No need to use simple words with Bter. They have a number of people that speak good English. Best way to contact them is by QQ.
I've deposited and withdrawn millions of DOGE with them without problems. I'm not sure what your issue is but they handle a lot of volume and are quite popular, so I would not worry that they are a scam.
The thing with contacting Chinese companies regarding support is that you must be LOUD and PERSISTANT. It's just the culture. If you send a kind message and wait a week or two for a response they may think that you don't really care that much. (Just from my own experience living in China and doing business with Chinese)
You may say that you want to deposit more BTC but your last DOGE deposit didn't go through and they need to check it out immediately.
Keep us updated.
Topic: Beware of BTER.Com. Possible Scam? Assistance needed! (Read 2172 times)
My suggestion is that you write an email explaining your problem with simple words. Then use google translate to translate it to simplified chinese. Paste the translation below the email and send it. Then wait for 2-4 days. Hopefully you will get your coins back soon.
Are you kidding me? I huess you have no idea how translations work and that Google translate can even deliver the opposite message
Thats why you have to use simple words. Also include the english version. I had negative balance once and that method worked. Never receive a response but it was solved after three days
My suggestion is that you write an email explaining your problem with simple words. Then use google translate to translate it to simplified chinese. Paste the translation below the email and send it. Then wait for 2-4 days. Hopefully you will get your coins back soon.
Are you kidding me? I huess you have no idea how translations work and that Google translate can even deliver the opposite message
I've deposited doge and withdraw btc from them today. I've used bter for about a month and only have problems once.
My suggestion is that you write an email explaining your problem with simple words. Then use google translate to translate it to simplified chinese. Paste the translation below the email and send it. Then wait for 2-4 days. Hopefully you will get your coins back soon.
Or you can contact them with QQ, but I've never done that.
I always mine and set low auto-payouts, I sell the coins several times a day. After 2 or 3 days I withdraw to my offline wallet. I personally don't like having too much at stake in exchanges.
My suggestion is that you write an email explaining your problem with simple words. Then use google translate to translate it to simplified chinese. Paste the translation below the email and send it. Then wait for 2-4 days. Hopefully you will get your coins back soon.
Or you can contact them with QQ, but I've never done that.
I always mine and set low auto-payouts, I sell the coins several times a day. After 2 or 3 days I withdraw to my offline wallet. I personally don't like having too much at stake in exchanges.
I recently sent 25000 Doge coins to bter.com
Its been a few days and nothing has showed in my account.
I guess I should have done my research before sending it.
I sent a test of 1000 and it came through flawlessly but the other never showed.
I know 25000 isnt alot value wise, but I was proud of having that much, and it was all I had.
Any help would be appreciated.
doge address: DQwajC8NPrLd9G6JcaXqEY61ewM8m33UZY
Its been a few days and nothing has showed in my account.
I guess I should have done my research before sending it.
I sent a test of 1000 and it came through flawlessly but the other never showed.
I know 25000 isnt alot value wise, but I was proud of having that much, and it was all I had.
Any help would be appreciated.
doge address: DQwajC8NPrLd9G6JcaXqEY61ewM8m33UZY
At least I'm not the only one with problems. I've been trying to withdraw around 50,000 DOGE for a month. I got an email today from them finally and they want all kinds of personal info and photo ID to reset fund password which I've been trying to do for a month 
NFW 
I guess I'll write the DOGE off and lesson learned.
NFW I guess I'll write the DOGE off and lesson learned.
Bter has minimum deposit amounts that are not stated on there website (as well as minimum withdraws of .01BTC). I created an account and sent 4 MMC to see if their website was legit. A day or so went by and the transaction never showed up in my account. I emailed them and to their credit they got back to me pretty fast informing me of the minimum deposit of 5 MMC. With that said, 740k Doge is well above their minimum and should be in your account. Perhaps try emailing admin and support, I don't think the site is a scam. I hope you get your coins back
Quote
Better exchange rate at BTER sometimes. I personally like to switch back and forth when the prices rise and fall.
this is what i was doing but first time with Bter.com....
