Beware!! Wirex/E-coin Worst bitcoin card ever! Bitcoin missing since may 24!!!!!

akym

newbie

Activity: 53

Merit: 0

Quote from: akym on June 13, 2017, 06:31:58 AM

still no news from this scaming company.

I dont know what are the rules agaisnt scamming on this forum, but it is very obvious that they scammed me and do not even care to answer me on the forum neither on the website.

I dont know if you guys ban scammer from forum, close thread from scammer or just let them run their scamming business without problem, anyway it is i think now after 2 week action should be done

akym

newbie

Activity: 53

Merit: 0

still no news from this scaming company.

zapphirecoins

member

Activity: 95

Merit: 10

Your gateway to pay a digital advertising on earth

This is very seriously problem, beware... please don't put a lot of balance to any virtual debitcard or something, just be wise of your money. Cool

onnz423

hero member

Activity: 840

Merit: 508

Make winning bets on sports with Sportsbet.io!

Quote from: Termin4tor on June 11, 2017, 06:07:16 PM

Quote from: akym on June 11, 2017, 09:02:09 AM

Quote from: onnz423 on June 10, 2017, 09:45:08 PM

Wirex has slow support, horrible system which is often down or not workong. Balances disappearing which do not show up before waiting for answer from support. Wirex is a joke, stay away from them and move into more legimate service. Wirex/e-coin has evee been like this and will always be. I have not heard that they have stole money but getting them out is challenging.

I do not understand I am the only one that left them negative trust on this forum if as i hear you say it is a common thing that they are doing that...

I've used their card multiple times and I was a very happy customer, but now I stopped using them completely. Not because of any issue like this but the fact that they literally eat your money. WTF is with that huge fee when you load your card? Recently I tried to deposit 40$ into the card, but it shows you will only receive 33$ after confirming. A 7$ fee? For what? Don't tell its some blockchain transaction fee because that's bullshit. On top of all this, the scam accusations it has received in the community has made me to move on to some other service.

Yeah i totally agree, i was happy until the ridicolous fees too. And also i would think that they have some kind of control over the fees, so it should not cost that much at all. But to be honest with you, im not even missing their service, im so much more happy with bitwala because i have not had a single problem. Also bitwala charges only 1€ transaction fee on too of that, and their loading fee is around 0.5% which is quite alot less than wirex's 20% that they charge Cheesy

Termin4tor

sr. member

Activity: 404

Merit: 251

Quote from: akym on June 11, 2017, 09:02:09 AM

Quote from: onnz423 on June 10, 2017, 09:45:08 PM

Wirex has slow support, horrible system which is often down or not workong. Balances disappearing which do not show up before waiting for answer from support. Wirex is a joke, stay away from them and move into more legimate service. Wirex/e-coin has evee been like this and will always be. I have not heard that they have stole money but getting them out is challenging.

I do not understand I am the only one that left them negative trust on this forum if as i hear you say it is a common thing that they are doing that...

I've used their card multiple times and I was a very happy customer, but now I stopped using them completely. Not because of any issue like this but the fact that they literally eat your money. WTF is with that huge fee when you load your card? Recently I tried to deposit 40$ into the card, but it shows you will only receive 33$ after confirming. A 7$ fee? For what? Don't tell its some blockchain transaction fee because that's bullshit. On top of all this, the scam accusations it has received in the community has made me to move on to some other service.

DaMut

sr. member

Activity: 1274

Merit: 263

Quote from: akym on June 11, 2017, 09:02:09 AM

Quote from: onnz423 on June 10, 2017, 09:45:08 PM

Wirex has slow support, horrible system which is often down or not workong. Balances disappearing which do not show up before waiting for answer from support. Wirex is a joke, stay away from them and move into more legimate service. Wirex/e-coin has evee been like this and will always be. I have not heard that they have stole money but getting them out is challenging.

I do not understand I am the only one that left them negative trust on this forum if as i hear you say it is a common thing that they are doing that...

It's not noone left them negative trust,but a lot of problems happened and not much people used it.
Their response's very very slow, a lot of people gave them negative trust back then when it's opened and
Of course they wont use it anymore,that's why you cant see it anyone complain about it,
Okey just one more thing " Move On ".
You'll never get it back

akym

newbie

Activity: 53

Merit: 0

Quote from: onnz423 on June 10, 2017, 09:45:08 PM

Wirex has slow support, horrible system which is often down or not workong. Balances disappearing which do not show up before waiting for answer from support. Wirex is a joke, stay away from them and move into more legimate service. Wirex/e-coin has evee been like this and will always be. I have not heard that they have stole money but getting them out is challenging.

