Hello Bitmain
I am REPEATEDLY telling you since i made payment that ADDRESS is not VALID and just a PLACEHOLDER address to UPDATE my CORRECT address, despite of my repeated requests you have SHIPPED the unit to a address which DOES NOT EXIST
Now what will happen? I never expected this from you Bitmain, on SAME email you confirmed payment but did not even acknowledged updating my email, this is INSANE and NOT EXPECTED From Bitmain professional company.
ONCE again, you are requested to IMMEDIATELY contact DHL and get address updated For my Order ID: 0012018011709001:-
For my Order ID: 0012018011709001 I repeatedly requested you through the same email when i make payment where you responded acknowledging payment but never responded to my address update request, then i submitted tickets, sent you tweets but you are too busy shifting from China to Canada that you don't care about customers.
Now due to this poor support of yours my miner will land no where in UAE because address is a place holder and its even writtent in it
Can someone please get Bitmain on the line please or any phone number of them where i can talk them.
Thanks
I am REPEATEDLY telling you since i made payment that ADDRESS is not VALID and just a PLACEHOLDER address to UPDATE my CORRECT address, despite of my repeated requests you have SHIPPED the unit to a address which DOES NOT EXIST
Now what will happen? I never expected this from you Bitmain, on SAME email you confirmed payment but did not even acknowledged updating my email, this is INSANE and NOT EXPECTED From Bitmain professional company.
ONCE again, you are requested to IMMEDIATELY contact DHL and get address updated For my Order ID: 0012018011709001:-
For my Order ID: 0012018011709001 I repeatedly requested you through the same email when i make payment where you responded acknowledging payment but never responded to my address update request, then i submitted tickets, sent you tweets but you are too busy shifting from China to Canada that you don't care about customers.
Now due to this poor support of yours my miner will land no where in UAE because address is a place holder and its even writtent in it
Can someone please get Bitmain on the line please or any phone number of them where i can talk them.
Thanks
Um might I recommend https://shop.bitmain.com/support.htm?m=technicalSupport rather than flailing about here? Also, and I am sure you have your reasons, but why in the world would you put a "placeholder" adress in your order?
1. I did that same time to their support and also the payment email where they replied me on balance payment and 'ignored' the address update part.
2. The place holder address was placed because the time was so less and i had no time to update address, you know batch was sold out in few minutes.
I see, that link I posted has their phone number. Perhaps you should call.
