Topic: ✨ BITCASINO - Elevate Your Gameplay 💎 #1 VIP Crypto Casino ✈️ - page 140. (Read 98592 times)

I don't think those "shitty" casinos that you're referring should learn from them (Bitcasino). Why? Because they know how to resolve those cases. The reason why they don't answer clearly and directly is because they do not want to resolve the issue at all. They want to steal their players' money. Or they just want to delay the process as long as possible.

Good job @KARL, I really like casinos that are open when it comes to these kind of issues. The act you did gives + reputation which I believe produces ++++ loyal costumers.

The visibility of their support (@KARL) is really amazing and for solving what issue happen to them indicates that this is good compare to other shitty casino here.

We can't deny that there are so many reputable casino here but their presence upon giving updates and assisting their gamblers who post their issues on their casino is outstanding. I think not only the casino you mention need to learn from them but as well new casino who want to have better impression to their potential costumers.

I think this is just the way that the house edge is supposed to work... you rarely win another big win on the same Slot, just after you have won something big.... but that does not stop people from trying. 

Your seed should make each bet unique, so it does not look at your previous betting history to see what it must give to you in the future, but as I said the house edge and variance come into play, so it is a bit more complex. 

This meme actually goes with me. Whenever I don't have a first try on any slot machine, I see that I have won. Then when I fall into greed and take a second chance, I lose with my fund capital. So what are we gamblers, even if we lose, we are gambling people, gambling will be always continue. Anyway, I really like your initiative of this meme collection and I also enjoy these memes. I could see the moments that happened with the life of a gambler through the meme.

I just saw it on twitter after you shared it, it looks interesting with a pretty big prize if you win it there will be the best chance if you play it.
I'm still reading reviews from Bitcasino's blog because the link on twitter directed to it might play it would be better to see the review, for me this is important because this is the first time.

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I see the feedback above about the problem being resolved quickly it's pretty good, maybe I'm settled here.

So have you guys checked out the twitter updates for the casino like this one NFT based video slot where we could have a chance to win 613 mbtc with slot fun sounds cool to me and thought of sharing it with you all so as more can have a look at it who are not active on twitter:



Twitter

Expected nothing less from you guys. Quick customer support is one of the primary reasons why I like gambling here. Haven't faced any major issue here so far, but I am confident that I won't have to worry too much about them in this site in the future.

Reputed sites like Stake etc need to learn from Bitcasino in this aspect since their customer support is slower in comparison.

Yeah Bitcasino and Karl as forum representatives are very responsive to the problem here I'm glad the problem has been solved and all the lost funds are credited it's a good reputation where many people will see that Bitcasino is honest and fair, if there is a misunderstanding in support even here can be solved, that's why I'm happy to be in their game, but at the moment I'm fine when playing at bitcasino.

This is the advantage of a casino who put an active representative here and for this they take fast actions towards errors encountered on their Casino.

Good job  @Karl for taking this immediately and this one could really bring up more confidence as many people would love to see how quick they are responding on their thread.

See this is the sign of reputable and legit casino that they respond to the users problems and try to resolve it ASAP they can if the win is genuine.Good to see that @weg1660 has got his account credited with the winning amount so he must be happy now

Moreover I know that @Karl is much more active in these cases and provides with the updates in the thread for the clarity of matter to the other players and forum members as well.

Hello, weg1660

We're double-checking your case with the provider.
Our support team will contact you.

Kind regards,
Karl
Bitcasino.io

Update:
As per double-checking with the game provider, they informed on a subsequent check that the free games session was not correctly resolved, which is why the winnings were not credited. We have credited the missing funds to your account balance now.

Maybe there's some miss communication on your part as well with support side that's why you encounter that situation. Maybe try to reach them up again and tell the issue which you think the one credited on your account is not right. We know how reputable this Casino and maybe they might solve your issue if they fight out that they also have mistake about the confusion happened to you.

From your story, it seems, that the support agent does not understand your problem but he wants to give you another free spin because sometimes, from one agent to another agent, they can not have the same skills to understand the customer's problem so that can lead misunderstanding between the agent and the customer. The worst is customers can judge to the casino does not have competent agents to handle the customer problems.

My advice is to wait for a while until Karl is online or you can send PM to Karl and ask about your problem. Sending an email to them also works fine as they will reply to you later.

Smart. I usually tend to focus on red/black and use strategies like Martingale, D'Alembert, Oscars Grind etc in order to extend my sessions for as long as possible since my primary goal is to have fun(Not increase my balance).

Nothing surprising at all. They have imposed similar rules in previous prediction contests too in order to maintain a fair atmosphere.

Agreed. It does feel like that particular Bitcasino support agent messed up here. He should continue trying to contact other agents on the site itself in my opinion.

Unfortunately you've played the new free spins that were added, right? you shouldn't have to play it so you still have reason to ask for a fair decision
The screenshot + betting history is enough to prove that there was a error system. As far as I know the Bitcasino team is friendly  to solve problems especially when problems come from themselves. just wait the admin here back online maybe he can answer.

Sometimes this casino drives me round the bend.

Today I was kindly credited with 30 spins on the game of the week.

I played the spins. Currency was in ubtc.

Won around 1900 ubtc - feature triggered twice, excellent, never happens for me during free spins. Was over moon.

On very last spin i received an error message. Error said "Cannot play due to wallet error". Not to worry I think, Ill ask chat im sure they can sort this out.

Chat simply told me ok re added spins. I said no please i would like the winnings from the set of spins i received initially - around 1900ubtc, which I wish to god i had screenshotted. I have a screenshot of error message, just not the winnings. But surely casino logs show the results of the free spins?

Chat then told me decision final bye. Very abrupt and literally just made me feel like a right idiot. I did then consider, from the matter of fact tone of the agent, that maybe these spins are a copy of my original spins. Wishful thinking. Played the 30 spins that had been re-added. Won.....32 ubtc:(

Am i out of order to ask for the original winnings form the first set of 30 spins crediting? The error was not my fault; re adding the spins was not what i wanted, just the initial winnings as i mentioned. An email to explain this to support was brushed off. So that leads me here, i just feel its not fair to be honest.

Can anyone share any similar experience?

Don't forget you can only send 10 predictions every day imagine if Bitcasino didn't limit it every day the whales will dominate while we don't get the chance this seems fair even though you're a whale player still limited to only 10 predictions. Another interesting thing is that we can see our live predictions on the leaderboard best way to avoid double prediction.

No, I didn't give you any extra credit. I know you are a high roller and it's not too hard for you to wager 50mBTC every day.


There are awesome Karl, Here is my Favorite one. I have posted it before.



Also, Don't Forget to Check This Brand New Bitcasino Video meme Created by me:

https://youtube.com/shorts/hLUTaYecNCE

Lol it's very relatable for me especially the number 5, whenever I want to stop gambling for a while, but there's always a interesting new slots game comes up. Not gonna lie Bitcasino often listed new game and it's attract me to gamble more.

Good meme Karl, you have a good sense of humor too.

Guys,

Want to laugh a bit?
We've collected some funny gambling memes for you.
Check our new blog article: The funniest casino memes that’ll crack you up!

What do you think about these?
And you’re welcome to share your favorites.

Thanks and enjoy
Karl
Bitcasino.io