I do not understand I am the only one that left them negative trust on this forum if as i hear you say it is a common thing that they are doing that...

onnz423

hero member

Activity: 840

Merit: 508

Make winning bets on sports with Sportsbet.io!

Wirex has slow support, horrible system which is often down or not workong. Balances disappearing which do not show up before waiting for answer from support. Wirex is a joke, stay away from them and move into more legimate service. Wirex/e-coin has evee been like this and will always be. I have not heard that they have stole money but getting them out is challenging.

akym

newbie

Activity: 53

Merit: 0

Quote from: Kyraishi on June 10, 2017, 05:36:05 PM

Uh, this is really odd. If a bitcoin transfer was failed(it shouldn't have failed in the first place because you did confirm the bitcoin payment, so it was clear to send) then they should at least refund your account with the approtpriate amount of bitcoin to compensate for the failed transaction.

The options you have now:

-keep trying to reach them via customer support
-send them a Facebook message on messenger
-Reflect your situation on their ANN thread here https://bitcointalksearch.org/topic/wirex-bitcoin-debit-card-buy-bitcoin-mobile-banking-send-money-1392468 and try to get a DT member involved. PM them about the situation as well.

Hope you get your money back.

Thanks, i posted on their thread as long as left those unprofesional company a negative feedback. I think i have done more then enough to get attention from support of wirex.

akym

newbie

Activity: 53

Merit: 0

Quote from: Kyraishi on June 10, 2017, 05:36:05 PM

Uh, this is really odd. If a bitcoin transfer was failed(it shouldn't have failed in the first place because you did confirm the bitcoin payment, so it was clear to send) then they should at least refund your account with the approtpriate amount of bitcoin to compensate for the failed transaction.

The options you have now:

-keep trying to reach them via customer support
-send them a Facebook message on messenger
-Reflect your situation on their ANN thread here https://bitcointalksearch.org/topic/wirex-bitcoin-debit-card-buy-bitcoin-mobile-banking-send-money-1392468 and try to get a DT member involved. PM them about the situation as well.

Hope you get your money back.

I am sure i will eventually get my money back. I however made this scam accusation because in the bitcoin world, 2 weeks is way too long.

One time bitcoin are 1500$ one time goes to 2500$... 2 weeks can mean alot... it was small amount, lucky me, but, I made this thread so that people know what kind of bad company they are.

I do not use facebook, they dont have custumer support.

I will post my thread into their thread and see what happen.

But any way my situation go, it is not acceptable that a bitcoin related company are holding bitcoin that are not theirs for so long period of time.

Kyraishi

hero member

Activity: 952

Merit: 513

Uh, this is really odd. If a bitcoin transfer was failed(it shouldn't have failed in the first place because you did confirm the bitcoin payment, so it was clear to send) then they should at least refund your account with the approtpriate amount of bitcoin to compensate for the failed transaction.

The options you have now:

-keep trying to reach them via customer support
-send them a Facebook message on messenger
-Reflect your situation on their ANN thread here https://bitcointalksearch.org/topic/wirex-bitcoin-debit-card-buy-bitcoin-mobile-banking-send-money-1392468 and try to get a DT member involved. PM them about the situation as well.

Hope you get your money back.

akym

newbie

Activity: 53

Merit: 0

Quote from: Kyraishi on June 10, 2017, 04:52:51 PM

@OP if I got this right basically you tried to do some exchanges from bitcoin to fiat via this wirex service but the transaction didn't go through. At first you still had the balance but a while after you did this you log back in and see that all your balance is gone, is that close to the actual situation or am I way off?

Quote from: akym on June 10, 2017, 11:27:28 AM

What happened:: On may 24 my transaction failed!! I waited a few days and then when i logged back to use my bitcoin i see it was missing.

Scammers Profile Link: N/A wirex/e-coin

Reference Link: N/A
Amount Scammed: small amount(0.04 BTC)
Payment Method: bitcoin
Proof of Payment: N/A
PM/Chat Logs: N/A
Additional Notes:
On may 24 my transaction failed!! I waited a few days and then when i logged back to use my bitcoin i see it was missing.

