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Topic: Bittrex identification - page 2. (Read 367 times)

hero member
Activity: 2940
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Winding down.
March 27, 2019, 10:47:52 PM
#16
There's no exemption to that rules, you have to comply with the KYC as I think it's a basic requirement now for Bittrex.
If that amount you are trying to withdraw is something you don't want to loss, then you comply, and if not, then you can just let that go.
full member
Activity: 223
Merit: 116
March 27, 2019, 05:41:19 PM
#15
Hi, thank you very much for the valuable information.

My problem is not with sending the ID information.

My problem is: what kind of KYC is this that accepts money from a depositor without ID, but does not allow the same depositor to withdraw the same amount deposited unless they provide ID?

It seems like a case you enter the movies for free but pay when you exit. Something is wrong.

Their Clause 3.3 applies hap hazardly?

If you do have a lawyer's contact in their state of Washington as they claim i will try my luck.
legendary
Activity: 1624
Merit: 1130
Bitcoin FTW!
March 27, 2019, 02:53:39 PM
#14
I got an email like this as well, best thing you can do is just comply and send your ID anyways and just never use their services again if you want your funds back. Any sort of legal action is going to likely cost more resources than what you could potentially gain. Try using another exchange in the future that doesn't require you to submit documents to use their site like Binance or try a P2P trading site like Paxful in the future (LBC's going to start requiring people to do KYC in the future).
sr. member
Activity: 2604
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March 27, 2019, 02:48:49 PM
#13
Bittrex emailed its clients (not verified) in mass about the ID verification, and if I am correct it's not even the first time. Personally I will never send anything to it, especially since I stopped to use this exchange long ago now.
In your case a lawyer will cost you more that what it should, the only deal he will be able to do is to send your ID to unlock what is locked. Something you can do yourself online within minutes.
This is why I don't tend to put or store up amounts on exchangers for too long because of this possible problem you would face later on.I do receive these
emails back in the past with Bittrex which is typically for those who haven't verified yet and if you do have funds inside your exchange wallet then you would need to do on whats being asked.
copper member
Activity: 2940
Merit: 4101
Top Crypto Casino
March 27, 2019, 02:16:24 PM
#12
Bittrex emailed its clients (not verified) in mass about the ID verification, and if I am correct it's not even the first time. Personally I will never send anything to it, especially since I stopped to use this exchange long ago now.
In your case a lawyer will cost you more that what it should, the only deal he will be able to do is to send your ID to unlock what is locked. Something you can do yourself online within minutes.
legendary
Activity: 1386
Merit: 1020
DGbet.fun - Crypto Sportsbook
March 27, 2019, 02:04:06 PM
#11
Bittrex sent me an email asking for ID but I do not want to send them my ID I actually want to close my account, but they blocked my withdrawals until I send the ID.

Anyone can assist me with this problem?

If anyone can provide me with their legal entity ID and a lawyer in their jurisdiction I will take it with the lawyer.
If you dont like to comply into their KYC then you do have the full decision on not to do it but those funds of yours would be locked forever.No one would
really able to help you out since its part of their ToS.You wont have any choice but to comply it if you like to withdraw your funds.I know KYC sucks but
theres nothing you can do anything about it.
full member
Activity: 630
Merit: 102
March 27, 2019, 01:27:52 PM
#10
You should have checked their terms and conditions before depositing on the website. They clearly stated that, no withdrawal can't be completed without KYC. I am not advising you to submit your identity proofs to them, nothing is safe in the online world. I am using Bittrex from last two years. I don't think it would be a bad idea to submit KYC.
legendary
Activity: 3122
Merit: 1398
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March 27, 2019, 12:44:54 PM
#9
Bittrex sent me an email asking for ID but I do not want to send them my ID I actually want to close my account, but they blocked my withdrawals until I send the ID.

Anyone can assist me with this problem?

If anyone can provide me with their legal entity ID and a lawyer in their jurisdiction I will take it with the lawyer.

No one can assist you here, only Bittrex.

If the amount involved is quiet decent, then just submit your ID. Priority here is to get your withdrawal. The requirements is quiet simple. If there's no progress after doing that, then at least you do your part and that's the time you will now be aggressive in getting your funds. Lots of users already undergo KYC. I don't see why you have worried too much about submitting your ID. Identity theft? It really happen but I doubt you will experienced that because of submitting ID to Bittrex. After getting funds then close your account.

Although no legal entity can help you, it will just give you a hassle way if you will take a legal action here.
legendary
Activity: 2394
Merit: 2223
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March 27, 2019, 09:08:31 AM
#8
Have they blocked account? Not sure because I have verified my account long time ago that's why I had not received this mail. But previously there was withdrawal limit for unverified account, I am not sure when they have changed their rules. However since you were agreed with their terms and conditions they you have to provide your KYC documents. I don't think hire any lawyer would help you.
hero member
Activity: 1372
Merit: 647
March 27, 2019, 08:25:54 AM
#7
Have you read their TOS before using their services?

