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Topic: Bittrex ignores thousands of clients! - page 38. (Read 43593 times)

newbie
Activity: 39
Merit: 0
December 01, 2017, 05:48:58 AM
Why are you posting number of your tickets here? So it would be clear that you care about only your problems? Or do you think they will come here and say: "Oh, that guy posted the number of his ticket on a forum and that will make us solve it!".

So people have the full picture?

If you submit a support ticket you might think it's getting resolved at some point soon. You might think "they're 10/20 days late but maybe they've just so busy, I'm sure they'll get there soon". But a quick look at this thread and you know the full extent of the problem. There are people with "name mismatch" ticket numbers in 580,000s and Bitterex "support" still haven't dealt with numbers in 300-400,000s from early October and before. I think this thread is really useful.
We might don't need their ticket's number. They are just spamming with their begs, hoping someone will solve their problems. I think that will not work, while some interesting post might be unnoticed because of this spam. More constructive discussion how to solve the whole problem (not a problem of specific Bittrex client) would be more reasonable.
newbie
Activity: 1
Merit: 0
December 01, 2017, 05:41:09 AM
Ticket 508747, no answer from support, problem with enhanced verification
newbie
Activity: 10
Merit: 0
December 01, 2017, 05:33:00 AM
Bittrex ignores my ticket.
Problem with verification.
Ma assets are actually frozen.
my ticket is #287100
plz help me
Tanks

Bittrex want your assets. Bittrex owners are thieves.
newbie
Activity: 14
Merit: 0
December 01, 2017, 05:19:48 AM
Bittrex ignores my ticket.
Problem with verification.
Ma assets are actually frozen.
my ticket is #287100
plz help me
Tanks
newbie
Activity: 11
Merit: 0
December 01, 2017, 05:14:21 AM
I have launched a telegram group. I want all those whose account has been disabled to join to this group. and if we needed to file a lawsuit against them we can do it collectively for better results.
everybody is welcome
here is group:
https://t.me/joinchat/BjmOlA2Ir-_l5XhBATHoTg
newbie
Activity: 8
Merit: 0
December 01, 2017, 05:06:05 AM
Why are you posting number of your tickets here? So it would be clear that you care about only your problems? Or do you think they will come here and say: "Oh, that guy posted the number of his ticket on a forum and that will make us solve it!".

So people have the full picture?

If you submit a support ticket you might think it's getting resolved at some point soon. You might think "they're 10/20 days late but maybe they've just so busy, I'm sure they'll get there soon". But a quick look at this thread and you know the full extent of the problem. There are people with "name mismatch" ticket numbers in 580,000s and Bitterex "support" still haven't dealt with numbers in 300-400,000s from early October and before. I think this thread is really useful.
newbie
Activity: 4
Merit: 0
December 01, 2017, 04:46:41 AM
Request #542521 At the time of registration, the name was incorrectly entered and the Patronymic was indicated instead of the surname. Can I edit or edit the Basic Information? Huh
newbie
Activity: 26
Merit: 0
December 01, 2017, 04:39:25 AM
#362643
​#BittrexTrouble
#Bittrex_disabled_accounts
@BittrexExchange
@richiela
@ramikawach

     ​My account have been blocked at 21/10/2017 because I should have to pass enhanced verification. I added all necessary documents to pass enhanced verification in ticket #331557 in Bittrex support . They answered me 27/10/2017, that my account has been re-enabled and my application for an enhanced account has been approved. But my account still disabled, and on Bittrex web-site they write: "YOUR ACCOUNT CANNOT BE AUTOMATICALLY ENABLED AT THIS TIME".
     I opened a new ticket #362643 with the subject "Account Disabled" and described in detail the essence of my problem. But this problem continues to this day. On my e-mail only periodically I receive a letter from Bittrex support of the following content: "Your account is under review and we will contact you when the review is completed. Please do not open duplicate tickets, as this will not lead to a faster resolution."
     I appeal to the support staff of Bittrex and to the founder of Bittrex Rami Kawah @ramikawach : please re-enable my account!!! MY TICKET #362643.
newbie
Activity: 39
Merit: 0
December 01, 2017, 04:32:01 AM
Why are you posting number of your tickets here? So it would be clear that you care about only your problems? Or do you think they will come here and say: "Oh, that guy posted the number of his ticket on a forum and that will make us solve it!".
newbie
Activity: 2
Merit: 0
December 01, 2017, 04:13:25 AM
Enhanced verification, name mismatch. I haven't waited for a month like others here, but still do not anticipate for this being resolved any time soon.
#540658
newbie
Activity: 1
Merit: 0
December 01, 2017, 03:01:07 AM
For more than two weeks I did not pass the verification on Bitrex, my data was not even checked, ticket number #505612. Full ignore on the part of technical support.
#505612#505612#505612#505612#505612#505612#505612#505612#505612#505612#505612
newbie
Activity: 1
Merit: 0
December 01, 2017, 02:04:44 AM
 #526503    is there any reason to wait for verification before 7 days? Undecided Undecided Undecided Undecided Undecided Undecided Undecided
newbie
Activity: 1
Merit: 0
December 01, 2017, 01:52:18 AM
Admin, pls add my ticket number. My case prolong since 13 November. Request #511407

"can you please resolve my verification issue? Request #511407

It's been 16 days. my money is trapped in your platform. Please get someone genuine to respond to my ticket instead use you auto reply. PLEASE.

I need the fund urgently!"
newbie
Activity: 1
Merit: 0
December 01, 2017, 01:15:15 AM
Name_mismatch, ticket #478162
Waiting long-long time... Still no answer. Help? please!
newbie
Activity: 2
Merit: 0
December 01, 2017, 12:21:15 AM
Bittrex is lying, see their modified blog post about withdrawal limits:
Original (4 Sep 2017 23:47:55 UTC): https://archive.fo/wLRVv
Current (30 Nov 2017 23:08:23 UTC): https://archive.fo/VXjZm

My funds are locked away as well, I am waiting to see what happens, currently I have no idea how to approach this legally from EU. If you have money there, I recommend you to withdraw ALL of it (in case you are able).
newbie
Activity: 7
Merit: 0
December 01, 2017, 12:20:33 AM
Name_mismatch, ticket #496274
Waiting long-long time... Still no answer.

Anyone knows their office address?
I cant wait month or more.
I need my money back NOW.
hero member
Activity: 756
Merit: 500
November 30, 2017, 10:01:13 PM
its done
we lost our funds

waiting more than 2 month




shittrex scammers
newbie
Activity: 1
Merit: 0
November 30, 2017, 08:46:17 PM
I have same #BittrexTrouble with verification of my account and access to my funds. Support never answers! Please solve ticket #483491
newbie
Activity: 1
Merit: 0
November 30, 2017, 07:32:31 PM
sdp
sr. member
Activity: 470
Merit: 281
November 30, 2017, 05:13:32 PM
A new Telegram channel on the Topic of BitTrex verificaiton/account problems for English speakers.


https://t.me/joinchat/GLaKexKkaLTWJKrJW5kq-w
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