Yes they did dislcaim about the different on ERC20 and BSM....
At this point im in serious doubt about if they will really transfer the tokens back after I pay the 500USD fee or its just another systemic scam of this exchange....
Anyone had this experience with BKEX and after paying 500USD handling fee got his problem fixed?
Thanks to all for atention
Topic: BKEX EXCHANGE ASK 500 FOR "HANDLING FEES" TOTAL SCAMMERS - page 2. (Read 247 times)
This is rather normal on exchanges when depositing currencies on the wrong chain, ftx and Binance both have their fee if you want to recover funds that were deposited on the wrong chain.
I would just take it and end your relationship with them.
I would just take it and end your relationship with them.
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Actually the favor you are asking is outside of there scope since you are the one who commit mistake here. I believe this issue that you provide is between you and the customer support that handling your case. It's illegal and surely not professional but since the request you are asking is not part of there job description, You should expect that support as a normal employee might act shady behaviour like this and offer you an under the table service. Posting this accusation is the best thing to do and report the customer service representative that ask you this malicious offer.
Does the exchange provides a warning note when choosing the network of the coin you are sending??
Does the exchange provides a warning note when choosing the network of the coin you are sending??
Yeah... if someone asks you on chat or email to pay more fees then it's a straight-up scam attempt.
I should probably make a blacklist of known scam websites (that fail to let you withdraw or exchange properly because they want "more fees").
I should probably make a blacklist of known scam websites (that fail to let you withdraw or exchange properly because they want "more fees").
What happened::
I sent BUSD TOKEN to the deposit wallet of BKEX BUSD TOKEN but i did in the Binance Smart Chain instead of ERC20
Scammers Profile Link:
No profile as far as I know here...
Reference Link:
https://www.bkex.com/
Amount Scammed:
9794 BUSD TOKENS
Payment Method:
Transfer to BKEX BUSD account: 0xbecc15d7a02f5e3678f92c567bf408895191a43d
Proof of Payment:
Tx hash: 0xc99a06b4f0b9a5c930cbf351901d9e3884408930a58625b26e6fe0ae0f9e107c
PM/Chat Logs:
https://ibb.co/71D2W97
Additional Notes:
First when I contact support they say " we only support ERC20" kind of trying to convice me that the funds are totally lost... So I tell thems the priv Key and the public adresses are the same for ERC20 and Binance Smart chain, and for my surprise and here is why I think if they are not a scamm exchange they just act like.... they ask me 500U for "handling fees"
Ok at these point someone could just think ok you did bad, so now you pay for your fault and thats all, but, there is no fee described as "handling fee" in the terms and conditions or either in the exchange fees site. Also I accepted to pay but only if they can show me in wich part of their website or terms and conditions are the damn 500u for "handling fees", but of course the response is always the same "I cant help you if you dont pay" or directly closing live chat from the support team side.
https://ibb.co/xYyShDp
I sent BUSD TOKEN to the deposit wallet of BKEX BUSD TOKEN but i did in the Binance Smart Chain instead of ERC20
Scammers Profile Link:
No profile as far as I know here...
Reference Link:
https://www.bkex.com/
Amount Scammed:
9794 BUSD TOKENS
Payment Method:
Transfer to BKEX BUSD account: 0xbecc15d7a02f5e3678f92c567bf408895191a43d
Proof of Payment:
Tx hash: 0xc99a06b4f0b9a5c930cbf351901d9e3884408930a58625b26e6fe0ae0f9e107c
PM/Chat Logs:
https://ibb.co/71D2W97
Additional Notes:
First when I contact support they say " we only support ERC20" kind of trying to convice me that the funds are totally lost... So I tell thems the priv Key and the public adresses are the same for ERC20 and Binance Smart chain, and for my surprise and here is why I think if they are not a scamm exchange they just act like.... they ask me 500U for "handling fees"
Ok at these point someone could just think ok you did bad, so now you pay for your fault and thats all, but, there is no fee described as "handling fee" in the terms and conditions or either in the exchange fees site. Also I accepted to pay but only if they can show me in wich part of their website or terms and conditions are the damn 500u for "handling fees", but of course the response is always the same "I cant help you if you dont pay" or directly closing live chat from the support team side.
https://ibb.co/xYyShDp
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