Now I am having problems withdrawing to mtgox...
When are you going to have 100% withdrawal reliability?
Topic: Bitcoinica - Advanced Bitcoin Trading Platform - page 18. (Read 51103 times)
Thank you for your answer. Could you explain how Maintenance is calculated? For clarification, is it correct that
(Tradable Balance) = (Margin Balance) * Leverage - Positions
(Net Value) = (Margin Balance) + (Unrealized P/L=Profit/Loss)
(Tradable Balance) = (Margin Balance) * Leverage - Positions
(Net Value) = (Margin Balance) + (Unrealized P/L=Profit/Loss)
They are correct at the time of this writing. (If we ever change the formulae, we will notify by email at least 7 days in advance.)
Maintenance = Positions / Leverage * Margin Requirement (%)
Currently, leverage is 5 and margin requirement is 20%.
We may offer different choices in the future.
Positions value = base price * quantity (absolute value)
Thank you for your answer. Could you explain how Maintenance is calculated? For clarification, is it correct that
(Tradable Balance) = (Margin Balance) * Leverage - Positions
(Net Value) = (Margin Balance) + (Unrealized P/L=Profit/Loss)
(Tradable Balance) = (Margin Balance) * Leverage - Positions
(Net Value) = (Margin Balance) + (Unrealized P/L=Profit/Loss)
Hi Zhoutong, I have not experienced forced liquidation, but I am not sure when I should be concerned.
Suppose my account has $4 and 2 BTC, for a margin balance of about $10. With 1:5 leverage, can I buy bitcoins in excess of $50? At what point would forced liquidation occur? What does 'maintenance' mean?
Suppose my account has $4 and 2 BTC, for a margin balance of about $10. With 1:5 leverage, can I buy bitcoins in excess of $50? At what point would forced liquidation occur? What does 'maintenance' mean?
You have "Net Value" have "Maintenance". Basically you can't let your net value fall below the maintenance margin requirement, otherwise forced liquidation will occur.
You can buy Bitcoins worth $50 max since you have $10 margin balance. (It's indicated by Tradable Balance.)
You have to control your loss to be always less than 16% because I guess your maintenance will be about $2 if you trade with full leverage.
In reality, I don't recommend any client to trade using full leverage unless with absolute confidence, even though this may increase our volume.
MtGox usd withdrawal request is giving an error telling me to check my input and try again. I've submitted a ticket via support tab.
Can you look into this? My account name is same as forum name. Thanks.
Can you look into this? My account name is same as forum name. Thanks.
They may be having problems with their Yubikey again.
I was able to make a smaller withdrawals on the 6th without issue, so I'm not sure what the problem may be..
In the past, Zhoutong has been very quick to respond to tickets and answer my questions, so I'm sure this matter just needs to get his attention to get resolved.
Hi,
Sorry for the late response. I was busy with my exams these few days.
I have already replied to your ticket and withdrawn your balance for you.
Thank you for your support! :-)
Hi Zhoutong, I have not experienced forced liquidation, but I am not sure when I should be concerned.
Suppose my account has $4 and 2 BTC, for a margin balance of about $10. With 1:5 leverage, can I buy bitcoins in excess of $50? At what point would forced liquidation occur? What does 'maintenance' mean?
Suppose my account has $4 and 2 BTC, for a margin balance of about $10. With 1:5 leverage, can I buy bitcoins in excess of $50? At what point would forced liquidation occur? What does 'maintenance' mean?
MtGox usd withdrawal request is giving an error telling me to check my input and try again. I've submitted a ticket via support tab.
Can you look into this? My account name is same as forum name. Thanks.
Can you look into this? My account name is same as forum name. Thanks.
They may be having problems with their Yubikey again.
I was able to make a smaller withdrawals on the 6th without issue, so I'm not sure what the problem may be..
In the past, Zhoutong has been very quick to respond to tickets and answer my questions, so I'm sure this matter just needs to get his attention to get resolved.
MtGox usd withdrawal request is giving an error telling me to check my input and try again. I've submitted a ticket via support tab.
Can you look into this? My account name is same as forum name. Thanks.