I have transferred 740000 DOGEcoins to bter. It is over 3 days now. Funds are not credited in my account. Sent many support mails. No reply.
QQ Chat support sucks big time. They ignore after asking How may I help you!!! Looks like a BIG scam to me. Assistance needed on this issue on how to get my deposit back?
Date: 26-12-2013 05:42
To: DSkYU83KuQjAt2JtLC1kSqXSXYV7f6Q3yr
Debit: -740000.00 DOGE
Net amount: -740000.00 DOGE
Transaction ID: 352fe27693d287ae58d3c4371f54cd2352319644eb3da5765ea2372eccf06b17
They just don't care to reply support mails. Never ever use BTER for trading!
BTC-e, Vircurex and coins-e are much better.
QQ Chat support sucks big time. They ignore after asking How may I help you!!! Looks like a BIG scam to me. Assistance needed on this issue on how to get my deposit back?
Date: 26-12-2013 05:42
To: DSkYU83KuQjAt2JtLC1kSqXSXYV7f6Q3yr
Debit: -740000.00 DOGE
Net amount: -740000.00 DOGE
Transaction ID: 352fe27693d287ae58d3c4371f54cd2352319644eb3da5765ea2372eccf06b17
They just don't care to reply support mails. Never ever use BTER for trading!
BTC-e, Vircurex and coins-e are much better.
If you had no problems with Vircurex or other exchanges, then why did you even bother with BTER in the first place?
Better exchange rate at BTER sometimes. I personally like to switch back and forth when the prices rise and fall.
I have transferred 740000 DOGEcoins to bter. It is over 3 days now. Funds are not credited in my account. Sent many support mails. No reply.
QQ Chat support sucks big time. They ignore after asking How may I help you!!! Looks like a BIG scam to me. Assistance needed on this issue on how to get my deposit back?
Date: 26-12-2013 05:42
To: DSkYU83KuQjAt2JtLC1kSqXSXYV7f6Q3yr
Debit: -740000.00 DOGE
Net amount: -740000.00 DOGE
Transaction ID: 352fe27693d287ae58d3c4371f54cd2352319644eb3da5765ea2372eccf06b17
They just don't care to reply support mails. Never ever use BTER for trading!
BTC-e, Vircurex and coins-e are much better.
QQ Chat support sucks big time. They ignore after asking How may I help you!!! Looks like a BIG scam to me. Assistance needed on this issue on how to get my deposit back?
Date: 26-12-2013 05:42
To: DSkYU83KuQjAt2JtLC1kSqXSXYV7f6Q3yr
Debit: -740000.00 DOGE
Net amount: -740000.00 DOGE
Transaction ID: 352fe27693d287ae58d3c4371f54cd2352319644eb3da5765ea2372eccf06b17
They just don't care to reply support mails. Never ever use BTER for trading!
BTC-e, Vircurex and coins-e are much better.
If you had no problems with Vircurex or other exchanges, then why did you even bother with BTER in the first place?
-MarkM- do you know what script they use ?
thx you
thx you
They might be where everyone buys the script from?
If not I guess one of the other exchanges that uses it is the seller of it thus maybe also its developer(s).
-MarkM-
-MarkM- do you know what script they use ?
thx you
thx you
I have transferred 740000 DOGEcoins to bter. It is over 3 days now. Funds are not credited in my account. Sent many support mails. No reply.
QQ Chat support sucks big time. They ignore after asking How may I help you!!! Looks like a BIG scam to me. Assistance needed on this issue on how to get my deposit back?
