BitcoinWireless.com - 280 carriers in 112 countries, Bitcoin with no fees!

Yankee (BitInstant)

legendary

Activity: 1078

Merit: 1000

Charlie 'Van Bitcoin' Shrem

Quote from: forexmasterja on February 19, 2013, 09:58:24 PM

Ok I placed an order on Feb 9 trying to puchase minutes for a cellphone in Jamaica. And the transaction was never completed despite my attempts to contact customer support.

Transaction ID for the bitcoins i sent - 902d32bdf107401b222850f0dd2c64088bc5c0f9b7cad080d46686274fd27934

Please send my coins back as no minutes have been sent.

Ok, checking it out now.

forexmasterja

full member

Activity: 130

Merit: 100

Ok I placed an order on Feb 9 trying to puchase minutes for a cellphone in Jamaica. And the transaction was never completed despite my attempts to contact customer support.

Transaction ID for the bitcoins i sent - 902d32bdf107401b222850f0dd2c64088bc5c0f9b7cad080d46686274fd27934

Please send my coins back as no minutes have been sent.

Yankee (BitInstant)

legendary

Activity: 1078

Merit: 1000

Charlie 'Van Bitcoin' Shrem

Quote from: ghostshirt on February 18, 2013, 10:50:11 AM

Do you have plans for adding other operators for countries? Specifically the other two besides Vodafone in Turkey.

Of course!

ghostshirt

full member

Activity: 216

Merit: 100

Do you have plans for adding other operators for countries? Specifically the other two besides Vodafone in Turkey.

giszmo

legendary

Activity: 1862

Merit: 1114

WalletScrutiny.com

Quote from: greenlander on February 18, 2013, 12:10:23 AM

Quote from: giszmo on February 14, 2013, 04:15:18 PM

I wouldn't call it scam yet but I wouldn't call it O K neither when they don't resolve issues.

Bitcoin requires trust since transactions cannot be reversed and escrow services generally aren't used.

The only recourse against seller fraud is reputation.

This guy, Yankee/Charlie, stole money from me and did not acknowledge my issue. From this thread it's pretty obvious that he's stealing bitcoins from others. He's dishonest, so further appealing to him is just a waste of keystrokes.

The only thing one can do is to call him out in public for it so that he can't scam others.

I agree with you on one part:
In a Bitcoin economy where the buyer doesn't have to strip naked and proof he's trustworthy, the seller has to strip naked to get the trust needed to conduct business. That is much more efficient as you don't need a rating of all customers but only of the much fewer businesses. I like that. People vet the business and tell their results.

I don't agree that Charlie stole your money. I mean I don't like that he treated me and apparently you like a troll that's damaging his business rather than taking the issue serious within hours. That is not professional and yes, we both consider public communication of a services issue important of the vetting process which in turn Charlie seams to find unprofessional. He never was pro-active trying to settle my issues but in my case it was settled. He repaid me the full amount I had sent towards his business.

I see bitcoinwireless as a powerful tool to introduce friends to bitcoin and therefore it has a tremendous value that will not immediately nullified by some payment issues. I'm keeping an eye on this and as soon as it runs smooth, I will tell every Chilean with a prepaid phone about it but there's a long way to go unfortunately. The whole process would have to take no more than 5 minutes reliably and not charge some surprise fees.

Zedster

full member

Activity: 182

Merit: 100

Interested in your product. I can't tell from the site but will you cover Denmark? Right now getting coins here is like pulling teeth.

And do you have a newletter or something to know when the hard roll out happens?

greenlander

newbie

Activity: 28

Merit: 0

Quote from: giszmo on February 14, 2013, 04:15:18 PM

I wouldn't call it scam yet but I wouldn't call it O K neither when they don't resolve issues.

Bitcoin requires trust since transactions cannot be reversed and escrow services generally aren't used.

The only recourse against seller fraud is reputation.

This guy, Yankee/Charlie, stole money from me and did not acknowledge my issue. From this thread it's pretty obvious that he's stealing bitcoins from others. He's dishonest, so further appealing to him is just a waste of keystrokes.

