Topic: betnomi.com scammed 0.125BTC (Read 544 times)

So basically OP is not getting anything. It's hard to believe Betnomi after all that happened in the past.

It's not just you but many of us is not going back there. I did not use their platform as much as I do some others though.

He's been complaining about betnomi since last year. I forgot about this fact, but just now, when I looked into his thread history, a word that come close with O₂ [my previous post in the past got deleted because I mentioned this word while addressing him, so I'll play a good boy this time] rings a bell and I remembered him. He didn't accept my invitation to explain his case then, or now. Not in several other times I offered and redirected him to create his own thread so we can get a better grasp of the situation, so I guess he just wanted to throw muds in any random direction.

His defense [in the past, he never mentioned this in any of my invitation] was this:


Well, bislom, good news for you, Betnomi seems to lose all of their database, or so they claimed, so you're more than safe to start your scam accusation since they don't have leverage against you anymore. So, do you want to have your thread or not?

Now you just look stupid. I helped run a poker series for them yes, and they paid everyone in that series 100%. Nothing I did led to anyone getting scammed. Betwrong did leave his money on the site for an extended period of time and then the site went offline. That is on him, he should have wd when he was paid and he wouldn't have faced that issue.

You are really an asshole for trying to involve me in a sites scam accusation. I know you only know how to post negatively but keep your focus on the website that you dislike, not on me. Honestly, i suppose I don't really care about your opinion. Carry on pal I'll not be responding to you any longer, welcome to the ignore list.

Of course, Betnomi will never pay to winners.
This scamsite always give excuses so they can steal money from their customers.
yahoo62278 is also involved in this scam, since he took money to defend Betnomi and started a poker thread trying to mislead customers.

Betnomi already responded to you in their refund thread and basically said you are not getting paid.

Betnomi shitting in the pants when a toilet was available and now trying so hard to clean up the mess they created in the first place. I guess some people just always prefer the hard way! OP keep updating as on the progress of the refunding process.
I don't think I can ever use their casino, even when they have made full refunds.

For anyone following this thread
at the day 29.02.2024 I still not received refund of this scam accusation.
I was put on list with 3 other users for additional checks by "external risk managment" if they will process my refund I will update this thread.

I am not trying to defend them as I strive to remain neutral, but that statement marked in bold is very wrong. It's near impossible for a casino to have no complaint. You can check my list, every huge casinos have complaints, both valid [made by real customer with real problem and proof] or the invalid ones [made by people who have different agenda, have bad experience with the casino, and the likes who tried to smear the casino with baseless accusations].

What set a good and trustworthy casino from the questionable ones are their response time and their ways to get to the bottom of each cases, not the clean sheet of no accusation.

We have to warn people that Betnomi is constantly scamming, the only way to do is by replying on these threads.
The fact that it was resvoled later is already a very bad sign, there should be no accusation in the first place!

The OP already applied for refund last December and probably he is already included on this batch of refunded user. He doesn’t update anymore this thread and he is not online in the forum since his last post on Betnomi thread for refund.

Let’s wait on his reply here once he becomes active again. The important thing is he applied for refund and he is aware that there’s a refund process which means he is still not totally got scammed depending on the result of the refund.

Another person scammed..

I think we should also consider a possibility that their customer support's response is to deescalate the situation. The screenshot is too short and didn't give a bigger picture of the situation at that time, but there is a possibility that copiouscoolant was there to fuel the fire, giving provocative chat while they didn't actually have a situation or issue at that time.

They are human beings as well. Sometimes they had to respond to more than ten users in a minute. They have some pre-written responses that they use when a global issue arises. For example, They have an issue with KYC verifications. If ten users ask similar questions, there is nothing wrong with answering them with exact text. You have to note that they are just customer support and don't decide what to do. They forward the information to the administration and suggest what they should do. Let's say users saying why didn't you guys write a notification that you have issues with KYC verifications? Well, Support doesn't have the power to do it. All they can do is suggest the admin panel to do it.

