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Topic: Bitcasino.io and sportsbet.io Bonus Scammer / Bad Support / ONLY LOOSE - page 2. (Read 538 times)

legendary
Activity: 3248
Merit: 1402
Join the world-leading crypto sportsbook NOW!
I believe that both Bitcasino and Sportsbet are good. I had some matters with Bitcasino and I was talking to Karl (the one that reacted to the op in this thread), and my experience was very positive. The responses did not take long, and each time I received polite and constructive answers... I don't know what's in the chat support, but if you were aggressive there, I think it's justified that you got blocked. As for losing hundreds of thousands of dollars - it's not the problem of a specific casino, and going to a different one won't change the outcome. You simply cannot win on a regular basis if you're a gambler. The probability is playing against you. If you want to earn money, try a job, and if you definitely want to earn through gambling - choose a skill-based game like poker, improve your knowledge and then try at a trusted casino.
jr. member
Activity: 42
Merit: 3
I've been an active member of Sportsbet.io for a long time and must say that this site is not recommended. They have a very bad customer support and it takes weeks until something is processed with them although I'm here since 2016 and have already lost several 100K there !!! Lastly, I wanted an excerpt from my complete deposits and withdrawals, but I wait until today for it !!!! .. I thought bitcasino. Io would be a better casino, but they have the same chat running on both sides and I was denied the 100% welcome bonus there, wrote the support and still get no answer Have not won anything for a long time, I think I was relieved here for years Can you help me what can I do against this or is one completely powerless? So far as I know they do not even have a proper license? Does anyone know more or agree with her? Sad

Hi FreedomHustler,

First of all I'm sad & sorry to read that you've had bad experiences with us! Undecided This is not what we aim for in our daily work. For me to help you further, could you please PM me or post your username here and we'll have a look at your account to figure out what's going on.

Cheers,
Karl
Bitcasino.io


I send like 10 Mails and write with 5 Agents now im blocked in livechat and emils since days not responded


Thats not costumerservice take money is easy but be here for costumer i dont know


I already send you my username

Hi again,

We've checked your account(s) and it seems you have about 12 of them. Which is why you are not eligible for the first deposit bonus any longer. Further details will follow in private.

Regarding the chat block; Usually our agents will close the chat and/or temporarily ban the user from using the chat if the behaviour goes out of control.

Cheers,
Karl
Bitcasino.io


Send me the whole deposits and withdraw

Still not responde to my mail from 3 days ago???

copper member
Activity: 1157
Merit: 1751
#1 VIP Crypto Casino
I've been an active member of Sportsbet.io for a long time and must say that this site is not recommended. They have a very bad customer support and it takes weeks until something is processed with them although I'm here since 2016 and have already lost several 100K there !!! Lastly, I wanted an excerpt from my complete deposits and withdrawals, but I wait until today for it !!!! .. I thought bitcasino. Io would be a better casino, but they have the same chat running on both sides and I was denied the 100% welcome bonus there, wrote the support and still get no answer Have not won anything for a long time, I think I was relieved here for years Can you help me what can I do against this or is one completely powerless? So far as I know they do not even have a proper license? Does anyone know more or agree with her? Sad

Hi FreedomHustler,

First of all I'm sad & sorry to read that you've had bad experiences with us! Undecided This is not what we aim for in our daily work. For me to help you further, could you please PM me or post your username here and we'll have a look at your account to figure out what's going on.

Cheers,
Karl
Bitcasino.io


I send like 10 Mails and write with 5 Agents now im blocked in livechat and emils since days not responded


Thats not costumerservice take money is easy but be here for costumer i dont know


I already send you my username

Hi again,

We've checked your account(s) and it seems you have about 12 of them. Which is why you are not eligible for the first deposit bonus any longer. Further details will follow in private.

Regarding the chat block; Usually our agents will close the chat and/or temporarily ban the user from using the chat if the behaviour goes out of control.

Cheers,
Karl
Bitcasino.io
legendary
Activity: 2506
Merit: 1394
First, if you are accusing both Bitcasino.io and sportsbet.io, this should be on Scam Accusation board.

Second, you need proof about your accusation, how other people will believe in your accusations if you have any proof or evidence, especially your rank is a newbie.
You said you are an active member of Sportsbet since 2016, then why you just show up by now about your problem?

......Have not won anything for a long time,.....
You mean, won on your every bet on sportsbet.io? Then, I think it's your problem, not anymore in the company.

