I'll tell you about my experience with this casino. I was intrigued by the fact that it was new and Ukrainian. I registered on the advice of my sister, who claimed that the payouts there take no more than 10 minutes and that the RTP is good. I registered, passed verification, deposited money, played a bit, made a withdrawal, and received it after 6 hours. The next morning, I deposited another $200, won $800, requested a withdrawal, but they rejected it, saying that if my sister played there, I couldn't play, and I could try to withdraw again only in a month, after passing additional verification. Why not now? Why in a month? And I noticed that yesterday I lost $50, and I received the payout, but today when I won in The Dog House Megaways, they refuse to pay. The conclusion is that as long as you lose, they will pay you something, but as soon as you win, you won't receive the payout, and they will request verification and say it didn't work out, come back in a month.
https://prnt.sc/FnvwdFJ3i04JWe were expecting such a message, our security service passed the information on.
Here we go:
1. This user has 2 accounts on the forum:
fematron / irnmoroz (created only).
2. This person was doing damage to the casino, using third-party software.
3. When the person was asked if you have accounts at the moment, the message was no, no!
When we began to provide evidence, it turns out the sister appeared.
4. Man believes that she is in the Ukraine and her sister in Poland, but forgot to turn on VPN and logged into technical support through the Poland.
5. Man was blocked: by the rules of the casino:
1.1 4.1.6. In any way which, in our reasonable opinion, could be considered as an attempt to: (i) cheat the Service or another Customer using the Service; or (ii) collude with any other Customer using the Service in order to obtain a dishonest advantage;
1.2 4.1.9. Creating multiple accounts for the purpose of collusion, fraud, Service abuse, and/or any kind of Service manipulation is prohibited and may result in account closure.
6. Recharging was made from the same purse!
You were given a chance to appeal in a month if you are aware of your actions.
Attach a screenshot.
We appreciate and love our players when they are honest!
Mail:
Withdrawal of funds 2 different accounts:
Registration and last visit:
Her sister was blocked yesterday and after 20-30 minutes after the blocking an account was created.
1-2 days before the blocking my sister was using banned software.
The system confirms that the accounts use VPN, all the evidence above.