The only thing one can do is to call him out in public for it so that he can't scam others.

Yankee (BitInstant)

legendary

Activity: 1078

Merit: 1000

Charlie 'Van Bitcoin' Shrem

Quote from: giszmo on February 14, 2013, 04:15:18 PM

Quote from: FreeMoney on February 14, 2013, 02:37:10 PM

Quote from: greenlander on February 14, 2013, 08:33:16 AM

Quote from: Yankee (BitInstant) on February 09, 2013, 11:55:24 AM

Thanks for testing this for us.
I also think that you should mention to everyone that we fully refunded all your orders.
Additionally, I personally responded to you every single time extremely fast.
Thanks again for testing, we are working on the Chilean issue.
Charlie

I don't know exactly what you're talking about.

You took my bitcoins. You didn't give me any phone credit. You disregarded my email and you ignored the problem description I submitted on the form on your website.

The statement "we fully refunded all your orders" is nothing but a lie. You didn't refund my bitcoins.

Quote from: FreeMoney on February 09, 2013, 06:32:39 AM

Geez, it's clearly not a scam, the same guys already move 10s or 100s of thousands of coins per month, it's just new and they are working out the kinks I'm sure.

I don't really know what you're talking about either.

Are you saying that a person who takes bitcoins, doesn't provide the agreed-upon service, and then simply ignores efforts to communicate about the issue isn't a scam?

FreeMoney, all I can say is that we have differing opinions about what a "scam" is.

I do not consider that sufficient.

Would you say that if you pay for a hotdog and the gentleman serving it has a heart attack dies and drops the last one on the ground? Is he is a scammer? More is required than not delivering in order for a scam to happen. It requires intent. There is no bad intent here, they are trying to offer a new international service, there are going to be some problems for a while.

I wouldn't call it scam yet but I wouldn't call it O K neither when they don't resolve issues. I'm willing to share all information they need. I invest time. A lot of time testing their service from Chile. I charge a friend's phone, not mine and when I tell them it failed and had an incredible fee, they claim it did not fail and ignore my and other's questions about fees. Sorry I asked for one year when this is going life and they said they are still negotiating with some companies and I asked, why not start with some first as this is what you do to get the service tested. Take a small group and see if it scales (support also has to scale) and then add one country after the other. They said it would be better to start global. Hey, great, so they delayed things by almost a year to not launch global and not have things ready neither. Either you are a big guy and launch global and provide the support all at once or you are a startup and launch in increments. Sorry but this pretending to be the big guy made this a failed launch in my eyes.

Edit: I just tried the reddit gold thingy and the calculated fee was *minus* 1%.

Hey man,

Look, I understand you are frustrated, but relax for a second.

You have all my contact information, if there is an outstanding issue email me directly

We did a soft launch, we found issues that everyone helped us. Some of your transfers went thru, others didnt.

Were dealing with your Chilean provider and figuring out why some credits went thru and others didnt.

If you are still owed BTC, just send me a PM

We are moving forward with the hard launch once these issues are fixed

Charlie

giszmo

legendary

Activity: 1862

Merit: 1114

WalletScrutiny.com

Quote from: FreeMoney on February 14, 2013, 02:37:10 PM

Quote from: greenlander on February 14, 2013, 08:33:16 AM

Quote from: Yankee (BitInstant) on February 09, 2013, 11:55:24 AM

Thanks for testing this for us.
I also think that you should mention to everyone that we fully refunded all your orders.
Additionally, I personally responded to you every single time extremely fast.
Thanks again for testing, we are working on the Chilean issue.
Charlie

I don't know exactly what you're talking about.

You took my bitcoins. You didn't give me any phone credit. You disregarded my email and you ignored the problem description I submitted on the form on your website.

The statement "we fully refunded all your orders" is nothing but a lie. You didn't refund my bitcoins.

