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Topic: ★ BITCOINRUSH CASINO AND SPORTSBOOK EST. 2013 ★ - page 27. (Read 219135 times)

hero member
Activity: 2338
Merit: 953
Temporary forum vacation
Dear admin,

I created a new account about two weeks ago and deposited today to play. The very first game I tried was Hi-Lo, but when the screen loaded, Nothing happened. I clicked Deal, but no other option came up and I could not click anything (there was a no entry symbol when I hover the mouse across options). So anyway I left the screen but found on the next load that 1 mBTC had been deducted from my deposit balance. So now I do not want to proceed with anything in case. Should I be worried to try another game again?

My username is LeahLeet

I'm taking a look, and will get you a refund for that game!

Thank you very much! I saw that my deposit balance has been restored to normal. But is it safe for me to try play the games again? Or perhaps I would like to bet on a sports bet, will this be okay for my account now? I have one comment on the sportsbook, it looks nice and good odds but the only problem is it takes a long time to load, so when I click on wager, it keeps asking me to reload. I do not want to have to trouble you again if something goes wrong. Do you know what happened the first time? I just want to be safe before I proceed.
newbie
Activity: 17
Merit: 0
Waiting 8 + hours for a withdrawal Angry   
Would be nice if customer service answered emails!  Angry

Hi, We don't have any pending w/d's on our side.

Can you shoot me a PM with some more info (like your username), or send an email to [email protected] - they can assist you as well.


Yeah, I finally got it after 10 + hours.   Have you considered hiring more people to monitor withdrawals?

You claim 90% of withdrawals are instant, which is a blatant lie.

legendary
Activity: 1833
Merit: 1030
Dear admin,

I created a new account about two weeks ago and deposited today to play. The very first game I tried was Hi-Lo, but when the screen loaded, Nothing happened. I clicked Deal, but no other option came up and I could not click anything (there was a no entry symbol when I hover the mouse across options). So anyway I left the screen but found on the next load that 1 mBTC had been deducted from my deposit balance. So now I do not want to proceed with anything in case. Should I be worried to try another game again?

My username is LeahLeet

I'm taking a look, and will get you a refund for that game!
legendary
Activity: 1833
Merit: 1030
Waiting 8 + hours for a withdrawal Angry   
Would be nice if customer service answered emails!  Angry

Hi, We don't have any pending w/d's on our side.

Can you shoot me a PM with some more info (like your username), or send an email to [email protected] - they can assist you as well.
newbie
Activity: 17
Merit: 0
Waiting 8 + hours for a withdrawal Angry   
Would be nice if customer service answered emails!  Angry
hero member
Activity: 2338
Merit: 953
Temporary forum vacation
Dear admin,

I created a new account about two weeks ago and deposited today to play. The very first game I tried was Hi-Lo, but when the screen loaded, Nothing happened. I clicked Deal, but no other option came up and I could not click anything (there was a no entry symbol when I hover the mouse across options). So anyway I left the screen but found on the next load that 1 mBTC had been deducted from my deposit balance. So now I do not want to proceed with anything in case. Should I be worried to try another game again?

My username is LeahLeet
newbie
Activity: 68
Merit: 0
@casinobitcoin is there a way to reach customer service on BitcoinRush?  I’ve sent 3 emails today and none have been answered. I’m checking on the status of my withdrawal.  I’m not happy with the live betting so I tried to Wd all my coins
full member
Activity: 169
Merit: 100


There's a polite way to say this and an offensive way. You have higher chances of getting results with the polite way. The strategy you used puts bitcoinrush on their back foot, forcing them into a reactionary stance rather than a progressive stance. I would suggest that you pay attention to this fact, if you want those around you to appreciate what you have to say. That being said, I would appreciate it if bitcoinrush put the rounding issue at the forefront of their agenda. It has been a long time since I've noticed the issue as well.

Thank you both dhamijad and DarkStar_

You're both correct in the fact that this was a rounding issue, and a short-term fix has been applied, we will be making a more strategic fix in our next release which goes live next week.

As per our policy, we have also added a bounty to DarkStar_'s account on BitcoinRush.io He can choose to cash this out immediately with no restrictions, or use it in the Sportsbook or Casino.

dhamijad - Don't waste your time with Tuck. I personally know who he is IRL, and wish he would took the advice I gave him years back to help him fix his addiction and problem.  However, you can clearly see that didn't happen, or he's going through a relapse as he'd rather spend his time creating multiple identities and trolling us on this forum.

I personally see some humor with it all, but do regret people wasting their time.

lol. Best response. Couldn't have come up with a better one. Props.
legendary
Activity: 1833
Merit: 1030


There's a polite way to say this and an offensive way. You have higher chances of getting results with the polite way. The strategy you used puts bitcoinrush on their back foot, forcing them into a reactionary stance rather than a progressive stance. I would suggest that you pay attention to this fact, if you want those around you to appreciate what you have to say. That being said, I would appreciate it if bitcoinrush put the rounding issue at the forefront of their agenda. It has been a long time since I've noticed the issue as well.

Thank you both dhamijad and DarkStar_

You're both correct in the fact that this was a rounding issue, and a short-term fix has been applied, we will be making a more strategic fix in our next release which goes live next week.

