A good way to fix this quick, would be to simply create a ticket in our help desk. You can even do it from your dashboard. But luckily I am always on the forums, responding to scam accusations people decide to make before even contacting us ?
What you did was send bitcoin to an email address, via BIPS Send Bitcoin bookmarklet tool or our browser add-ons, https://chrome.google.com/webstore/detail/bips/aemglakmgnficnbchapdoppolmfbhnen?hl=en or https://bips.me/connect/firefox/BIPS.xpi ? Read more at https://bips.me/send/howto
to the email of "*******@yahoo.co.uk". Since this email address was not on BIPS, it created a redeem code and sent it to the email.
Upon further investigation, I can see that it was claimed by a user with that email, who created an account on BIPS via Facebook, and withdraw it to another Bitcoin address not on BIPS.
If you would please create a ticket in our help desk, I could provide more detailed information, as to the full email etc, or you could even export your transactions to Excel, PDF or HTML and have a full overview over the actions performed.
Topic: BIPS wallet problem - page 2. (Read 1674 times)
I would think so, perhaps they are scam... but that's weird casue bitcoin.org, the founder recommended them as an online wallet.
The transaction ID is a good starting point. If the Blockchain is reporting it as being sent to another address then it's an issue with BIPS.
I have a BIPS.ME wallet, it had 0.05 BTC in it I tried to transfer to my blockchain wallet. For some reason, it didn't go through, I lost the 0.05 BTC, AND what the transaction said was "claim email" I can assure you, I checked all my email accounts... Anyways, I would think it's a scam cause I found the transaction hash thingy, and apparently it was sent to another address... Do you guys think you can help?
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