Can you look into this? My account name is same as forum name. Thanks.
They may be having problems with their Yubikey again.
MtGox usd withdrawal request is giving an error telling me to check my input and try again. I've submitted a ticket via support tab.
Can you look into this? My account name is same as forum name. Thanks.
Can you look into this? My account name is same as forum name. Thanks.
Sorry that I didn't see your earlier PM. Normally I only pay attention to support tickets, which can be created by either visiting help.bitcoinica.com or sending emails to [email protected].
I have checked your account and yes, it was really a mess. Some old customers have similar problems because of our previous change in BTC deposit feature, and most likely you are in this category too.
In order to avoid any more problems, I didn't revert your account. Instead, I have credited you 1 BTC, which should be more than enough to recover your losses. (It will arrive after confirmations.)
Thank you for your support!
I have checked your account and yes, it was really a mess. Some old customers have similar problems because of our previous change in BTC deposit feature, and most likely you are in this category too.
In order to avoid any more problems, I didn't revert your account. Instead, I have credited you 1 BTC, which should be more than enough to recover your losses. (It will arrive after confirmations.)
Thank you for your support!
Yes, sorry it was such a mess haha. Thanks so much for the quick service. A+!
Zhoutang,
I need some help with my account. I was attempting to set a limit and I guess it came out as a stop. I was willing to chalk it up to a misclick, but when I went to liquidate the new position it created, it added to my position. I tried to liquidate that, and it added more.
If you could help me sort this out, I'd be appreciative. I'll send you a PM with details.
I need some help with my account. I was attempting to set a limit and I guess it came out as a stop. I was willing to chalk it up to a misclick, but when I went to liquidate the new position it created, it added to my position. I tried to liquidate that, and it added more.
If you could help me sort this out, I'd be appreciative. I'll send you a PM with details.
Hi,
Sorry for the problem. Can you please submit a support ticket to us?
I'll look into your account. If it's a confirmed technical error, I'll credit you as compensation!
Thanks!
Would that be the help.bitcoinica.com, or the private support email? (help.bitcoinica.com is down for me atm)
Or hopefully the PM I sent might address that it is a minor loss and maybe could be handled outside of support ticket means.
Sorry that I didn't see your earlier PM. Normally I only pay attention to support tickets, which can be created by either visiting help.bitcoinica.com or sending emails to [email protected].
I have checked your account and yes, it was really a mess. Some old customers have similar problems because of our previous change in BTC deposit feature, and most likely you are in this category too.
In order to avoid any more problems, I didn't revert your account. Instead, I have credited you 1 BTC, which should be more than enough to recover your losses. (It will arrive after confirmations.)
Thank you for your support!
Zhoutang,
I need some help with my account. I was attempting to set a limit and I guess it came out as a stop. I was willing to chalk it up to a misclick, but when I went to liquidate the new position it created, it added to my position. I tried to liquidate that, and it added more.
If you could help me sort this out, I'd be appreciative. I'll send you a PM with details.
I need some help with my account. I was attempting to set a limit and I guess it came out as a stop. I was willing to chalk it up to a misclick, but when I went to liquidate the new position it created, it added to my position. I tried to liquidate that, and it added more.
If you could help me sort this out, I'd be appreciative. I'll send you a PM with details.
Hi,
Sorry for the problem. Can you please submit a support ticket to us?
I'll look into your account. If it's a confirmed technical error, I'll credit you as compensation!
Thanks!
Would that be the help.bitcoinica.com, or the private support email? (help.bitcoinica.com is down for me atm)
Or hopefully the PM I sent might address that it is a minor loss and maybe could be handled outside of support ticket means.
Zhoutang,
I need some help with my account. I was attempting to set a limit and I guess it came out as a stop. I was willing to chalk it up to a misclick, but when I went to liquidate the new position it created, it added to my position. I tried to liquidate that, and it added more.
If you could help me sort this out, I'd be appreciative. I'll send you a PM with details.
I need some help with my account. I was attempting to set a limit and I guess it came out as a stop. I was willing to chalk it up to a misclick, but when I went to liquidate the new position it created, it added to my position. I tried to liquidate that, and it added more.
