today I disposed around 0.0058 then I play 100 times and win 0.019, then I request to withdraw, after some time bitsler admin declin my withdraw and block my account.
my user id is:: palpara
I also mail to admin,(
[email protected]) but he reply as given below.
Hello,
The system has detected a faucet farm behavior and multi accounting.
You are not allowed to withdraw.
Keep in mind that Bitsler is a casino, you can use faucet to test the site or to play for fun, but playing only for free and try to make money from faucet is not the main idea.
Kind Regards,
Gustavo
(I have a question, why my deposit balace added in my bitsler account, and why I can refund my balance???))
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Update News
(Admin Refund balance in my account 0.01)
Very disgusting behavior from the Bitsler side.
Unless they wrote before you started playing(that you can not withdraw funds that were earned through playing with bonus funds) they should let you withdraw.
They claim that you can not withdraw bonus funds, then why did they requested users to wager 100x of the bonus in order to withdraw?
Hi,
You should understand/read the topic before answering.
The players didn't follow our basic rules : 2 accounts maximum by person/IP/family/household. He had more than 2 accounts and he used them to faucet farm. But because he was at first a deposit player, we have forgiven him and refund his balance and made him understand the rules.
Update News
(Admin Refund balance in my account 0.01)
You will never have any issues with us if you follow the rules. We are declining less than 1% of the daily withdrawals. Only the abusers are blocked and if you think that you aren't one of them and you are blocked, please contact our support
Don't forget that we are providing one of the highest paying faucets that is currently available which does attract many abusers. That's why we have to make a lot of verifications.
Cheers,