In my case with Pineapple telegram Poker it worth to mention that the team stopped responding to the case some weeks ago, It would be better to provide a different note than "in progress".
Hi, thank you for the kind words.
Regarding casinos with questionable nature, I actually mark them with three exclamation points in red, [!!!], this instances can be bees on CoinPlay and Ole7. If you have a idea to caught reader's attention better, please feel free to share them, I am happy to consider it.
As for your case, yes, I have to agree that its status can be changed, as the OP of the casino last active was on 2nd April and doesn't seem to be interested to comment further, although the last point made by the accuser [namely you] was valid.
I usually sweep the accusation board and my list on the weekend [I planned to do this week's sweep tomorrow, if time allows me to] and ask for follow ups for cases in progress, pushing things back in motion, etc., and will usually mark a case as unresolved or inactive after several weeks of inactivity. Unresolved if the one stopped responding is the representative and inactive if the one stopped is the player.