Date: 26-12-2013 05:42
To: DSkYU83KuQjAt2JtLC1kSqXSXYV7f6Q3yr
Debit: -740000.00 DOGE
Net amount: -740000.00 DOGE
Transaction ID: 352fe27693d287ae58d3c4371f54cd2352319644eb3da5765ea2372eccf06b17
They just don't care to reply support mails. Never ever use BTER for trading!
BTC-e, Vircurex and coins-e are much better.
QQ Chat support sucks big time. They ignore after asking How may I help you!!! Looks like a BIG scam to me. Assistance needed on this issue on how to get my deposit back?
Date: 26-12-2013 05:42
To: DSkYU83KuQjAt2JtLC1kSqXSXYV7f6Q3yr
Debit: -740000.00 DOGE
Net amount: -740000.00 DOGE
Transaction ID: 352fe27693d287ae58d3c4371f54cd2352319644eb3da5765ea2372eccf06b17
They just don't care to reply support mails. Never ever use BTER for trading!
BTC-e, Vircurex and coins-e are much better.
Are you serious?
They stole 12k PXCs from me, besides a lot of others coins.
BTER won't let me withdraw bitcoins nor will it let me cancel any sell orders.
(The active orders list only shows buy orders, and only a few of my buy orders even so most of my buy orders also cannot be cancelled.)
Basically the script they use to run it is broken, which also means various other exchanges, which use the same script, are probably also broken.
-MarkM-
(The active orders list only shows buy orders, and only a few of my buy orders even so most of my buy orders also cannot be cancelled.)
Basically the script they use to run it is broken, which also means various other exchanges, which use the same script, are probably also broken.
-MarkM-
Bter is run by Chinese mob....
this is ok as long as we can be sure they just want to make legitimate money from trading crypto or moving money out of China.
but this behavior makes it likely that they might be preparing for a scam and bag all coins and leave.
there is really no reason not to use coinex/cryptsy
this is ok as long as we can be sure they just want to make legitimate money from trading crypto or moving money out of China.
but this behavior makes it likely that they might be preparing for a scam and bag all coins and leave.
there is really no reason not to use coinex/cryptsy
can someone post the way to talk with them with the QQ chat please?
i got same problem...
what i dont understand is a company like this wich make a lot of money for each trade still have bugs....i dont know how long they are on the market but its does not sound good
look like they have DEV experience since they implement many coin & the script look good
the sync button only go to "deposit" wich is nothing related
i dont think they got hacked or if they would be hacked it wouldnt last long (fiew hours max)
i dont beleive into dns poisoning attack or anything related
look like they do on purpose.....
stay away from these sucker....
i got same problem...
what i dont understand is a company like this wich make a lot of money for each trade still have bugs....i dont know how long they are on the market but its does not sound good
look like they have DEV experience since they implement many coin & the script look good
the sync button only go to "deposit" wich is nothing related
i dont think they got hacked or if they would be hacked it wouldnt last long (fiew hours max)
i dont beleive into dns poisoning attack or anything related
look like they do on purpose.....
stay away from these sucker....
Oh I didn't know that but I see hundreds of confirmations already. but still I don't see my DOGE in my account. 4 days gone. No reply. nothing!
http://dogechain.info/tx/352fe27693d287ae58d3c4371f54cd2352319644eb3da5765ea2372eccf06b17
Next time, try to send it with a FEE.
I have transferred 740000 DOGEcoins to bter. It is over 3 days now. Funds are not credited in my account. Sent many support mails. No reply.
QQ Chat support sucks big time. They ignore after asking How may I help you!!! Looks like a BIG scam to me. Assistance needed on this issue on how to get my deposit back?
Date: 26-12-2013 05:42
To: DSkYU83KuQjAt2JtLC1kSqXSXYV7f6Q3yr
Debit: -740000.00 DOGE
Net amount: -740000.00 DOGE
Transaction ID: 352fe27693d287ae58d3c4371f54cd2352319644eb3da5765ea2372eccf06b17
They just don't care to reply support mails. Never ever use BTER for trading!
