I'm playing on bitlser for more than year and admin always quite helpful in solving issues very polite manner.
They've been polite all the time and so far I haven't experienced any disappointment with my inquiry when I'm in problem.But recently I noticed that he and his support team has become more arrogant in replying our issues.
How arrogant? be specific and get to the point.They didn't scam anything to me but noticed a different tone in their response.
As a customer, sometimes we feel extraordinary and needs to be treated special. Let us see your conversation.Is it due to they already gained sufficient trust from this community?
It's not about that, maybe you're the only one that can hear that tone of their response. I never had problems with them. You did even made a newbie account just for this? 