If you could help me sort this out, I'd be appreciative. I'll send you a PM with details.
Hi,
Sorry for the problem. Can you please submit a support ticket to us?
I'll look into your account. If it's a confirmed technical error, I'll credit you as compensation!
Thanks!
Zhoutang,
I need some help with my account. I was attempting to set a limit and I guess it came out as a stop. I was willing to chalk it up to a misclick, but when I went to liquidate the new position it created, it added to my position. I tried to liquidate that, and it added more.
If you could help me sort this out, I'd be appreciative. I'll send you a PM with details.
I need some help with my account. I was attempting to set a limit and I guess it came out as a stop. I was willing to chalk it up to a misclick, but when I went to liquidate the new position it created, it added to my position. I tried to liquidate that, and it added more.
If you could help me sort this out, I'd be appreciative. I'll send you a PM with details.
i just wanted to tell you about my good impressions from bitcoinica, zhoutong. i will continue trading on your plattform since i think it is the best featured and easiest do use.
greets
greets
Why am I blocked again? I want to withdraw money from my account, but got Access Denied. I have 1050 USD in it.
I thought your account was banned?
https://bitcointalksearch.org/topic/m.530004
It's another account.
Well hell, if you have 1050 in this account, and -950 in the blocked one... if I where zhoutong, I'd just send you $100 and call it even.
but i'm not zhoutong
The only thing I did with this account recently was actually I want to withdraw money, but always got errors. So I wrote a while true shell script help me make a withdraw every 30 seconds. Mr. Zhou may think it is too often.
Anyway, it's not my fault. I just want my money. I hope Zhou Tong unblock my account ASAP.
Hi,
I thought I had sent you an email.
I have already reset your password and it's included in the email.
That's because of this anomalous withdrawals.
Thanks, I logged in successfully with the new password you sent me. But I got my BTC balance -฿1.00000000. Did someone steal 1 BTC from me?
No, I did it to prevent withdrawals. I'll credit back.
If you have any difficulties to get your money out, just email [email protected]. We will manually withdraw for you.
The automatic withdrawal feature only works for small amount for now.
Why am I blocked again? I want to withdraw money from my account, but got Access Denied. I have 1050 USD in it.
I thought your account was banned?
https://bitcointalksearch.org/topic/m.530004
It's another account.
Well hell, if you have 1050 in this account, and -950 in the blocked one... if I where zhoutong, I'd just send you $100 and call it even.
but i'm not zhoutong
The only thing I did with this account recently was actually I want to withdraw money, but always got errors. So I wrote a while true shell script help me make a withdraw every 30 seconds. Mr. Zhou may think it is too often.
Anyway, it's not my fault. I just want my money. I hope Zhou Tong unblock my account ASAP.
Hi,
I thought I had sent you an email.
I have already reset your password and it's included in the email.
That's because of this anomalous withdrawals.
Thanks, I logged in successfully with the new password you sent me. But I got my BTC balance -฿1.00000000. Did someone steal 1 BTC from me?
For going into the red trying to break Bitcoinica, or for DOSing the withdraw machinery with a shell script?
Zhoutong seems to have the patience of a saint.
Zhoutong seems to have the patience of a saint.
My impression was that he took some responsibility for leaving the hole wide open, and it wasn't an amazing loss. But yes, surprisingly trusting.
It's only one withdraw attempt per 30 seconds, not as often as a DDOS.
For going into the red trying to break Bitcoinica, or for DOSing the withdraw machinery with a shell script?
Zhoutong seems to have the patience of a saint.
Zhoutong seems to have the patience of a saint.
My impression was that he took some responsibility for leaving the hole wide open, and it wasn't an amazing loss. But yes, surprisingly trusting.
Actually perhaps Zhoutong see's the utility of having mb-air around. Contracting professional QA would probably cost more and be less effective.
For going into the red trying to break Bitcoinica, or for DOSing the withdraw machinery with a shell script?
Zhoutong seems to have the patience of a saint.
Zhoutong seems to have the patience of a saint.
My impression was that he took some responsibility for leaving the hole wide open, and it wasn't an amazing loss. But yes, surprisingly trusting.
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