Topic: BitFloor Customer Reviews (Read 6609 times)

BitFloor has reported a security breach.  No coins were kept in cold storage, and all coins from the hot wallet are now spent.  


 - https://bitcointalksearch.org/topic/bitfloor-needs-your-help-105818
 - https://bitcointalksearch.org/topic/bitfloor-coin-theft-details-105819

Ah ... title shows customer reviews, not customer support.  Sorry.

E-mail is a horrible communications method though.  A ticket-based support tool might be something to prioritize.

Such a question is better first sent to support In either case, please try to login again as the issue should be resolved.

Trying to login I get:

Ah, I see. Thanks for the quick reply, Shtylman

It is a glitch with the limit order calculator interface which happens when you tab out of the field instead of clicking out of it. I will get the issue resolved. Liquidity rebates are indeed in USD as you are expecting.

I'm not sure which thread to ask this question but....

While testing Limit Order entries on the website an additional .4% is added to the trade size. For example, a "Sell: 1 @8.50" changes to "Sell: 1.004 @8.50". How does this work exactly?
I thought the liquidity rebates where in USD and if so, why is the order size increasing?

As previously mentioned multiple times, people don't need a Chase bank to wire money to Bitfloor. Your middleman services are redundant and carry unnecessary legal liability.

You won't know you have become a mule until it's all over and the fat lady sings.

You are correct.  Putting other peoples money through your own account is not a good idea.  But I don't launder money.  So If you don't have a chase bank just wire me some money and I'll deposit it for you!

Don't offer this.
1) Bitfloor accepts wires from any bank in the world
2) Most likely the only people willing to take you up on this offer would do so in order to launder money through your account.  When you get a knock on the door and some DEA agents want to know how/why $50K worth of funds related to a drug sting went through your bank account you will be saying "man that was stupid".

BitFloor is awesome.

While everyone whines and complains about their money being tied up at Gox and puts sellers here on hold waiting for funds.  I drive my happy *ss down to a chase bank, drive back to the office and spend the freshly purchased credit on BTC...  Which then immediately gets spent on hardware.  It's a vicious cycle.

If for some strange reason I want USD the process is even easier, I sell BTC and transfer the funds to my Chase account.


If you don't have a chase bank just wire me some money and I'll deposit it for you!

Didn't remember reading that when I first saw the change was made a few days ago. Thanks.

Yes. Please read the deposit instructions carefully as they clearly say you will be credited the exact amount you deposit and that you MUST deposit the amount shown on the webpage or you WILL NOT be credited.

Users who follow these instructions are credited instantly and without problems. If you do not follow the instructions then you WILL NOT be credited.

Still kinda wondering about the Chase cash deposit system that adds an extra amount to what you enter on the site. Does the extra amount also get deposited along with the base amount you entered?

From ING Direct's website
"What are the eligibility requirements for Electric Orange checking?

You must be a U.S. citizen or permanent resident with a valid Social Security number and be at least 18 years old. As part of the account opening process, we may or may not obtain information about you from a consumer reporting agency (a "hard pull"). If we do, we may or may not open Electric Orange for you based on that information.

You are not required to keep your other checking account after your Electric Orange is opened. You do not need to have another ING DIRECT account in order to apply for Electric Orange."

+1

is this only for customers in the USA?
TIA

Shtylman saw and heard nothing You are technically only supposed to send funds to yourself, however I realize that there is nothing that stops you from giving away your account info (granted we reserve the right to limit the number of accounts we see you creating or otherwise slow down the account creation process). Bitcoin challenges the way we normally think about "sending" funds and, as such, systems will need to adjust accordingly. Or official policy is currently to not allow user to user transfers or facilitate this in any way, however we are looking into what it would take to make this happen since we do know it is a feature users want. It would be better to allow it in a "legitimate" fashion rather than having users do weird things with their accounts which could potentially put them at more risk.

I am very much a believer in doing the right things technically that make processes work. When something is technically possible to accomplish I do not believe it right to say you "can't" do it or that it is somehow "illegal". If you wish to prevent people from doing something you have to either make it advantageous not to do it (i.e. easier to do the "right" think) or otherwise impossible to do. Since Bitcoin business are still very much in the early stages, making things impossible is both technically and logistically difficult so I favor the approach of seeing why users wish to do something and work to make that happen.

Edit: I will also add that these types of things do not really go against AML policies or such. Since you would still be required verify before moving large amounts out of your accounts. You also take the risk of us detecting irregular access and looking closer at your activities. However, there are plenty of completely legitimate reasons to move funds and one reason I am a part of Bitcoin is that I believe people should have these abilities.

Yes, very clever. Kind of scary too (from an AML POV)