About two weeks ago, I tried withdrawing coins and was given a bogus transaction ID. That is to say the tx ID never showed up in the blockchain and I never received my coins to my wallet.
So I opened a support ticket. At the time their system said it was a 12 day wait. 12 days? They just said they hired new people. And why are they allowing new registrations if they can't keep up with support? Well, fine, I'll wait 12 days.
Well it's now been 16 days and no response from support. And now their system says it's a 20 day wait. So when 20 days is up, will the system say 30 days? And when that is up will it change to 60 days? Will I EVER get a response from support?
Not likely.
So I am sure people wonder "Did you double check your wallet address?"
Yes, I even received an email confirmation with the wallet address in it, no typos and no problems.
I am banned from the trollbox for speaking out about this. I was told by a moderator that I need to use their support system. The 20 day wait support system, you mean??
They are trying to silence me. I am now taking to social media. Please people, do NOT use this exchange, you will have your coins stolen by them!
And apparently I am not the only one. Today I see an article saying people cannot withdraw funds:
https://www.stuff.co.nz/business/101084089/cryptopia-traders-report-problems-withdrawing-fundsPlus, Cryptopia is having trouble with the banks:
http://coindispatch.com/2018/02/01/cryptopia-exchange-halts-withdrawals-as-new-zealand-bank-closes-account/I would not be surprised if the government starts to crack down on the exchange soon due to people not being able to get their money back.
Cryptopia is turning out to be a FRAUD.
If you are thinking about using Cryptopia, DON'T. You are running the risk of losing your coins forever.
Beware.