Much better if we will wait for some support account of gambling sites you mentioned, and they will talk about your problem.
legendary
Activity: 2464
Merit: 3878
Hire Bitcointalk Camp. Manager @ r7promotions.com
I've been an active member of Sportsbet.io for a long time and must say that this site is not recommended. They have a very bad customer support and it takes weeks until something is processed with them although I'm here since 2016 and have already lost several 100K there !!! Lastly, I wanted an excerpt from my complete deposits and withdrawals, but I wait until today for it !!!! .. I thought bitcasino. Io would be a better casino, but they have the same chat running on both sides and I was denied the 100% welcome bonus there, wrote the support and still get no answer Have not won anything for a long time, I think I was relieved here for years Can you help me what can I do against this or is one completely powerless? So far as I know they do not even have a proper license? Does anyone know more or agree with her? Sad

Hi FreedomHustler,

First of all I'm sad & sorry to read that you've had bad experiences with us! Undecided This is not what we aim for in our daily work. For me to help you further, could you please PM me or post your username here and we'll have a look at your account to figure out what's going on.

Cheers,
Karl
Bitcasino.io


I send like 10 Mails and write with 5 Agents now im blocked in livechat and emils since days not responded


Thats not costumerservice take money is easy but be here for costumer i dont know


I already send you my username
I have been a sportsbet.io customer from long time and never faced this kind of experience with them. Usually when I need the help of support I active the chat window and start chatting with them. In fact I found in some occasions they gone extra mile for me to resolve my issue.

Anyway, I hope you get that you ask for from them.
jr. member
Activity: 42
Merit: 3
I've been an active member of Sportsbet.io for a long time and must say that this site is not recommended. They have a very bad customer support and it takes weeks until something is processed with them although I'm here since 2016 and have already lost several 100K there !!! Lastly, I wanted an excerpt from my complete deposits and withdrawals, but I wait until today for it !!!! .. I thought bitcasino. Io would be a better casino, but they have the same chat running on both sides and I was denied the 100% welcome bonus there, wrote the support and still get no answer Have not won anything for a long time, I think I was relieved here for years Can you help me what can I do against this or is one completely powerless? So far as I know they do not even have a proper license? Does anyone know more or agree with her? Sad

Hi FreedomHustler,

First of all I'm sad & sorry to read that you've had bad experiences with us! Undecided This is not what we aim for in our daily work. For me to help you further, could you please PM me or post your username here and we'll have a look at your account to figure out what's going on.

Cheers,
Karl
Bitcasino.io


I send like 10 Mails and write with 5 Agents now im blocked in livechat and emils since days not responded


Thats not costumerservice take money is easy but be here for costumer i dont know


I already send you my username
copper member
Activity: 1157
Merit: 1751
#1 VIP Crypto Casino
I've been an active member of Sportsbet.io for a long time and must say that this site is not recommended. They have a very bad customer support and it takes weeks until something is processed with them although I'm here since 2016 and have already lost several 100K there !!! Lastly, I wanted an excerpt from my complete deposits and withdrawals, but I wait until today for it !!!! .. I thought bitcasino. Io would be a better casino, but they have the same chat running on both sides and I was denied the 100% welcome bonus there, wrote the support and still get no answer Have not won anything for a long time, I think I was relieved here for years Can you help me what can I do against this or is one completely powerless? So far as I know they do not even have a proper license? Does anyone know more or agree with her? Sad

Hi FreedomHustler,

First of all I'm sad & sorry to read that you've had bad experiences with us! Undecided This is not what we aim for in our daily work. For me to help you further, could you please PM me or post your username here and we'll have a look at your account to figure out what's going on.

Cheers,
Karl
Bitcasino.io
hero member
Activity: 3052
Merit: 685
You are accusing them of scam, you should move this thread to the right board which is the scam accusation.

if they find this thread relevant, this will gain attention among community members here and I'm also waiting what sportsbet and bitcasino has to say about this, I know they are active here.
member
Activity: 686
Merit: 45
Take a look at this list where you can find many bitcoin casinos. I am sure you can find one that suits your needs there.
https://99bitcoins.com/best-bitcoin-casino/

Regarding the deposit bonus, maybe there is a geographical restriction. I remember registering at a new casino a while back and they promised free spins. After I registered I didnt get any so I contacted their support team. They told me that unfortunately they cant credit my account with free spins because of the region where I am from, whatever that means. Instead they offered me another bonus which I accepted instead.  
jr. member
Activity: 42
Merit: 3
I've been an active member of Sportsbet.io for a long time and must say that this site is not recommended. They have a very bad customer support and it takes weeks until something is processed with them although I'm here since 2016 and have already lost several 100K there !!! Lastly, I wanted an excerpt from my complete deposits and withdrawals, but I wait until today for it !!!! .. I thought bitcasino. Io would be a better casino, but they have the same chat running on both sides and I was denied the 100% welcome bonus there, wrote the support and still get no answer Have not won anything for a long time, I think I was relieved here for years Can you help me what can I do against this or is one completely powerless? So far as I know they do not even have a proper license? Does anyone know more or agree with her? Sad
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