3. ACCOUNT

3.1. Bittrex Account
In order to use any Services, you must create and maintain an account through the Services (“Bittrex Account”). To create or maintain your Bittrex Account, or enable functions on your Bittrex Account, you will be required to provide Bittrex with certain information and documentation, including, as applicable, the information and documentation associated with identity verification and other screening procedures described in Section 3.3, below. You will: (a) create a unique password; (b) provide complete and accurate information; (c) promptly update any information you have provided so that the information is complete and accurate at all times; (d) maintain the security of your Bittrex Account by protecting your password from unauthorized access or use; (e) promptly notify Bittrex if you discover or suspect any unauthorized access or use of your Bittrex Account or any security breaches related to your Bittrex Account; and (f) be responsible for all activities that occur under your Bittrex Account, and accept all risks of any authorized or unauthorized access to your Bittrex Account.
Just check out Section 3.3 in the site.

TOS is commonly missed by users, mostly not reading it intentionally. The consequence is that, you'll end up making a deposit and unable to withdraw unless you go through the KYC process. I don't like that Bittrex allow users to deposit and require the verification later (probably on withdrawal), but what else can we do? They mentioned it in the TOS, "in order to use any services...." .

No one can really help you here. Either you do identity verification and withdraw or not and let go of your funds.
sr. member
Activity: 840
Merit: 268
March 27, 2019, 08:25:16 AM
#6
Bittrex sent me an email asking for ID but I do not want to send them my ID
Bittrex is a great exchange and I think that giving them your ID isn't in risk. Every big exchange wanted them to know you so they conduct KYC. There's no problem I think if you just send them your ID. It's no risk at all.
legendary
Activity: 3080
Merit: 1353
March 27, 2019, 08:22:43 AM
#5
As others have said, you can't withdraw because you need to pass their KYC verification. How big is your withdrawal though?

Quote
and you either fail to provide that data when requested, or else provide incomplete or insufficient data, we may not be able to perform or conclude the contract which we have or are otherwise trying to enter into with you (namely regarding your account opening on the Platform and provision of our related services).

In certain instances, particularly where this relates to AML / KYC Data, we may even need to exercise our prerogative to terminate our contract with you, and thus withdraw the availability of our services to you, or else, if still at application stage, we may have to decline to enter into a relationship with you. We will however notify you if this is the case at that point in time.

https://bittrex.zendesk.com/hc/en-us/articles/360001393283

I do hope that you read the TOS though, otherwise if you don't comply then there's the possibility that you can't get your money. And the best thing to do for you is to submit all the data required, withdraw your money and then ask them to removed your data, under GDPR (General Data Protection Regulation) law.

Quote
10. YOUR LEGAL RIGHTS

Under certain circumstances, you have rights under data protection laws in relation to your personal data.

    Request access to your personal data.
    Request correction of your personal data.
    Request erasure of your personal data.
    Object to processing of your personal data.
    Request restriction of processing your personal data.
    Request transfer of your personal data.
    Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us at [email protected]. These rights are explained below.
full member
Activity: 364
Merit: 127
March 27, 2019, 08:10:25 AM
#4
They are complaint with KYC and you should comply too. It is part of their rules upon agreeing on ToS. You won't get any withdrawals until you have fully verified yourself. No lawyer can help you with that and the lawyer will also say to you that you should comply with Bittrex KYC.
legendary
Activity: 3542
Merit: 1352
Cashback 15%
March 27, 2019, 07:56:51 AM
#3
Unfortunately you can't have your withdrawals until you have complied with their terms. They are also mandated by the government to follow strict KYC procedures and are also bound by law. While you always have full discretion on whether to have your account KYC'd or not, they also have full control of their terms as they are the operators of the exchange. I believe even a lawyer will have a hard time pursuing this case legally as they (Bittrex) are just complying on what the law asks for.
hero member
Activity: 2856
Merit: 644
https://duelbits.com/
March 27, 2019, 07:56:02 AM
#2
Many cases like this, I think you have to complete verification of your account so that you are eligible to do withdrawl.

You can send a ticket or read the guide here
https://bittrex.zendesk.com/hc/en-us/articles/231701788

or you can read the discussion in this thread:
https://bitcointalk.org/index.php?topic=2422908.20
full member
Activity: 223
Merit: 116
March 27, 2019, 07:39:25 AM
#1
Bittrex sent me an email asking for ID but I do not want to send them my ID I actually want to close my account, but they blocked my withdrawals until I send the ID.

Anyone can assist me with this problem?

If anyone can provide me with their legal entity ID and a lawyer in their jurisdiction I will take it with the lawyer.
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