Moreover, sometimes Support can take time to respond because they might have connected with several users simultaneously. Sometimes customers behave rudely, and it's easy for a human to lose their temper. They are not Chat Bots who will respond politely all the time. If you talk with them well, they won't be rude.

What a rude response that was, especially to someone who needs to get their money out as soon as he can.
Honestly, I don't know how some of this support stuff are given such sensitive jobs minus proper personal communication skills. I know customers can be annoying sometimes, but it could have been handled in a better way.

I said this above that it will be a general problem from the back end and not peculiar to only Op. Ico has already messaged then and I believe they will respond. But then if it's a general issue, you have no option than to wait.


The summary tone of the chat from the support is disheartening. If the guy behind the screen knows the pain of wanting your money and you can't get, he wouldn't be threatening people with ban.

Another user from CG has the exact same problem:

https://casino.guru/betnomi-casino-player-s-account-has-been-frozen



The live chat is full of people who are complaining about withdrawals.
The problem is that Betnomi hasn't processed any withdrawals in the past 5 days. People started panicking, and now there's a backlog of withdrawals.

Probably an insolvency issue or an exit scam. Hopefully, I'm wrong.

Ouch

Yes, without notifications on the forum it is difficult to navigate.  

I will inform Betnomi about this case, as well as others before. Unfortunately, sometimes Betnomi don't respond too quickly (even to me).

May I ask OP to decide against it? I've been trying to reach betnomi's representative through PM, and I am notifying icopress right now by mentioning his username here [hopefully he use the notification bot] as he has previously helped intermediating cases against betnomi.

OP has made a scam accusation against betnomi. Creating "another topic" by writing on their ann will make it harder for people overseeing this case to keep track of the flow of information as they have to get back and forth between threads. If OP wanted to move the discussion to their ann thread, then lock this thread for the time being until a result has been reached and re-open it just to update with the final verdict. Otherwise, just wait here until their representative come with an answer, or --if OP deemed he has to-- wrote to notify them about the existance of this thread on their ANN, but refrain from engaging further discussion made by other users on that thread and invite anyone who interested to move to this thread.

If you upload your documents multiple times and every time they get rejected, then the service may disable this option for you to avoid any attempt to abuse it.
However, if the service rejects your documents and don't let you pass their kyc verification, they must explain why they did so and explain what you are supposed to do to fix the problem. Rejecting your documents just like that without no explanation is a shady behavior. Just my opinion, though!

@OP, at the end of your post, you have said that they gave you a nonsense reply
What I mean to say here is, if they've already replied to you, why didn't you post the screenshots of the chat/PM logs where you had a debate with them regarding your withdrawal?

I believe they also had a live chat on their website, did you try to connect with them directly?

This was exactly my thoughts as I read through your post. If Betnomi wants you to complete KYC, why disable the button leading to KYC? I thought it could be a general issue from the backend.
Meanwhile, having issues with KYC is somthing that isn't complicated, so support must have given you a tangible reply but you didn't include it here. I would like to see the screenshot of the chat between you and betnomi support.
However, I know the feelings when you are hindered from withdrawing when the deposit was seamless. But I'll advice you to calm as your account isn't locked, it could be the delay as attested by some forum members.
Have you tried writing on their Ann thread about this?

I understand correctly they're only locking your withdrawal and not your account? Can you perhaps add more evidences like your betting history and everything you can? It won't hurt either to take screenshots of everything just for a keep-safe, in case you got locked out from your account. Not that I am saying they'll do that.

Meanwhile, I'll PM betnomi to inform them about this issue.

Betnomi hasn't scammed you yet. The withdrawal delays are a common thing at Betnomi.com. I have faced the delays on 70% withdrawals of mine when I was playing there in 2020. They have been running their business in this way for years.

