Topic: BitInstant - resolved (Read 765 times)
recieved thank you
Can you please PM me? When I send a message, I see nothing in the outbox so I am not sure if it reached you.
Processed your orders!
Bitinstant is a top notch site to use
Can you please PM me? When I send a message, I see nothing in the outbox so I am not sure if it reached you.
I sent close to 2k to bitinstant for btc-e. They ran out of funds so all of my orders were execution failed. I contacted support yesterday multiple times, was told a business day. Its now been 24hrs, everyone else that I asked was receiving their orders fine. This is just unacceptable. The support barely responds, and now I have to wait because of their mistakes? Who can I contact to speed things up.
Hey, why not send me a PM on the forum and post in our support thread?
Most of our staff is on flights back home, we were doing a show this weekend in China.
Also, it would help if you posted your Order ID here, so we can process it.
We'd be glad to help
-Charlie
they have a separate support thread - where you can post as newbie member - here: https://bitcointalksearch.org/topic/official-newbie-bitinstant-support-thread-active-customer-support-128314
I sent close to 2k to bitinstant for btc-e. They ran out of funds so all of my orders were execution failed. I contacted support yesterday multiple times, was told a business day. Its now been 24hrs, everyone else that I asked was receiving their orders fine. This is just unacceptable. The support barely responds, and now I have to wait because of their mistakes? Who can I contact to speed things up.
resolved thank you
resolved thank you
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