As per our policy, we have also added a bounty to DarkStar_'s account on BitcoinRush.io He can choose to cash this out immediately with no restrictions, or use it in the Sportsbook or Casino.

dhamijad - Don't waste your time with Tuck. I personally know who he is IRL, and wish he would took the advice I gave him years back to help him fix his addiction and problem.  However, you can clearly see that didn't happen, or he's going through a relapse as he'd rather spend his time creating multiple identities and trolling us on this forum.

I personally see some humor with it all, but do regret people wasting their time.
full member
Activity: 169
Merit: 100

They've had this "error" for as long as they've been in business. 

Notice the quotations around "error."  Roll Eyes

This will not be corrected shortly. 

In fact, I'm guessing that this issue will take weeks to fix, all the while pocketing your extra money.

I don't recall ever seeing any other casino use these shady tactics to skim money from their players.

This is a nice little strategy Bitcoinrush has going and it's about time someone called them out.

Let's see how "shortly" this gets fixed. 

In the meantime, I'd avoid this shady operation like the plague it is.



There's a polite way to say this and an offensive way. You have higher chances of getting results with the polite way. The strategy you used puts bitcoinrush on their back foot, forcing them into a reactionary stance rather than a progressive stance. I would suggest that you pay attention to this fact, if you want those around you to appreciate what you have to say. That being said, I would appreciate it if bitcoinrush put the rounding issue at the forefront of their agenda. It has been a long time since I've noticed the issue as well.
legendary
Activity: 2772
Merit: 3284

They've had this "error" for as long as they've been in business. 

Notice the quotations around "error."  Roll Eyes

This will not be corrected shortly. 

In fact, I'm guessing that this issue will take weeks to fix, all the while pocketing your extra money.

I don't recall ever seeing any other casino use these shady tactics to skim money from their players.

This is a nice little strategy Bitcoinrush has going and it's about time someone called them out.

Let's see how "shortly" this gets fixed. 

In the meantime, I'd avoid this shady operation like the plague it is.

A lot of casinos have this problem where they round it up, but in reality it's a lower number. They aren't skimming, in fact my account still shows 0.00007BTC left. It's just that I'm guessing they only allow up to a certain number of decimal places for withdraw, and the system uses the round instead of floor. Moneypot had this problem too, where I had half a satoshi extra and it was rounded up.

Ehm... I'm more inclined to the idea this is due to the "rounding" of bets, i.e the website doesn't have a value less than 0.0001 (the balance is x.xxxx), so sport bets with various odds don't round up to the full x.xxxx and either slightly less or more and hence the withdrawal doesn't work for the 0.0001. I'm not standing in their side that much, but that additional amount still remain in balance -but it's in satoshi's and hence doesn't show as a full 0.0001 but nevertheless remains-

Yeah, the extra is a result of the betback/lossback I believe. I don't really mind it, and eventually it will become "valid". Would still be nice if they changed it though, even if it was just for withdraws.
member
Activity: 100
Merit: 10

They've had this "error" for as long as they've been in business. 

Notice the quotations around "error."  Roll Eyes

This will not be corrected shortly. 

In fact, I'm guessing that this issue will take weeks to fix, all the while pocketing your extra money.

I don't recall ever seeing any other casino use these shady tactics to skim money from their players.

This is a nice little strategy Bitcoinrush has going and it's about time someone called them out.

Let's see how "shortly" this gets fixed. 

In the meantime, I'd avoid this shady operation like the plague it is.

x

Ehm... I'm more inclined to the idea this is due to the "rounding" of bets, i.e the website doesn't have a value less than 0.0001 (the balance is x.xxxx), so sport bets with various odds don't round up to the full x.xxxx and either slightly less or more and hence the withdrawal doesn't work for the 0.0001. I'm not standing in their side that much, but that additional amount still remain in balance -but it's in satoshi's and hence doesn't show as a full 0.0001 but nevertheless remains-

Quote
Withdrawing slightly less works, but we get a weird BTC value for current balance. (https://i.imgur.com/oXVaETq.png)







I've had a similar issue with Cxxxxbet before -who also have only 4 decimals-


The solution is obviously either them handling the "small" extra cost, or increasing the number of decimals in balance, the second one doesn't cost BCR anything other than some programming effort.
newbie
Activity: 51
Merit: 0

They've had this "error" for as long as they've been in business. 

Notice the quotations around "error."  Roll Eyes

This will not be corrected shortly. 

In fact, I'm guessing that this issue will take weeks to fix, all the while pocketing your extra money.

I don't recall ever seeing any other casino use these shady tactics to skim money from their players.

This is a nice little strategy Bitcoinrush has going and it's about time someone called them out.

Let's see how "shortly" this gets fixed. 

In the meantime, I'd avoid this shady operation like the plague it is.

legendary
Activity: 1833
Merit: 1030
newbie
Activity: 68
Merit: 0
Is there a way of blocking the casino on this site if I just wanna use it for sports and not be tempted
legendary
Activity: 1833
Merit: 1030
Congrats to our top 3 Blackjack Players for the month of December!



legendary
Activity: 3066
Merit: 1312
I might visit this website as soon as I start racking up some bitcoins on my miner. How much do you give for referral bonuses, since i have a friend interested.

https://www.bitcoinrush.io/affiliates
This page gives you full explanation on how their affiliates program works. If your friend is a big whale of sports betting or casino players then it will be very profitable for you. Just go ahead and ask your friend to register under your affiliate link and happy earning for you.
newbie
Activity: 8
Merit: 0
I might visit this website as soon as I start racking up some bitcoins on my miner. How much do you give for referral bonuses, since i have a friend interested.
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