About the KYC, Betnomi has updated their KYC related terms a long time ago. You won't be able to find out any recent posts of Betnomi where they mentioned KYC isn't required. Just wait until they fixed the issues on their site, then see whether the KYC verification works or not. They will pay you if you haven't done anything wrong.

I checked Betnomis ETH hot wallet.  The last withdrawal went through 4 days 6 hrs ago, 26.5 USDT.

Betnomi already had problems back in May, for example @GekkeBelg had to wait 26 days to get his money.
https://bitcointalksearch.org/topic/--5279745

Hopefully, people will get their money back, but there are a lot of bad signs.

You are quoting an old post from 2020 for your defense. A lot of things can happen in three years, especially when it comes to terms of service for a crypto related service
Always refer to the actual terms of service of a casino and read them extensively before using it

Scrutinizing their current terms of service. This is what I saw in regard to KYC

I am glad you finally realized this, next time have it at the back of your mind when depositing money to a casino

I'm not trying to blame you in any way because we all know that casinos are shady in many ways.

But this has been mentioned here several times before. If you are using a casino that requires KYC verification, complete it before making your first deposit or playing at the casino in any way. This makes you seem legit in every possible way. A lot of people have experienced this issue before and I believe it will continue to happen as long as they are not following this method.

Keep in mind that casinos are always looking for a way to hold your money, no matter how little it is. So, don't give them any reason to do so.

Did they give you a time frame of when it would be resolved? May I also ask if you are playing from a restricted country at all or using a VPN?

It was my big mistake to trust betnomi.com before reading all their reviews here but after I saw their multiple scam attemps on this forum I decided to make this thread to warn others and try get my money back.

What happened:

I made 2 deposits of 0.03690btc each, that was 2x1000$ on 21th May, I wagered it mostly on e-sports bets (CS:GO) some day I won big some day I lost big but at the end my stats are 39 bets won 16 losts over 10 days of playing on their site. On 1st June I decided to withdraw my balance from their site as I saw that they limited my account to <0.1$ stakes so I requested withdrawal of 0.12586 BTC, and after that I got email that they noticed "suspicious activity" on my account. We all know that these types of scam sites notice only suspictious activity when it comes to withdraw your funds. I tried complete their KYC but everytime It got rejected.
I don't know what was the real reason of the rejection as their support seems not very helpfull at all, and could not provide simple concrete answers.
Next day after failed attempt to complete their intermidate verification they removed this option from my account, when I asked support why button does not redirect me anymore I was told that I should try start the verification via mobile phone, I've tried that but button still didn't redirect me for verification, I asked straight if they disabled it for me and support said that probably "have some restriction on my account" and their team is working on that.

They advertise as no-KYC crypto casino/sportsbook and forced me to complete their verification only to reject it and restrict my account from withdrawals.
Their Casino/Sportsbook is only targeted for profit and milk money from players, If you are sportsbettor and making profit on it, even not the biggest sums( in my case it was little above 1000$), they will limit you pretty quick and seize your money in worst case. I highly don't recommand playing there.

Scammers Profile Link:
https://bitcointalksearch.org/user/betnomi-2532772

Reference Link:
https://bitcointalksearch.org/topic/--5279745

Amount Scammed:
~3400$ = 0.12586 BTC (0,0738BTC DEPOSIT)

Payment Method: Bitcoins
Proof of Payment: https://i.imgur.com/piVbWIk.png    https://i.imgur.com/IYlR5Di.png     https://i.imgur.com/TnTJ1M5.png

PM/Chat Logs:
Additional Notes: Their Casino/Sportsbook is only targeted for profit and milk money from players, If you are sportsbettor and making profit on it, even not the biggest sums( in my case it was little above 1000$), they will limit you pretty quick and seize your money in worst case. I highly don't recommand playing there.

Update: in next day they said "It is global restriction we try to solve it as quickly as possible , we are very sorry to keep you wait but please be patient." as I saw many people on chat are also waiting days for their withdrawals, all these signs + their reports on this forum says it might be some kind of exit scam going on. so becarefull with this service!