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Topic: BITTREX ACCOUNT GOT HACKED NOTHING CAN BE DONE NOW (Read 318 times)

newbie
Activity: 5
Merit: 1
I could guess what their reply would be after I read 'BTC were transferred from your acc' in the 2nd line, I hope you cover loses back-up soon and reset your account passwords turn on security settings, just to be safe and secure your account be careful next time mate.
yeah hopefully may be some day losses will be covered
legendary
Activity: 3542
Merit: 3625
Crypto Swap Exchange
Sorry to read about your losses. 2fa should have saved you here but reading the logs from the bottom up it was enabled after it was redrawn.
Yes Mate the hacker activated it using his authenticator which kept me from logging in into my account after he hacked it and because of it i have waited 3-4 days for bittrex to remove the 2fa and saw all my funds are gone
that was a shock bro

You made more essential mistakes. Do you keep backup authenticator keys on the same email address?
Are you sure found the way how they are hacked your account?
If you have accounts on other exchanges, wallets etc ... you need to check it also and change your passwords ASAP.
newbie
Activity: 5
Merit: 1
Sorry to read about your losses. 2fa should have saved you here but reading the logs from the bottom up it was enabled after it was redrawn.
Yes Mate the hacker activated it using his authenticator which kept me from logging in into my account after he hacked it and because of it i have waited 3-4 days for bittrex to remove the 2fa and saw all my funds are gone
that was a shock bro
newbie
Activity: 5
Merit: 1
Did you try to check your email if you receive something like there is new IP accessing your Gmail account?
Because to my email, every time I log in with different IP Gmail notify me with new IP so if you receive it with different ip which is not nearly difference in your IP they have access to your Gmail or email account.

Always use 2fa to all exchanges to make sure your account is safe. Never experience the same as this before and until now except for scam cloud mining sites and investment sites before.

What I noticed from the IP logs it looks like there is no other IP login to your account almost all IP is from your ISP generated. Maybe someone remotely uses your PC or laptop without you knowing.
yes i checked everything in email to make sure that someone logged into it but didn't find any such information regarding some one using my email i searched emails regarding that but no help no emails are there
also no bro someone is not using it i tell you why because in the bittrex statements my logins are flagged as using windows and ip were different but the day my coins were transferred the ip was different and its clearly showing that the session was logged in through linux os
hero member
Activity: 1568
Merit: 544
Sorry to read about your losses. 2fa should have saved you here but reading the logs from the bottom up it was enabled after it was redrawn.
full member
Activity: 714
Merit: 102
You have become a victim, you can consult with Bittrex, with this incident. because there is nothing we can do to help you with this incident, learn from your experience while maintaining the security of your account as best you can with a dual security application support.
hero member
Activity: 3178
Merit: 661
Live with peace and enjoy life!
That's why it's necessary to be careful with our only account.
All my accounts are secured by 2FA so it will not be access by anyone although my password will be hack.
If an account is hack, it's hard to recover it especially the funds, so we should just learn from our mistake and move on.
legendary
Activity: 2058
Merit: 1028
Welcome to the digital era where everything need to be more careful because hacker getting smarter from time to time.

Personally I active email notification and 2FA so I can strengthen my security against hacker's attempt.
Maybe it's not heppen now but 5 or 10 years later !
sr. member
Activity: 770
Merit: 252
I could guess what their reply would be after I read 'BTC were transferred from your acc' in the 2nd line, I hope you cover loses back-up soon and reset your account passwords turn on security settings, just to be safe and secure your account be careful next time mate.
legendary
Activity: 1612
Merit: 1001
well keeping account safe is bit tedious but worth it, one should always enable all the security features offered by bittrex or any other site. sorry for your loss, nothing can be done once transaction is on the blockchain. i hope it's wasn't much and wish you could make it back.
sr. member
Activity: 1568
Merit: 321
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It is so sad but I think you catched by a phishing mail. And it is sad but it is so hard to get back your account or assets. I hope you will find a way but it won't be easy.
legendary
Activity: 1638
Merit: 1046
Did you try to check your email if you receive something like there is new IP accessing your Gmail account?
Because to my email, every time I log in with different IP Gmail notify me with new IP so if you receive it with different ip which is not nearly difference in your IP they have access to your Gmail or email account.