On may 30 I decided to make a ticket about ''failed transaction'' bitcoin went missing.

We are june 6th and i still not have any reply to my ticket, still not have any bitcoin.

It is the 3rd time this has happen to me, the last time e-coin admin speeded up thing for me..

What kind of company is this that you need to write a thread on a bitcointalk forum to be able to get your missing money?

BEWARE OF THIS SCAMMING COMPANY!!! UNLESS YOU HAVE BITCOIN TO BE HELD HOSTAGE FOR WEEKS+++ DO NOT TRUST THEM.

So you have contacted their support, right? And this is the third time this has happened to you? If everything you tell here is legit and your coins just simply vanished into nothingness then you deserve to get compensated as there is no apparent log entry that says you spent anything apart from the exchanges you did.

@OP if I got this right basically you tried to do some exchanges from bitcoin to fiat via this wirex service but the transaction didn't go through. At first you still had the balance but a while after you did this you log back in and see that all your balance is gone, is that close to the actual situation or am I way off?

>> I sent bitcoin to my wirex to renew a web server, then i tried process payment and did not work, i checked ovh(server company) and noticied i transfered fund to the wrong card, i transfered back the fund to my wirex account(which worked, with some bitcoin less due to fees).. I then tried to transfer fund to my other card(the one registred in automated billing) and it FAILED...

I though it was because of fees.. so i tryed to transfer lower amount, which also failed.

At the point i was piss off and tried to send bitcoin out of wirex... it sent me a email to confirm btc withdrawal, i clicked the link, after 1 day they sent email to say bitcoin transfer failed...

Since the transfer failed my bitcoin have disapeard.

http://imgur.com/bSBIbvZ

Kyraishi

hero member

Activity: 952

Merit: 513

@OP if I got this right basically you tried to do some exchanges from bitcoin to fiat via this wirex service but the transaction didn't go through. At first you still had the balance but a while after you did this you log back in and see that all your balance is gone, is that close to the actual situation or am I way off?

Quote from: akym on June 10, 2017, 11:27:28 AM

What happened:: On may 24 my transaction failed!! I waited a few days and then when i logged back to use my bitcoin i see it was missing.

Scammers Profile Link: N/A wirex/e-coin

Reference Link: N/A
Amount Scammed: small amount(0.04 BTC)
Payment Method: bitcoin
Proof of Payment: N/A
PM/Chat Logs: N/A
Additional Notes:
On may 24 my transaction failed!! I waited a few days and then when i logged back to use my bitcoin i see it was missing.

On may 30 I decided to make a ticket about ''failed transaction'' bitcoin went missing.

We are june 6th and i still not have any reply to my ticket, still not have any bitcoin.

It is the 3rd time this has happen to me, the last time e-coin admin speeded up thing for me..

What kind of company is this that you need to write a thread on a bitcointalk forum to be able to get your missing money?

BEWARE OF THIS SCAMMING COMPANY!!! UNLESS YOU HAVE BITCOIN TO BE HELD HOSTAGE FOR WEEKS+++ DO NOT TRUST THEM.

So you have contacted their support, right? And this is the third time this has happened to you? If everything you tell here is legit and your coins just simply vanished into nothingness then you deserve to get compensated as there is no apparent log entry that says you spent anything apart from the exchanges you did.

akym

newbie

Activity: 53

Merit: 0

I transfered the coin to the wrong card, then i tried to transfer it back to the good card... and see for yourself.

http://imgur.com/a/uTrHZ
https://i.imgur.com/fl1hAUZ.png

went from 0.047 to 0.041 because of my mistake but i do understand there is fees to using their service and i do not have problem with the 0.006 btc in fees but my problem is that my coin dispaeard!!

Yuuto

hero member

Activity: 644

Merit: 501

Okay, your description of how the scam was done is quite ambiguous. The coin could have been stolen through a number of ways. Did you enable two factor authentication and have a strong password? I've used wirex and their free debit card for a while now and have never had this happen to me. Their fees might be outrageous st times but they are a legit company.