Quote from: FreeMoney on February 09, 2013, 06:32:39 AM

Geez, it's clearly not a scam, the same guys already move 10s or 100s of thousands of coins per month, it's just new and they are working out the kinks I'm sure.

I don't really know what you're talking about either.

Are you saying that a person who takes bitcoins, doesn't provide the agreed-upon service, and then simply ignores efforts to communicate about the issue isn't a scam?

FreeMoney, all I can say is that we have differing opinions about what a "scam" is.

I do not consider that sufficient.

Would you say that if you pay for a hotdog and the gentleman serving it has a heart attack dies and drops the last one on the ground? Is he is a scammer? More is required than not delivering in order for a scam to happen. It requires intent. There is no bad intent here, they are trying to offer a new international service, there are going to be some problems for a while.

I wouldn't call it scam yet but I wouldn't call it O K neither when they don't resolve issues. I'm willing to share all information they need. I invest time. A lot of time testing their service from Chile. I charge a friend's phone, not mine and when I tell them it failed and had an incredible fee, they claim it did not fail and ignore my and other's questions about fees. Sorry I asked for one year when this is going life and they said they are still negotiating with some companies and I asked, why not start with some first as this is what you do to get the service tested. Take a small group and see if it scales (support also has to scale) and then add one country after the other. They said it would be better to start global. Hey, great, so they delayed things by almost a year to not launch global and not have things ready neither. Either you are a big guy and launch global and provide the support all at once or you are a startup and launch in increments. Sorry but this pretending to be the big guy made this a failed launch in my eyes.

Edit: I just tried the reddit gold thingy and the calculated fee was *minus* 1%.

FreeMoney

legendary

Activity: 1246

Merit: 1016

Strength in numbers

Quote from: greenlander on February 14, 2013, 08:33:16 AM

Quote from: Yankee (BitInstant) on February 09, 2013, 11:55:24 AM

Thanks for testing this for us.
I also think that you should mention to everyone that we fully refunded all your orders.
Additionally, I personally responded to you every single time extremely fast.
Thanks again for testing, we are working on the Chilean issue.
Charlie

I don't know exactly what you're talking about.

You took my bitcoins. You didn't give me any phone credit. You disregarded my email and you ignored the problem description I submitted on the form on your website.

The statement "we fully refunded all your orders" is nothing but a lie. You didn't refund my bitcoins.

Quote from: FreeMoney on February 09, 2013, 06:32:39 AM

Geez, it's clearly not a scam, the same guys already move 10s or 100s of thousands of coins per month, it's just new and they are working out the kinks I'm sure.

I don't really know what you're talking about either.

Are you saying that a person who takes bitcoins, doesn't provide the agreed-upon service, and then simply ignores efforts to communicate about the issue isn't a scam?

FreeMoney, all I can say is that we have differing opinions about what a "scam" is.

I do not consider that sufficient.

Would you say that if you pay for a hotdog and the gentleman serving it has a heart attack dies and drops the last one on the ground? Is he is a scammer? More is required than not delivering in order for a scam to happen. It requires intent. There is no bad intent here, they are trying to offer a new international service, there are going to be some problems for a while.

Seth Otterstad

sr. member

Activity: 328

Merit: 250

When I select "Costa Rica" and "Kolbi", the product field says "null".

giszmo

legendary

Activity: 1862

Merit: 1114

WalletScrutiny.com

So, as last time I will let you know about this not being settled until it is. Please send refunds to the same address I gave to Alex Waters or the address my payment came from.

BTCGOLD

sr. member

Activity: 958

Merit: 256

Betking.io - Best Bitcoin Casino

Germany is not supported? We are one of the biggest bitcoin group

greenlander

newbie

Activity: 28

Merit: 0

Quote from: Yankee (BitInstant) on February 09, 2013, 11:55:24 AM

Thanks for testing this for us.
I also think that you should mention to everyone that we fully refunded all your orders.
Additionally, I personally responded to you every single time extremely fast.
Thanks again for testing, we are working on the Chilean issue.
Charlie

I don't know exactly what you're talking about.