Always use 2fa to all exchanges to make sure your account is safe. Never experience the same as this before and until now except for scam cloud mining sites and investment sites before.

What I noticed from the IP logs it looks like there is no other IP login to your account almost all IP is from your ISP generated. Maybe someone remotely uses your PC or laptop without you knowing.
hero member
Activity: 1358
Merit: 509
IMO having the second type of backup for such cases will be nice in order to stop these activities by different hacker groups. Did their support team ask about the 2FA or which application do you constantly use(Google Authenticator or Authy)?
hero member
Activity: 1372
Merit: 647
When did the hack happened? The relevant logs provided by the support were from the same Date/IP/browser.

Also, just because they can't give you back your funds, doesn't mean that they declined to help you. If they did, they wouldn't have explained all that and just ignore your email. The thing is they really can't do anything about it, transactions are irreversible, remember? Consider doing their suggestions too.
legendary
Activity: 1932
Merit: 1273
~
If anyone Interested in least helping me please Donate a small amount of bitcoin to me that would not loss you but could be a life saver for me

Thank you For Reading

DONATION - 1B7vmxMoUk4qAQZKn17NMnFEoNY18n7KQs
You shouldn't be asked a donation to recover the losses amount instead you should take an experienced on it since its priceless. Somehow you kind of deserved it, not to mention bad UI/UX the cryptocurrencies itself, but you should take an extra effort to educate basic security and how to safely secure cryptocurrencies.
hero member
Activity: 2870
Merit: 574
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Make this as the important lesson for you, and now, the best thing that you can do is securing your account and activate 2FA to protect your account. Don't click any suspicious links from the internet or if you want to know about that links, you can use another browser and activate the VPN. Sorry to hear that, I hope that you will not get this bad experience.
newbie
Activity: 5
Merit: 1
Sadly, things like this happen. You just don't have to be careful with your exchange account but all other linked accounts as well like your email. Unfortunately if that's how bittrex replied then there may not be much hope to retrieve your coins. I don't also have that much to spare for donations so sorry and goodluck.
yeah i should have been more careful  there thanks
full member
Activity: 364
Merit: 127

So , They have washed their Hands on the situation and declined to help me what's Left is Regret
I dont know how the hacker got access to my account though i always try to be secure but now who knows whats wrong that time


The support said might be true that your account was compromised from other site or you did use the same username and password to other sites as well. I think they are not washing their hands over your account. Think back carefully on the sites that you use which has the same username and password or your email might be compromised too.

Requested
If anyone Interested in least helping me please Donate a small amount of bitcoin to me that would not loss you but could be a life saver for me

Thank you For Reading

DONATION - 1B7vmxMoUk4qAQZKn17NMnFEoNY18n7KQs

Sorry but I think no one will donate to you here, it is your fault that your account was hacked for being sloppy.
hero member
Activity: 1274
Merit: 519
Coindragon.com 30% Cash Back
Have you ever thought of possible ways how your credentials might have been stolen? That is why we mudt alwayd be cautious of what we do. Before I do not care about the links I click, or information I fill-out, I sometimes even use the same credentials when creating an account anywhere. That is why I learned how to be cautious to protect my self from such attacks. Just learn your lesson and move on.
hero member
Activity: 1246
Merit: 529
CryptoTalk.Org - Get Paid for every Post!
Sadly, things like this happen. You just don't have to be careful with your exchange account but all other linked accounts as well like your email. Unfortunately if that's how bittrex replied then there may not be much hope to retrieve your coins. I don't also have that much to spare for donations so sorry and goodluck.
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