Also we shall need more proof, show us your account interface and the screenshot and the missing btc.

akym

newbie

Activity: 53

Merit: 0

Quote from: DaMut on June 10, 2017, 01:41:43 PM

Quote from: akym on June 10, 2017, 11:27:28 AM

On may 24 my transaction failed!! I waited a few days and then when i logged back to use my bitcoin i see it was missing.

On may 30 I decided to make a ticket about ''failed transaction'' bitcoin went missing.

We are june 6th and i still not have any reply to my ticket, still not have any bitcoin.

It is the 3rd time this has happen to me, the last time e-coin admin speeded up thing for me..

What kind of company is this that you need to write a thread on a bitcointalk forum to be able to get your missing money?

BEWARE OF THIS SCAMMING COMPANY!!! UNLESS YOU HAVE BITCOIN TO BE HELD HOSTAGE FOR WEEKS+++ DO NOT TRUST THEM.

Ok,
You used their services 3 times or more and got a problem 3 times ?
Why you still using wirex if you had a problem before?
From what i see,it's your mistake.because you did it again and again,and honestly their admin's a bit too annoying.
Why you didnt use advcash or someyhing like that ? You can find it in the forum,
And made a proper format too
Good luck buddy Wink

I used e-coin for longtime, the card in my wirex account is registred into tons of site, including site that are complicated to change card, it is also registred in paypal.

I do use Advcash for all the website that i can update my card without problem. I love thier service. I did not post that i now use advcash as this is a scamming / bad service report.

I updated my post to fit format, altho i browsed the scam accusation threads and none of them seems to use correct format...

DaMut

sr. member

Activity: 1274

Merit: 263

Quote from: akym on June 10, 2017, 11:27:28 AM

On may 24 my transaction failed!! I waited a few days and then when i logged back to use my bitcoin i see it was missing.

On may 30 I decided to make a ticket about ''failed transaction'' bitcoin went missing.

We are june 6th and i still not have any reply to my ticket, still not have any bitcoin.

It is the 3rd time this has happen to me, the last time e-coin admin speeded up thing for me..

What kind of company is this that you need to write a thread on a bitcointalk forum to be able to get your missing money?

BEWARE OF THIS SCAMMING COMPANY!!! UNLESS YOU HAVE BITCOIN TO BE HELD HOSTAGE FOR WEEKS+++ DO NOT TRUST THEM.

Ok,
You used their services 3 times or more and got a problem 3 times ?
Why you still using wirex if you had a problem before?
From what i see,it's your mistake.because you did it again and again,and honestly their admin's a bit too annoying.
Why you didnt use advcash or someyhing like that ? You can find it in the forum,
And made a proper format too
Good luck buddy Wink

aadje93

sr. member

Activity: 308

Merit: 250

Please use the proper format to report this scam here is some example :

Code:

 [b][color=black]What happened:: [/color][/b]

[b][color=black]Scammers Profile Link: [/color][/b]

[b][color=black]Reference Link: [/color][/b]
[b][color=black]Amount Scammed: [/color][/b]
[b][color=black]Payment Method: [/color][/b]
[b][color=black]Proof of Payment: [/color][/b]
[b][color=black]PM/Chat Logs: [/color][/b]
[b][color=black]Additional Notes: [/color][/b]

akym

newbie

Activity: 53

Merit: 0

What happened:: On may 24 my transaction failed!! I waited a few days and then when i logged back to use my bitcoin i see it was missing.

Scammers Profile Link: N/A wirex/e-coin

Reference Link: N/A
Amount Scammed: small amount(0.04 BTC)
Payment Method: bitcoin
Proof of Payment: N/A
PM/Chat Logs: N/A
Additional Notes:
On may 24 my transaction failed!! I waited a few days and then when i logged back to use my bitcoin i see it was missing.

On may 30 I decided to make a ticket about ''failed transaction'' bitcoin went missing.

We are june 6th and i still not have any reply to my ticket, still not have any bitcoin.

It is the 3rd time this has happen to me, the last time e-coin admin speeded up thing for me..

What kind of company is this that you need to write a thread on a bitcointalk forum to be able to get your missing money?

BEWARE OF THIS SCAMMING COMPANY!!! UNLESS YOU HAVE BITCOIN TO BE HELD HOSTAGE FOR WEEKS+++ DO NOT TRUST THEM.

Topic: Beware!! Wirex/E-coin Worst bitcoin card ever! Bitcoin missing since may 24!!!!! (Read 753 times)