Topic: bitcoinvps.net Contact? (Read 1710 times)
We've still been unable to reach anyone from bitcoinvps. We have stopped processing payouts on their account until it can be cleared up. It's an odd situation for sure. I can't imagine there was an intention to scam people and they didn't have a huge amount of orders. It makes me wonder if something happened to the owner of the service.
And just to mention, the Trade page on the wiki had been updated on Feb 20th where the wiki username FredrikBacklund had removed BitcoinVPS from the list of "Dedicated/Virtual Server Hosting" vendors.
- http://en.bitcoin.it/w/index.php?title=Trade&action=historysubmit&diff=24149&oldid=24148
- http://en.bitcoin.it/w/index.php?title=Trade&action=historysubmit&diff=24149&oldid=24148
No answer from their phone number although I only tried option 1 (sales). Didn't want to give them any more money trying all 3 options (0870 is a premium rate number).
Bit-pay, their payment processor, got in touch with me to say they're looking into it. I requested they halt payments to this company. Unfortunately they're not able to refund me because they pass the payment on almost immediately.
Bit-pay, their payment processor, got in touch with me to say they're looking into it. I requested they halt payments to this company. Unfortunately they're not able to refund me because they pass the payment on almost immediately.
I'll try giving them a ring tomorrow.
This also looks like them (same address and phone number):
http://twitter.com/#!/europhase/
http://www.europhase.net
This also looks like them (same address and phone number):
http://twitter.com/#!/europhase/
http://www.europhase.net
Anyone had any luck contacting
Assuming you've filed a ticket and gotten no response then another contact method for Bitcoin-VPS that they show is their phone number.
Email: [email protected] Phone: 0870 4710 895
- http://www.bitcoinvps.net/contact/#
Have you tried that?
I should have checked here first. Ordered a vm from bitcoinvps a few days ago, paid straight away and haven't heard anything. Invoice shows as being unpaid yet coins were transferred to bit-pay.com. Anyone had any luck contacting bit-pay? It was only just over 1 bitcoin but still annoying.
Hey,
I bought a VPS from bitcoinvps.net recently paid for it straight away and haven't heard from them!
Anyone any contact with them or any details?
I bought a VPS from bitcoinvps.net recently paid for it straight away and haven't heard from them!
Anyone any contact with them or any details?
Their site shows:
Quote
BitCoinVPS is a trading name of Rack Internet Ltd.
Rack Internet Ltd, 145-157 St John Street, London, EC1V 4PW
Rack Internet Ltd, 145-157 St John Street, London, EC1V 4PW
- http://www.bitcoinvps.net/contact/#
- https://my.bitcoinvps.net/submitticket.php
But have you tried their pre-sales contact method?
- https://my.bitcoinvps.net/contact.php
Hey,
I bought a VPS from bitcoinvps.net recently paid for it straight away and haven't heard from them!
Anyone any contact with them or any details?
Any help would be great.
R
I bought a VPS from bitcoinvps.net recently paid for it straight away and haven't heard from them!
Anyone any contact with them or any details?
Any help would be great.
R
You may be out of luck, that company seems to be defunct.
https://bitcointalksearch.org/topic/vps-service-needed-45657
https://bitcointalksearch.org/topic/bitcoin-vps-cant-view-invoice-50874
Hey,
I bought a VPS from bitcoinvps.net recently paid for it straight away and haven't heard from them!
Anyone any contact with them or any details?
Any help would be great.
R
I bought a VPS from bitcoinvps.net recently paid for it straight away and haven't heard from them!
Anyone any contact with them or any details?
Any help would be great.
R
Jump to: