Topic: Bittrex ignores thousands of clients! - page 15. (Read 43593 times)
!!!!! solved !!!!!
hi guy`s
i hope you`re fine
i got an issue with my enhanced verification
first time document was unreadable and now it s in process but since more than 1 week
if you can help me you will be my hero
ticket #780133
thank for all
!!!!!!!!!SOLVED !!!! thank you guy s
#631185 from 07.12 name mismatched solved in about two weeks.
Maybe they increase staff count or maybe email to rayan (with autoreply) one week ago and twit’s to richiela and bittrextrouble helps speedup solve request.
P.s.
i didn’t use 2FA trick but every 3-4 days i “up” my ticket for prevent autoclose by timeout
Maybe they increase staff count or maybe email to rayan (with autoreply) one week ago and twit’s to richiela and bittrextrouble helps speedup solve request.
P.s.
i didn’t use 2FA trick but every 3-4 days i “up” my ticket for prevent autoclose by timeout
Hi GNUtrex
Please add my ticket #520326 to the list.
My account was disabled because I supplied identical 'enhanced verification' information, for my two Bittrex accounts.
Thank you.
Please add my ticket #520326 to the list.
My account was disabled because I supplied identical 'enhanced verification' information, for my two Bittrex accounts.
Thank you.
Were both of your accounts disabled?
My Ticket ID: 463995
Name Mismatch
Please help.
Name Mismatch
Please help.
Support is never answered! Please solve the request # 699986 Thank you
link to the correspondence https://support.bittrex.com/hc/en-us/requests/701299
Brian
December 13, 2017 22:59
Hi,
Due to an increased volume in support tickets we're experiencing longer than usual wait times.
We have noticed that you have opened multiple tickets with regards to the same issue and have automatically merged any newer tickets into the oldest ticket. While we understand this can be frustrating, please do not open multiple tickets for the same issue as this will cause your support request to be delayed.
All tickets regarding this issue have been merged into ticket number: #699986.
Best Regards,
Brian @ Bittrex
Follow us on Twitter @ https[Suspicious link removed]xchange
link to the correspondence https://support.bittrex.com/hc/en-us/requests/701299
Brian
December 13, 2017 22:59
Hi,
Due to an increased volume in support tickets we're experiencing longer than usual wait times.
We have noticed that you have opened multiple tickets with regards to the same issue and have automatically merged any newer tickets into the oldest ticket. While we understand this can be frustrating, please do not open multiple tickets for the same issue as this will cause your support request to be delayed.
All tickets regarding this issue have been merged into ticket number: #699986.
Best Regards,
Brian @ Bittrex
Follow us on Twitter @ https[Suspicious link removed]xchange
Please add my ticket to the list, Request #523310
Enhanced verification, name mismatch.
Thank you.
I am wait from 27 november.
////ending mail from ryan heitz
We understand that waiting can be frustrating and we appreciate your patience and understanding while we scale our support team to handle the increased
demand.
My sincerest apologies,
Ryan Hentz
Director of Support
Enhanced verification, name mismatch.
Thank you.
I am wait from 27 november.
////ending mail from ryan heitz
We understand that waiting can be frustrating and we appreciate your patience and understanding while we scale our support team to handle the increased
demand.
My sincerest apologies,
Ryan Hentz
Director of Support
"We detected that you were previously experiencing an issue with your verification. We are happy to inform you that your account will be enhanced verified within the next 24 hours.
If your request requires additional assistance, please reply to this message and your ticket will remain open.
If you have reused your identification documents on multiple accounts, please be aware that there is currently a wait time of a month or more for this type of request."
Request #439265
I have received the same email. But by accident replied to it, because that was "pending your reply" status. Is that mean i will not be verified with in 24h? Please someone answer. If your request requires additional assistance, please reply to this message and your ticket will remain open.
If you have reused your identification documents on multiple accounts, please be aware that there is currently a wait time of a month or more for this type of request."
Request #439265
"We detected that you were previously experiencing an issue with your verification. We are happy to inform you that your account will be enhanced verified within the next 24 hours.
If your request requires additional assistance, please reply to this message and your ticket will remain open.
If you have reused your identification documents on multiple accounts, please be aware that there is currently a wait time of a month or more for this type of request."
Request #439265
If your request requires additional assistance, please reply to this message and your ticket will remain open.
If you have reused your identification documents on multiple accounts, please be aware that there is currently a wait time of a month or more for this type of request."
Request #439265
491399 Name validation TY
Please add my ticket to the list, Request #586372
Enhanced verification, name mismatch.
Thank you.
Iam wait 19 days.
////ending mail from ryan heitz
On behalf of Bittrex I would like to apologize that your support ticket has not yet been resolved. I understand it is frustrating to have an account issue. I want to assure you personally that everyone on my team is working hard to solve this problem.
Hello everybody !
The 2FA tick works, my problem of verification has been solved: #626203.
But the problem is that I have a real problem with he 2FA because I lost all data on my phone.
And the close the 2FA ticket without take it into account.
I created a new ticket for the 2FA lost keys: #779534
Thank you for your help !
The 2FA tick works, my problem of verification has been solved: #626203.
But the problem is that I have a real problem with he 2FA because I lost all data on my phone.
And the close the 2FA ticket without take it into account.
I created a new ticket for the 2FA lost keys: #779534
Thank you for your help !
361019 SOLVED!
I wait for verification 5 weeks! My ticket #389080 here with another 1000 unresolved requests! @BittrexExchange #BittrexTrouble
problem: enhanced verification, name mismatch
problem: enhanced verification, name mismatch
Guys just wanted to update ticket #541190 solved today using the 2fa trick. Thank you so much for the trick! I was waiting over 3 emotional weeks to have this resolved. And was resolved within 3 to 4 days of using the 2fa trick. Hope everyone elses accounts gets solved soon, I know how scary and frustrating it is to have your funds locked up.
My enchanted verify account also still disable since October 27, 2017 14:24
My ticket: 624283
Or this about 2FA: 791078
Please help my with it.
My ticket: 624283
Or this about 2FA: 791078
Please help my with it.
Filed a complaint with Uncle Sam. Done dealing with these assholes.
They are playing shady all of the sudden and still they dont answer any problem here.
#679417
#BittrexTrouble
#Bittrex_disabled_accounts
@BittrexExchange
@richiela
@ramikawach
My account have been blocked at 21/10/2017 because I should have to pass enhanced verification. I added all necessary documents to pass enhanced verification in ticket #331557 in Bittrex support . They answered me 27/10/2017, that my account has been re-enabled and my application for an enhanced account has been approved. But my account still disabled, and on Bittrex web-site they write: "YOUR ACCOUNT CANNOT BE AUTOMATICALLY ENABLED AT THIS TIME".
I opened a new ticket #362643 with the subject "Account Disabled" and described in detail the essence of my problem. But this problem continues to this day. On my e-mail only periodically I receive a letter from Bittrex support of the following content: "Your account is under review and we will contact you when the review is completed. Please do not open duplicate tickets, as this will not lead to a faster resolution."
I appeal to the support staff of Bittrex and to the founder of Bittrex Rami Kawah @ramikawach : please re-enable my account!!! MY TICKET #679417.
#BittrexTrouble
#Bittrex_disabled_accounts
@BittrexExchange
@richiela
@ramikawach
My account have been blocked at 21/10/2017 because I should have to pass enhanced verification. I added all necessary documents to pass enhanced verification in ticket #331557 in Bittrex support . They answered me 27/10/2017, that my account has been re-enabled and my application for an enhanced account has been approved. But my account still disabled, and on Bittrex web-site they write: "YOUR ACCOUNT CANNOT BE AUTOMATICALLY ENABLED AT THIS TIME".
I opened a new ticket #362643 with the subject "Account Disabled" and described in detail the essence of my problem. But this problem continues to this day. On my e-mail only periodically I receive a letter from Bittrex support of the following content: "Your account is under review and we will contact you when the review is completed. Please do not open duplicate tickets, as this will not lead to a faster resolution."
I appeal to the support staff of Bittrex and to the founder of Bittrex Rami Kawah @ramikawach : please re-enable my account!!! MY TICKET #679417.
Filed a complaint with Uncle Sam. Done dealing with these assholes.
Ticket 556312 solved by opening up a new ticket on 12/14 doing the 2fa trick.
Do you need a 2fa active in order to use this trick?
Can you explain step by step how did you do that?
Ticket 556312 solved by opening up a new ticket on 12/14 doing the 2fa trick.
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