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Topic: BEWARE! POLONIEX DEPOSIT ETH PROBLEM (Read 3143 times)

newbie
Activity: 1
Merit: 0
June 14, 2018, 12:23:50 AM
#44
hello all
i discovered this thread unfortunately after i transferred my ether to polo
and as everyone else
on etherscan.io it said success but no funds appeared on the polo wallet
and o course after reading the comments i was afraid and even though it was just two hours past from my transaction i opened a ticket
i had opened some tickets in teh past with no response or with a  response after 2 months which was crazy
to my surprise i got an email after 2 hours  informing me that my funds were now available on my polo ether wallet
i checked and it was there
maybe im lucky? or things are moving forward for polo...not sure but thankfully funds are there

member
Activity: 350
Merit: 10
June 09, 2018, 06:35:13 PM
#43
After Circle group acquired this exchange months back , i saw no serious change in this exchange . This exchange is now almost forgotten by people and have no hype like Binance and Bittrex . till yet I can say only these exchanges are perfect overall in compare to all exchanges in market .
never Face any deposit or withdraw issue on these exchanges from exchange side , in case of BCN only there were isues , that too bcoz of BCN chain  .
newbie
Activity: 266
Merit: 0
June 09, 2018, 01:14:44 PM
#42
i have deposit ETH to poloniex 2 days a ago, but until now the deposit stil not in to my account poloniex balance

tx id : 0x9c9d439e7f76ea4d970520e44566100225e5921d5e6c99537e86feedd45dd22b
screenshoot i have send ETH GMT+7 : prnt.sc/fvnpgq
screenshoot the last deposit history on poloniex : prnt.sc/fvnq04
i have been sent ticket support to poloniex but no answer till now : prnt.sc/fvnqrm


i don't now what happen, Which obviously I am very aggrieved
like my friend, my friend also experienced something like you. my friend has lost 0.5 btc. he wanted to buy tokens at a low price, but what power if this has happened.
member
Activity: 154
Merit: 11
Transforming the Global Shipping Industry
June 07, 2018, 12:59:19 PM
#41
Yea, they always had problems.
But I never had a problem with their deposit. Only for withdrawing. Which is why I went to Binance for trading.
Everybody knows you can't find a better exchange than Binance, let's face it.
sr. member
Activity: 2632
Merit: 328
June 07, 2018, 12:57:31 PM
#40
Sent 0.65 ETH to Poloniex. It took 15 hours for them to put them to my balance.


I always send XRP since I discovered how fast and cheap its to send that way  Grin
newbie
Activity: 10
Merit: 0
June 06, 2018, 05:54:11 PM
#39
Sent 0.65 ETH to Poloniex. It took 15 hours for them to put them to my balance.
sr. member
Activity: 2632
Merit: 328
February 05, 2018, 04:04:12 PM
#38
Today, I've sent 0.53ETH from bitstamp to poloniex directly (I know it's a bad idea), it took 2 hours Smiley

So Poloniex support smart contracts and transfers from bitstamp work?
newbie
Activity: 12
Merit: 0
January 17, 2018, 04:14:10 AM
#37
7 hours after success ethereum tx but still waiting for deposit.
full member
Activity: 630
Merit: 100
January 04, 2018, 03:59:24 AM
#36
I dont know why you all got the problem.  But im have no issue at all using poloniex. Just the fees for bitcoin are a little expensive now that all i can see.  Other than that my eth just need 35 to confirm.didnt took half of hour to confirmed. Hope they will make the service more better. Im scared if something happen like this.
newbie
Activity: 11
Merit: 0
January 04, 2018, 03:02:45 AM
#35
Today, I've sent 0.53ETH from bitstamp to poloniex directly (I know it's a bad idea), it took 2 hours Smiley
legendary
Activity: 1694
Merit: 1003
January 04, 2018, 01:45:26 AM
#34
Sometimes your deposit got stuck because of eth network clogging, as of now a lot of transaction are in pending situation and it might take a long time before it confirms last deposit i made on poloniex it takes 48 hours before it shows up on my account balance.
newbie
Activity: 11
Merit: 0
January 04, 2018, 01:40:36 AM
#33
Please, when you receive your fund write another post.
I just wanted to know how long I had to wait but in this post, it looks like you've all been robbed. It's scary :s
jr. member
Activity: 33
Merit: 2
December 22, 2017, 02:34:04 PM
#32
Seriously wish I seen this thread before I sent 7.7 ETH into Polo an hour ago.

I been with these guys since the early days, I have no clue what happened to them but I will say this is very concerning, mine also did not show and I know from past experience they eventually fix issues but take months to look at a single ticket.

I don't even know what I was thinking when I sent the whole amount earlier, I left POLO at the beginning of the year due to trade issues due to the bad DDOS problems we had around Feb of this year. Seen the price pump on ETH and without thinking seen the hot spot was POLO at the moment so I decided to throw them some business, but kind of impossible to do when they lock up your funds from your account for weeks or possibly months from what I am reading out there about ETH deposits here.

I am connected a little in crypto, I actually run a crypto marketing firm so I am about to put it out there about this one and see what is really going on. Just makes no sence, if the explorer shows confirmations, you wallet address lines up correctly, they should credit on the fly automatically. Something is wrong with these issues persisting. They are going to put a black mark on crypto if they keep dealing with customers in this way. Or have serious legal issues with regulators and put another huge target on crypto that we all don't need.

Hope you guys get your funds, this is insane to do to people during the holidays, definitely regretting the idea of tossing some business their way today but I will learn from this one. They better though give me my funds, no way I will take that large amount of money laying down.
full member
Activity: 840
Merit: 117
December 17, 2017, 08:37:09 PM
#31
FYI
I sent 0.52 eth to Polo to see if I could trust them, results are in:-
1762 block confirmations
11 hours and 40 mins waiting for it to arrive
nothing showing in my Polo account.
Have been doing this for some years now and never really had these kinds of issues before with Polo, so just sharing my experience. If Polo doesn't sort this kind of thing out, then they will lose a lot of users, it's such a shame, they were so good at one point.


Its 1 day 2 hours and my deposit is not yet credited to my account filed a ticket and just by looking around it might take a week or months before they will reply or read the ticket


lol i should read this post early. they are processing ETH deposit manually. really slow
already send 0,55 eth to polo wallet Angry Angry
legendary
Activity: 1694
Merit: 1003
December 14, 2017, 01:57:59 AM
#30
FYI
I sent 0.52 eth to Polo to see if I could trust them, results are in:-
1762 block confirmations
11 hours and 40 mins waiting for it to arrive
nothing showing in my Polo account.
Have been doing this for some years now and never really had these kinds of issues before with Polo, so just sharing my experience. If Polo doesn't sort this kind of thing out, then they will lose a lot of users, it's such a shame, they were so good at one point.


Its 1 day 2 hours and my deposit is not yet credited to my account filed a ticket and just by looking around it might take a week or months before they will reply or read the ticket
full member
Activity: 160
Merit: 100
September 12, 2017, 02:37:06 AM
#29
FYI
I sent 0.52 eth to Polo to see if I could trust them, results are in:-
1762 block confirmations
11 hours and 40 mins waiting for it to arrive
nothing showing in my Polo account.
Have been doing this for some years now and never really had these kinds of issues before with Polo, so just sharing my experience. If Polo doesn't sort this kind of thing out, then they will lose a lot of users, it's such a shame, they were so good at one point.
newbie
Activity: 4
Merit: 0
August 27, 2017, 10:55:20 PM
#28
I think that problems began after 01/08/2017.
Here is confirmed payments from nanopool to polo that not on my account:
92   2017-08-24 02:52:34   0.200245542748 ETH   
Confirmed
91   2017-08-19 17:18:10   0.200976635776 ETH   
Confirmed
90   2017-08-16 00:55:29   0.201503530506 ETH   
Confirmed
89   2017-08-12 10:06:50   0.201553036885 ETH   
Confirmed
88   2017-08-08 17:33:15   0.200531100406 ETH   
Confirmed
87   2017-08-05 04:14:11   0.202107867764 ETH   
Confirmed

Here is info for the last one:
Transaction Information
Tools & UtilitiesToggle Dropdown
TxHash:0x75360380205a358df9e54c88e8627f21f1838750b73e17d74e30e6fdb4f6ed2cBlock Height:4195742 (15843 block confirmations)TimeStamp:4 days 7 hrs ago (Aug-23-2017 08:52:34 PM +UTC)From:0x52bc44d5378309ee2abf1539bf71de1b7d7be3b5 (Nanopool)To:0xaae0ac38c57990e6ebb6f1cf6564694994f9e089 Value: 0.200245542748478016 Ether ($69.28) Gas Limit: 50000 Gas Used By Txn: 21000 Gas Price: 0.000000004 Ether (4 Gwei) Actual Tx Cost/Fee: 0.000084 Ether ($0.03) Cumulative Gas Used: 168000 Nonce: 2857381
sr. member
Activity: 1050
Merit: 252
August 27, 2017, 11:07:03 AM
#27
its been quite annoying seeing this continuous concerned about polo though they continue to be working but I'm sure they also losing some traders
since the problem starts I'm still using polo though I already place much bigger stake inside trex keeping good numbers of my alts inside that exchange.
legendary
Activity: 1358
Merit: 1000
August 27, 2017, 10:27:20 AM
#26
Sometimes I had also problems. For example had about 10 confirmation on bitcoin but in poloniex was zero balance. And only after long time past, I at last received it.
And they didnt answer on tickets. As we all know!!!
So now I prefer bittrex.
full member
Activity: 702
Merit: 105
t.me/CryptoPortfel > JOIN
August 27, 2017, 10:15:27 AM
#25
My money is still not credited, what should we do?

How long has it been for you, and what amount of ETH are you dealing with?

14h passed, 10+ ETH ~ 3300$ ~
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