Hi guys,
Wow, you’ve been active
Thank you for your feedback and concerns.
If I am not wrong, Is it asking for the date of Birth? It's a bit confusing.
If yes, I think Bitcasino should make a change here and put a title over the boxes. I guessed that box maybe for the Date of birth. But, You may know, There are a lot of newbies come to the casino and they might not understand what they should put here. They could put today's date there. it could be funny to imagine. but, believe me, it happens. I work for a casino live support. And I got these kinds of tickets.
Thanks naim027,
This actually is for all signups and we’ve had it like this for quite some time. But I reported this to our development team and they said new inputs are coming soon.
Just take note.... I reported an exploitable problem with "Mount Magmas" and due to this, it was removed from another popular casino (which I will not name here out of respect for Bitcasino)
This "bug" are used by highrollers to frequently win this Daily Jackpots, so your chance of winning these jackpots (Daily & Mega) are very slim. I loved Mount Magmas, but it was so abused... that I could not handle it anymore.
One of the owners of that casino said that Push Gaming developers are looking into this and that it will be re-introduced once the "bug" has been fixed. (I cannot wait for it to be fixed)
Thanks Kakmakr,
We’re checking this with Push Gaming right away.
Positive feedback for bitcasino, I used it today and the UX is very good and easy to use.
The only thing I've not understood: my balance was not present in the esport betting part, but I haven't found a way to transfer the balance (bitcasino to esport betting)
Was this related to the fact that I had a bonus balance?
Thanks alexrossi,
I checked your account and it would not have been a problem. Your bonus money was for a slot game and instead of spending the winnings made from it on eSports betting, seems like you made a withdrawal already.