You took my bitcoins. You didn't give me any phone credit. You disregarded my email and you ignored the problem description I submitted on the form on your website.

The statement "we fully refunded all your orders" is nothing but a lie. You didn't refund my bitcoins.

Quote from: FreeMoney on February 09, 2013, 06:32:39 AM

Geez, it's clearly not a scam, the same guys already move 10s or 100s of thousands of coins per month, it's just new and they are working out the kinks I'm sure.

I don't really know what you're talking about either.

Are you saying that a person who takes bitcoins, doesn't provide the agreed-upon service, and then simply ignores efforts to communicate about the issue isn't a scam?

FreeMoney, all I can say is that we have differing opinions about what a "scam" is.

paraipan

legendary

Activity: 924

Merit: 1004

Firstbits: 1pirata

Quote from: Elwar on February 14, 2013, 12:08:09 AM

Great job guys.

I will certainly try this the next time I need to fill my Etisalat phone with minutes.

That was an Egypt carrier, right?

Elwar

legendary

Activity: 3598

Merit: 2386

Viva Ut Vivas

Great job guys.

I will certainly try this the next time I need to fill my Etisalat phone with minutes.

AlexWaters

member

Activity: 77

Merit: 11

Twitter:@watersNYC

Thanks for being so patient with us. The testing helped us see some issues we missed in development - primarily with our carrier integration. We are looking at fixing these on a case-by-case basis so please bear with us.

Once those issues are fixed we will have much faster processing and support.

I'm excited to see Bitcoin Wireless provide fast service for most major carriers. We're looking forward to meeting that goal soon.

Seth Otterstad

sr. member

Activity: 328

Merit: 250

Can you guys PLEASE add Movistar Costa Rica? Their page where you recharge with a credit card online is UNENCRYPTED. I might switch to kolbi just so I can use BitcoinWireless.

http://movistar.cr/recarga/

giszmo

legendary

Activity: 1862

Merit: 1114

WalletScrutiny.com

Quote from: justusranvier on February 10, 2013, 11:08:03 AM

Quote from: giszmo on February 10, 2013, 10:49:15 AM

Quote from: justusranvier on February 10, 2013, 09:49:16 AM

Quote from: giszmo on February 10, 2013, 05:50:29 AM

Apart from one person on reddit that is "happy about the service since one month", is there any other person that actually got his phone charged? At what fee? At which delay? With which carrier?

I've done two successful Simple Mobile refills.

May I ask for carrier, country, fee and speed?

Simple Mobile is a carrier in the US.

According to my archived emails I was quoted BTC3.685 on Mon, 31 Dec 2012 16:55:03 -0800 (PST) for a refill card with a face value of $50.

I received the email containing the refill code 10 minutes later on Mon, 31 Dec 2012 17:05:03 -0800 (PST).

Wow! This sounds really really good. $13.42/Ƀ * 3.685Ƀ = $49.45 if I picked about the right rate. That is no fees and 10 minutes processing time.

Hope this will soon be available to Chile and the rest of the world.

justusranvier

legendary

Activity: 1400

Merit: 1013

Quote from: giszmo on February 10, 2013, 10:49:15 AM

Quote from: justusranvier on February 10, 2013, 09:49:16 AM

Quote from: giszmo on February 10, 2013, 05:50:29 AM

Apart from one person on reddit that is "happy about the service since one month", is there any other person that actually got his phone charged? At what fee? At which delay? With which carrier?

I've done two successful Simple Mobile refills.

May I ask for carrier, country, fee and speed?

Simple Mobile is a carrier in the US.

According to my archived emails I was quoted BTC3.685 on Mon, 31 Dec 2012 16:55:03 -0800 (PST) for a refill card with a face value of $50.

I received the email containing the refill code 10 minutes later on Mon, 31 Dec 2012 17:05:03 -0800 (PST).

Topic: BitcoinWireless.com - 280 carriers in 112 countries, Bitcoin with no fees! (Read 4632 times)