BetVIP.com - BetVIPpoker.com - NEW LIVE SOCCER MATCH VIEWER! 100% Dep. Bonus! - page 21.

fox19891989

hero member

Activity: 840

Merit: 1000

Quote from: BetVIP on March 13, 2015, 02:45:32 AM

Quote from: fox19891989 on March 13, 2015, 02:28:13 AM

Quote from: BetVIP on March 13, 2015, 01:10:36 AM

Quote from: fox19891989 on March 13, 2015, 12:57:24 AM

Quote from: BetVIP on March 13, 2015, 12:42:31 AM

Hi all,

We are investigating why there was no pay out if the user won the free-roll. All other free rolls have had winners and all were paid out!

Regards
BetVIP

Have you investigated my problem?

I couldn't install your PC windows client, do you remember that?

unable to execute file:shellexecuteEx failed: code -2147221164

Or you can check the screenshot:

Hi Fox,

You need to ensure that the app downloads completely. For windows the download size is 23.6 mb. If downloaded completely you should have no issues.

Regards
BetVIP

It's the correct one, indeed, and I tried my 2 laptops. Both failed on installation. Cry

Hi Fox,

Sorry about this, we have not had anyone else have the problem. I will submit the question to our development team and see what we can do about it asap!

Regards
BetVIP

Thanks, there is error code, they can find out. Actually I found your giveaway thread very early, since I couldn't install it, I couldn't grab 0.01btc giveaway and freeroll, what a pity. Cry

BetVIP

sr. member

Activity: 462

Merit: 250

Quote from: fox19891989 on March 13, 2015, 02:28:13 AM

Quote from: BetVIP on March 13, 2015, 01:10:36 AM

Quote from: fox19891989 on March 13, 2015, 12:57:24 AM

Quote from: BetVIP on March 13, 2015, 12:42:31 AM

Hi all,

We are investigating why there was no pay out if the user won the free-roll. All other free rolls have had winners and all were paid out!

Regards
BetVIP

Have you investigated my problem?

I couldn't install your PC windows client, do you remember that?

unable to execute file:shellexecuteEx failed: code -2147221164

Or you can check the screenshot:

Hi Fox,

You need to ensure that the app downloads completely. For windows the download size is 23.6 mb. If downloaded completely you should have no issues.

Regards
BetVIP

It's the correct one, indeed, and I tried my 2 laptops. Both failed on installation. Cry

Hi Fox,

Sorry about this, we have not had anyone else have the problem. I will submit the question to our development team and see what we can do about it asap!

Regards
BetVIP

fox19891989

hero member

Activity: 840

Merit: 1000

Quote from: BetVIP on March 13, 2015, 01:10:36 AM

Quote from: fox19891989 on March 13, 2015, 12:57:24 AM

Quote from: BetVIP on March 13, 2015, 12:42:31 AM

Hi all,

We are investigating why there was no pay out if the user won the free-roll. All other free rolls have had winners and all were paid out!

Regards
BetVIP

Have you investigated my problem?

I couldn't install your PC windows client, do you remember that?

unable to execute file:shellexecuteEx failed: code -2147221164

Or you can check the screenshot:

Hi Fox,

You need to ensure that the app downloads completely. For windows the download size is 23.6 mb. If downloaded completely you should have no issues.

Regards
BetVIP

It's the correct one, indeed, and I tried my 2 laptops. Both failed on installation. Cry

BetVIP

sr. member

Activity: 462

Merit: 250

Quote from: Contraolin on March 12, 2015, 02:40:59 PM

My account is [email protected]

Hi Contraolin,

I have submitted your account details and the errors you described to our development team. I will keep you updated with the answers they come back with.

Regards
Jessica

BetVIP

sr. member

Activity: 462

Merit: 250

Quote from: jk29 on March 13, 2015, 01:07:30 AM

Quote from: BetVIP on March 13, 2015, 12:46:19 AM

Quote from: jk29 on March 12, 2015, 07:16:33 PM

South Africa v United Arab Emirates cricket match finished yesterday and 15 hour crossed still my 4 winning bets are unsettled. i am waiting for email reply.

Hi jk29,

Please send me you username and I will see what is happening here?

Regards
BetVIP

user name

jayakanthan gopal

unsettled bet ids

BVIP0120970

BVIP0120969

BVIP0120968

BVIP0120967

Please solve this ASAP.

Hi JK,

I have sent the request to the trading team to resolve this asap. Sorry for the delay, I will revert back to you as soon as I get an answer today!

Regards
BetVIP

BetVIP

sr. member

Activity: 462

Merit: 250

Quote from: fox19891989 on March 13, 2015, 12:57:24 AM

Quote from: BetVIP on March 13, 2015, 12:42:31 AM

Hi all,

We are investigating why there was no pay out if the user won the free-roll. All other free rolls have had winners and all were paid out!

Regards
BetVIP

Have you investigated my problem?

I couldn't install your PC windows client, do you remember that?

unable to execute file:shellexecuteEx failed: code -2147221164

Or you can check the screenshot:

Hi Fox,

You need to ensure that the app downloads completely. For windows the download size is 23.6 mb. If downloaded completely you should have no issues.

Regards
BetVIP

jk29

newbie

Activity: 49

Merit: 0

Quote from: BetVIP on March 13, 2015, 12:46:19 AM

Quote from: jk29 on March 12, 2015, 07:16:33 PM

South Africa v United Arab Emirates cricket match finished yesterday and 15 hour crossed still my 4 winning bets are unsettled. i am waiting for email reply.

Hi jk29,

Please send me you username and I will see what is happening here?

Regards
BetVIP

fox19891989

hero member

Activity: 840

Merit: 1000

Quote from: BetVIP on March 13, 2015, 12:42:31 AM

Hi all,

We are investigating why there was no pay out if the user won the free-roll. All other free rolls have had winners and all were paid out!

Regards
BetVIP

Have you investigated my problem?

I couldn't install your PC windows client, do you remember that?

unable to execute file:shellexecuteEx failed: code -2147221164

Or you can check the screenshot:

BetVIP

sr. member

Activity: 462

Merit: 250

Quote from: jk29 on March 12, 2015, 07:16:33 PM

South Africa v United Arab Emirates cricket match finished yesterday and 15 hour crossed still my 4 winning bets are unsettled. i am waiting for email reply.

Hi jk29,

Please send me you username and I will see what is happening here?

Regards
BetVIP

BetVIP

sr. member

Activity: 462

Merit: 250

Hi all,

We are investigating why there was no pay out if the user won the free-roll. All other free rolls have had winners and all were paid out!

Regards
BetVIP

arallmuus

legendary

Activity: 2562

Merit: 1414

Quote from: BetVIP on March 12, 2015, 02:24:37 PM

Hi Arallmuss,

There is a 100 mBTC prize for all free rolls. We will look into this and attend to it asap!

You only have one star because it is a new site and players have only been registered for a short time. The more you play with us the higher your rating will become!

Regards
BetVIP

it seems like you havent fix this yet and this user claimed that he got nothing although he won the freerolls torunament

Quote from: kralkral on March 12, 2015, 09:36:08 PM

yeah prize pool is 0 though i play still.

edit: i'll probably win this tourney. i eliminated every user(3 of 4 are connected user not sitout), now we are with 5 user. 4 of them are sit out. i'll win but prize pool still zero. so i am a bit confused...

edit 2: ok. i've won this tourney with 0 prize pool. it was really disappointing for me Sad

please check it ASAP, it is bad for your credibility

jk29

newbie

Activity: 49

Merit: 0

South Africa v United Arab Emirates cricket match finished yesterday and 15 hour crossed still my 4 winning bets are unsettled. i am waiting for email reply.