BTC-e, Vircurex and coins-e are much better.
QQ Chat support sucks big time. They ignore after asking How may I help you!!! Looks like a BIG scam to me. Assistance needed on this issue on how to get my deposit back?
Date: 26-12-2013 05:42
To: DSkYU83KuQjAt2JtLC1kSqXSXYV7f6Q3yr
Debit: -740000.00 DOGE
Net amount: -740000.00 DOGE
Transaction ID: 352fe27693d287ae58d3c4371f54cd2352319644eb3da5765ea2372eccf06b17
They just don't care to reply support mails. Never ever use BTER for trading!
BTC-e, Vircurex and coins-e are much better.
http://dogechain.info/tx/352fe27693d287ae58d3c4371f54cd2352319644eb3da5765ea2372eccf06b17Next time, try to send it with a FEE.
I have transferred 740000 DOGEcoins to bter. It is over 3 days now. Funds are not credited in my account. Sent many support mails. No reply.
QQ Chat support sucks big time. They ignore after asking How may I help you!!! Looks like a BIG scam to me. Assistance needed on this issue on how to get my deposit back?
Date: 26-12-2013 05:42
To: DSkYU83KuQjAt2JtLC1kSqXSXYV7f6Q3yr
Debit: -740000.00 DOGE
Net amount: -740000.00 DOGE
Transaction ID: 352fe27693d287ae58d3c4371f54cd2352319644eb3da5765ea2372eccf06b17
They just don't care to reply support mails. Never ever use BTER for trading!
BTC-e, Vircurex and coins-e are much better.
QQ Chat support sucks big time. They ignore after asking How may I help you!!! Looks like a BIG scam to me. Assistance needed on this issue on how to get my deposit back?
Date: 26-12-2013 05:42
To: DSkYU83KuQjAt2JtLC1kSqXSXYV7f6Q3yr
Debit: -740000.00 DOGE
Net amount: -740000.00 DOGE
Transaction ID: 352fe27693d287ae58d3c4371f54cd2352319644eb3da5765ea2372eccf06b17
They just don't care to reply support mails. Never ever use BTER for trading!
BTC-e, Vircurex and coins-e are much better.
http://dogechain.info/tx/352fe27693d287ae58d3c4371f54cd2352319644eb3da5765ea2372eccf06b17Next time, try to send it with a FEE.
G+
I have transferred 740000 DOGEcoins to bter. It is over 3 days now. Funds are not credited in my account. Sent many support mails. No reply.
QQ Chat support sucks big time. They ignore after asking How may I help you!!! Looks like a BIG scam to me. Assistance needed on this issue on how to get my deposit back?
Date: 26-12-2013 05:42
To: DSkYU83KuQjAt2JtLC1kSqXSXYV7f6Q3yr
Debit: -740000.00 DOGE
Net amount: -740000.00 DOGE
Transaction ID: 352fe27693d287ae58d3c4371f54cd2352319644eb3da5765ea2372eccf06b17
They just don't care to reply support mails. Never ever use BTER for trading!
BTC-e, Vircurex and coins-e are much better.
QQ Chat support sucks big time. They ignore after asking How may I help you!!! Looks like a BIG scam to me. Assistance needed on this issue on how to get my deposit back?
Date: 26-12-2013 05:42
To: DSkYU83KuQjAt2JtLC1kSqXSXYV7f6Q3yr
Debit: -740000.00 DOGE
Net amount: -740000.00 DOGE
Transaction ID: 352fe27693d287ae58d3c4371f54cd2352319644eb3da5765ea2372eccf06b17
They just don't care to reply support mails. Never ever use BTER for trading!
BTC-e, Vircurex and coins-e are much better.
http://dogechain.info/tx/352fe27693d287ae58d3c4371f54cd2352319644eb3da5765ea2372eccf06b17Next time, try to send it with a FEE.
i used bter for short time but didnt get a scam behaviour.
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