will notify our developer of this. Are you trying to play third party provider games, or in-house games? If third party provider game, we may have a tiny bug there to correct, and will do so!
3) For now, it also does not seem possible to withdraw the div rewards in multiple tokens unless you have deposited the said token:
This one also should not be the case, but if something is preventing you from actually submitting withdraws for other currencies please notify us, and we will investigate why that is. The only requirement to withdraw from our platform is that your account must meet certain AML restrictions (Meaning there must be some activity and play).
4) Finally, it is a HUGE disappointment to know that after the mining got to Level 2 yesterday, the mining cost stays at $0.05, instead of increased to $0.1:
I understand somewhat this disappointment, the reason this was the case was due to the withdraw system issues we had through all of stage 1 / level 1, and it created a unfair situation that we felt was best remedied by extending the $0.05 cost through Level 2.
I hope I cleared up most of those for you, and please let me know know on those two if we need to investigate into those. I will look into the first one (where it won't let you play with your rewards).
Thank you!