Contraolin

newbie

Activity: 4

Merit: 0

My account is [email protected]

BetVIP

sr. member

Activity: 462

Merit: 250

Quote from: Contraolin on March 12, 2015, 02:24:23 PM

Hi there I have a big problem. I tried to contact by support ticket but I didn't get any response. Only reason I love your site is live betting. But for almost 3 weeks I am unable to betöto live matches. I am unable to see any matches on live screen. Sometimes they appear,then disappears. This happens from phone,iPad and PC. I hope you guys solve this and respond. Thanks

Hi Contraolin,

Sorry that you are experiencing an error with live betting. We have tested this and seen no errors. Please could you send me your username and we will investigate on your account further?

Regards
BetVIP

BetVIP

sr. member

Activity: 462

Merit: 250

Hi Arallmuss,

There is a 100 mBTC prize for all free rolls. We will look into this and attend to it asap!

You only have one star because it is a new site and players have only been registered for a short time. The more you play with us the higher your rating will become!

Regards
BetVIP

Contraolin

newbie

Activity: 4

Merit: 0

Hi there I have a big problem. I tried to contact by support ticket but I didn't get any response. Only reason I love your site is live betting. But for almost 3 weeks I am unable to betöto live matches. I am unable to see any matches on live screen. Sometimes they appear,then disappears. This happens from phone,iPad and PC. I hope you guys solve this and respond. Thanks

arallmuus

legendary

Activity: 2562

Merit: 1414

Hi betvip, there is a slight error for daily freeroll #6, there is no prize pool for daily freerolls#6, shouldnt it be 100 mbtc or does it have no prize?
and also what does the star under my avatar means? i got 1 star out of 5 stars

sonnybtc

newbie

Activity: 28

Merit: 0

you have to fix all of your bugs service, i've read this all and get negative response to your website.
im being afraid to play here Cry

BetVIP

sr. member

Activity: 462

Merit: 250

Quote from: shulio on March 12, 2015, 10:18:43 AM

Quote from: BetVIP on March 12, 2015, 10:07:35 AM

Hi shulio,

It is common practice for sites to manually verify withdrawals to mitigate the risk of fraudulent activity! I can`t tell you how many times we have caught people trying to withdraw large amounts from games that were proved to be fixed!

We have never not paid a client. The maximum time someone has waited for the withdrawal to be verified is 24 hours. Unfortunately due to the nature of the Bitcoin industry, there are many people who try to defraud betting businesses Sad

Regards
BetVIP

the not instant withdrawal is a pretty shady activity that trigger a red flag for high roller, because high roller never will play in a site that doesnt allow instant withdrawal, instead of holding withdrawal, you should put in effort to fix your game which you believe can be compromised

Hi Shulio,

It is impossible for us to know before hand if a game has been rigged or not. We offer a massive range of sports and some of these sports in the lower leagues are prone to being rigged.

Having said this, we are building intelligent software that can recognize betting patterns for events that are rigged. We will be launching this later in the year. Please bear in mind we have only been trading for 1 year, and in that time we have become one of the most prominent Bitcoin sportsbooks around!

Regards
BetVIP

shulio

legendary

Activity: 1540

Merit: 1016

Quote from: BetVIP on March 12, 2015, 10:07:35 AM

Hi shulio,

It is common practice for sites to manually verify withdrawals to mitigate the risk of fraudulent activity! I can`t tell you how many times we have caught people trying to withdraw large amounts from games that were proved to be fixed!

We have never not paid a client. The maximum time someone has waited for the withdrawal to be verified is 24 hours. Unfortunately due to the nature of the Bitcoin industry, there are many people who try to defraud betting businesses Sad

Regards
BetVIP

the not instant withdrawal is a pretty shady activity that trigger a red flag for high roller, because high roller never will play in a site that doesnt allow instant withdrawal, instead of holding withdrawal, you should put in effor to fix your game which you believe can be compromised

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