Topic: Bitcurex is trying to scam me for 300 euros, What can i do? - page 2. (Read 2408 times)

It's a polish exchange. They probably don't even speak English, so I wouldn't think that's a big deal.

Disclosure: Have used them in the past, no issues here anyhow. Also, that is their correct email address [email protected]

Did they spell all that shit wrong in that quote you posted?  If so, did you not catch that?  That would set off very loud alarm bells with me.

They refused to refund to me.

I will contact my bank and ask for their help to get the money from Bitcurex's poland bank.

will update soon.

Their reply:

This is the general approach. However, in our ToS there is a section were we state, that in case of any suspicions, we may ask user to verify his account. In your case it is because you've triggered our security protocol, especially depositing from one of the two listed countries(France and Germany they said) of higher fraud risk. And 300 euros, believe us or not, is more than enough in many fraud cases. We are not doing it to irritate you or because we are malicious. Please try to understand our point of view and believe us, we also want to unlock your withdrawals ASAP as we hate to lock it.



I am asking for refund money back to my bank account now .. waiting for reply ..

Hi, guys.

I deposited two times about 300 euros into my bitcurex account at few weeks ago, the reason i tried to use them is because their website clearly said:


I don't want to send my id to some random internet company, so i decided to use them. i thought it would be all good since i only deposit 300 euros and would only withdraw bitcoins.
Today i made bid orders and bought 1.xx bitcoins, when i tried to withdraw them i found out that i am blocked to withdraw bitcoin. When i tried to submit a ticket i saw a old message in my ticket system said:


I haven't seen this message until today because there is no notice at anywhere in the web page. i can only see it when i try to make a ticket.

So i reply that i dont want to send my id to some random exchangers like them, if they think i am trying to scam them with 300 euros, they are free go to the police of Poland or the police of France (where my bank located), but they should not block my bitcoin withdraw.

However i think they will try to turn me down anyway, What can i do? hire a lawyer is more expensive than 300 euros, can i accuse them for scam on the Poland police website?

http://z77i.imgup.net/16a31.png
http://l61i.imgup.net/26951.png

Thank you


UPDATED: 22/07/2017
After contacted their bank, Bitcurex finally refunded my money after such a long time, without asking for my ids anymore. Thanks to everyone who supported me.