Topic: Bitcoin Wallet by Freewallet - page 2. (Read 1210 times)

Hi Bitcoin Talk community! I'm a reader for couple of months, but never had anything interesting to say until today. This is a sad story, but I decided to register and describe it, to warn all the others from using Freewallet. But let's start at the beginning.

Freewallet is my first wallet, since I started to mine, buy and sell cryptocurrencies. Some time ago I tried once to use their exchange, but my coins disappeared for couple of days so I said to my self - never again. Since then I always use bittrex to exchange coins. I have several different miners, so I'm mining LTC, ETH, BCC. As you surely know, bitmain accept only BCC for most batches. BCC used to be in red colour for last couple of weeks, so I keep my mined coins on freewallet. I known, that 1,5 hour that I have to pay for order on bitmain is enough to send coins to bittrex, exchange them to bcc, send back to freewallet and pay, so I had no reason to keep all my coins in BCC. I was waiting for couple of weeks for new batch of S9. Finally it appeared on Wednesday morning so I put my order, sent all coins from freewallet to bitrex, made payout from BCC pool, exchange the other currencies and sent back to freewallet. I know that some time ago freewallet sent e-mail with information about new BCC addresses, but in FAQ they wrote that all addresses still work and on my app I still saw only old address. I didn't know if the e-mail with new address wasn't scam, so it was obvious for me that it's safer to use the old one (according to the FAQ). Unfortunately none of the transfers (from bittrex and from BCC mining pool) didn't arrive. My order on bitmain has expired, so i checked on blockchain explorer both transfers. Both have a lot of confirmation and wallet ballance was updated (including those transfers). In this situation I decided to contact Freewallet support. First answer came after few hours. It was typical copy-paste answer saying that it's my fault that I sent coins to old address, they will recover them for me, but i have to wait "for some time". I answered, that I followed FAQ that old address should work and sent them screenshot from the freewallet app showing the old address as my receiving BCC, explaining that it wasn't my fault and I need my coins to put another order which is very important for me (it was extremely hard to buy S9 for last couple of weeks). What was freewallet reaction? Exactly the same copy-paste answer. I tried to write to them several times since then, but they didn't answer. Since then:

- 3 S9 batches gone away
- BCC lost about 40% of it's value and I cannot do anything with my coins
- they totally ignore all my support messages
- i have no idea when I will receive my refund

I'm just waiting to get the refund and definitely never again will use freewallet and my advise to everyone is to not use this scam!

The maintenance on the USDT wallet was over last week, so the transaction was successfully completed.
If sbitcoin-ru has a minute, you should get a confirmation from him/her as well.

Fidemoga, Pamoldar, thanks for your questions! We've partnered with Changelly.com, an exchange service powering up all smart transactions (exchanges) in Freewallet. You can read more about topping up your BTC wallet with most coins and sending BTC to addresses in other networks in our knowledge base articles.

As for importing/exporting private keys, we have this option in both the BTC wallet and for BTC in our Multi Wallet app. You can import coins from other wallets as well as export their wallet balance using a private key or a mnemonic seed phrase (for HD wallets). We'll be posting an update with more details about it soon, stay tuned!

tx id link ? already solved ? i hope for you it clears out

HALLASTERA, being a closed source product doesn't make it any less secure or functional. We're proud of our apps and consider them to be our intellectual property.

Hey dev are we able to import/export private keys and does the wallet have the sign feature??

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I think Freewallet is not only limited to wallet services, seems like the offer automatic exchanges to match preferred order when buying or selling .

I already wrote to you both in support and on the forum. Don't return funds to the wallet from which you received it!!! If you do it, I lose all my money!!! Write me please and I give you a new adress. But in no case don't return money to that wallet!!!

That's not an option: our users won't be left hanging. We're in contact with Tether developers and are currently expecting an update. Stay tuned!

It's a network issue, not a wallet one. You might have heard of a recent report on several millions USD stolen because of a Tether vulnerability? Our mission is to make sure our users are protected from such attacks, which is why we're maintaining our wallets secure.

As our support reps have informed you, once the maintenance is completed, your transaction will be posted to your Tether wallet or returned to the sender: either way, your funds aren't lost. We appreciate your patience and understanding!

So a lot of good wallets but anyway I will try setup it to unix system. I have a question, why you didn't open source "freewallet"?

I would also like to ask what is the most safe wallet app for bitcoin besides the hardware wallet.
Is there any one could give one or more recommandations, it better could used to long term hold the bitcoin and also uses for get all fork as well.
Any hints or links are appreciated.

Interesting project ! good luck !!

How long will it take to solve these problems??? I'm already waiting for more than 12 days!!! During this time, it was already possible to change something! And if the problems are not eliminated at all, what will happen to the money that I sent to my address???

And if security problems are not resolved at all, what then?

As soon as the security issues with the Tether network are resolved, incoming USDT transactions will be resumed for Freewallet addresses. We'll make sure to keep our users posted, please keep an eye out for the notifications in the app.

"Nice project" Did you see this post? $95000 not in wallet more than 12 days!!!:
"I have problems with the transaction, I sent 95,000 tether to my Freewallet on November 21, 2017, 1596 confirmations have already been made on the transaction, but my wallet is still empty. Help to solve this problem, the support answers once a day, only with the promise to carry out the transaction, essentially does not write anything!"

Nice project out there.  I will keep track on this as this looks promising.  I hope bitcoins received on this wallet is bitcoins not converted to some currency already.  As my wallet has already convert my bitcoins to our local currency at  that really sucks... As bitcoin prices has continually rise but since it was already converted to our local currency we are at a stock and keep living on it...

Problems offer, big problems

What does your wallet offer than any other wallet does not offer?

FreeWallet is sketchy af. TRUST NO ONE WITH YOUR PRIVATE KEYS