Topic: Bitcoin address gone after reinstaling Electrum wallet? (Read 264 times)

I will for sure take better care of the seed phrase back up in the future! Regarding the coins moved,i realize i read the blockhain explorer incorrectly.

Thank you for the tip.

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I will for sure take better care of the seed phrase back up in the future! Regarding the coins moved,i realize i read the blockhain explorer incorrectly.

[moderator's note: consecutive posts merged]

I would also suggest you take better care of your seed phrase back ups in the future. As you've just discovered, loss of your seed phrase can very quickly lead to loss of your entire wallet and all your coins. It would be worth making sure you have the correct seed phrase for every wallet you use backed up securely, and you known which one is which. You can see the seed phrase for an Electrum wallet by opening it and then clicking on Wallet -> Seed.

It doesn't seem like a mistranslation:
I wonder if he was just reading the blockchain explorer incorrectly, perhaps thinking that previous spends from that address were more recent.

How about the other issue that your deposited coins moved?
Was the answer to DireWolfM's question below a mistranslation or?

Glad to know you finally manged to solve the problem and got your coins back. Congrats!

Just in case you're not aware: you don't need to uninstall Electrum and install it again every time you want to create a new wallet or restore an old one.
You can open as many wallets as you want at the same time.
You can do that from the file menu - > new/restore

It might been so. I am checking further. Thank you all for the help.

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The issue is now solved and i can now access my Bitcoins!

The issue was so ridiculous why i could not see any history when restoring the wallet. First time i created the Electrum wallet a recevied a 12 word seed phrase which i wrote down on paper. I uninstalled the Electrum wallet and then reinstalled it,receving a new 12 phrase word seed phrase,which i wrote down on a paper.

Now after having uninstallning my PC and downloaded the Electrum wallet,and without thinking i wrote the 12 word seed phrase,which was for the new wallet. That was why the saldo was 0 bitcoins.

Now i uninstalled my current Electrum wallet with 0 saldo,and downloaded it again,now writing the right 12 word seed phrase that i received from the other earlier first Electrum wallet. Voila! Now the bitcoins is there!

I did not reflect that there was two different phrases between these wallets. I first simply wrote down the 12 word seed phrase from the paper i found in my wardrobe.
I must be half senile or something,not remember that.

Tonight i searched further in the wardrobe and found the other paper with  the other 12 word seed phrase,which i completly had forgot. These 12 word seed phrase was the right from my first Electrum wallet. Now my Electrum wallet is restored,and i have all bitcoins intact.
The Bitcoin address that i had sent bitcoins to from Safello,that was previously missing is now there.


There was no malware,hacker or bug involved which i am glad it was not! Just the wrong 12 word seed phrase.

Thank you all for contributing with help and advice,but now the issue of the missing coins is solved.



[moderator's note: consecutive posts merged]

Any update to your search for the address' origin?

You should also verify the binary/installer of your currently installed Electrum and see if the signature matches.
Follow this tutorial: bitcoinelectrum.com/how-to-verify-your-electrum-download/ (download only the signature file of the Electrum variant that you have)
If it passed, then you can rule-out the possibility that you have a fake Electrum.

If the wallet had transaction history before and you are entering the correct seed phrase for recovering that, it's impossible that the wallet has no transaction history, unless the used addresses are beyond the gap limit.
Did you try increasing the gap limit?

Even if someone has stolen your fund, you are still doing something wrongly. You should see the transactions you were able to see before.

Then it sounds like you have sent coins to an address you never controlled, which would explain why A) they never turned up and B) they have since been moved on without your input. Whether this was from a bug on the Safello platform, your account being hacked, or some local malware, I can't say.

If the wallet you are recovering with your seed phrase is showing no transaction history whatsoever, then the address(es) you previously used are quite simply not generated from this seed phrase. Whether they are generated from a different seed phrase, or from an additional passphrase, or whether they were imported from an external source, we can't say.

The only way to tie these two issues together (your seed phrase not recovering your address, and the funds on that address being stolen), would be if an attacker had interfered with how you set up the wallet in the first place, allowing you to generate a seed phrase and a wallet, but then replacing your wallet with one in which they know the seed phrase and/or private key(s).

Yes,it has no history.

Recovering a wrong wallet and the fund being stolen are two different issues. I am not an expert regarding this matter,so i dont fuly understand what you mean. I dont think the wallet it self has been stolen,however the particular bitcoin address that i have sent to is gone.

I dont know what to do now realy.

So, you have two different problems now.
1. You are recovering a wallet with different addresses.
2. There's an outgoing transaction from your address when you check it bitcoin explorers.

Take note that even if the fund has been stolen, you see the transactions (the one you received and the one made by the theft) in your history tab.
Recovering a wrong wallet and the fund being stolen are two different issues.

So you still had access to the original Electrum wallet when you received the coins from Safello, and they never arrived? Did you double check the address you sent to was correct and part of that wallet?

So using the same seed phrase back up you previously successfully recovered the correct wallet from, you are now recovering a completely different wallet, with zero history?

* I created that Electrum wallet for over a year ago,and during the installation i received the 12 word seed phrase,which i wrote down on a paper,not stored online. I have uninstalled that wallet once before earlier this year,and then recovered it using the 12 word seed phrase. Then the bitcoins was there and all transactions history was there.
*Yes,using this wallet for over a year receiving and sending coins normaly without issues.
*I recently sent some coins to this wallet from Safello,and that was then i discovered that there was no coins incoming. The wallet is empty.
*I then recovered my Electrum wallet, and now have a completely different wallet with no transaction history at all,yes that is true. No history.
*Yes,according to blockchain explorer the coins i sent from Safello went to the bitcoin address that it was supposed to,but was then moved forward several times to other bitcoin addresses.

I have only one Electrum wallet,but in that i have many addresses marked in yellow and green colors,however the one i sent the coins to from Safello is not there,and the saldo is 0.

So, just to clarify:

• You created a wallet using Electrum, and backed up the 12 word seed phrase (although you never tested that the seed phrase was correct)
• You used this wallet for over a year, receiving and sending coins normally without any issues
• You most recently sent some coins to this wallet from Safello (Did you see these coins arrive in your Electrum wallet normally?)
• You then recovered your Electrum wallet, and now have a completely different wallet with no transaction history at all
• But now according to blockchain explorers the coins you recently sent from Safello have been moved to another address?

Is this all correct? Can you answer my questions above?

Address? Or wallet? If you created a wallet using a seed phrase, then you should have many different addresses, not just a single one.

I only have one Electrum wallet. I owned that address from the start,and used it for over a year. I have used that bitcoin address many times without issues. I now convinced that a hacker/thief in some way has gained controll over that specific address. I think i have to realize that the coins is gone. 

I will follow your advice try to go back in time and review chat/email/conversation to see if it's from someone i know (maybe someone you've sent bitcoin before, a contact or an exchange deposit address). However,if i should found out who it is,then is it even possible in some to way to claim the bitcoins back?

Thank you for explaining about the console. No,i have used this wallet for over a year without issues.

Take note that you can create multiple wallet files in Electrum, it's not limited to one.
The seed phrase may be correct and will restore your first wallet, but you may have been using a different wallet when you copied an address to receive your bought bitcoins.

Also, even if it's sent to another wallet, the coin shouldn't be moved by itself otherwise, someone owns the key of that address.
If not clipboard malware, I suspect that it may be a watching-only imported Electrum wallet that you previously created with address that you've copied somewhere.
Your answer alone is enough to tell that it doesn't belong to your wallet.

The question is: who owns that address?
Review some chat/email/conversation to see if it's from someone you know (maybe someone you've sent bitcoin before, a contact or an exchange deposit address).

If the seed phrase has been generated in electrum and not somewhere else, it can't be different derivation path issue.

  
If the seed phrase has been generated in electrum and that's not BIP39, there is no page asking you the address type or the derivation path at all.
Once you enter an electrum's seed phrase, the wallet type is displayed and there is no way to change that.

Maybe, OP is a victim of clipboard malware and the address he is looking for belongs to a hacker, not him.

That's not a good sign.  I hope I'm wrong but it sounds to me like your wallet may have been compromised.  Can you tell from a block explorer whether coins moved instantly or was there some delay?


In Electrum select the View menu and then select Show Console.  You can enter the command in the console.  You can also use the console to search for a specific address that lives beyond your gap limit with the command suggested by OmegaStarScream:



If it's a different derivation path you can let Electrum search for it.  When restoring the seed phrase, on the same page that asks about type of addresses you want to restore there should be a button to search for alternate derivation paths.

If you had applied a pass phrase (seed extension,) unfortunately it's up to you to remember it, otherwise you probably won't be able to restore the wallet.

Nevertheless, I'm still concerned about your claim that the coins moved from the address you sent them to.  That indicates to me that you may have been scammed some how.  Was this the first time you had sent coins to this particular wallet?

I am 100% sure that it is the correct seed to my wallet.

That could be so. How do i perform such comand? Where should i write that code?


It should be for this wallet,but maybe restored it in the wrong way. Maybe i have restored it through wrong derivation path or made some other mistake. How should i make it right again? Any advice would be appreciated.