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Topic: Black Arrow 28nm 100Ghash Bitcoin ASIC from $0.49/GH/s - page 229. (Read 787122 times)

newbie
Activity: 7
Merit: 0
I have just report minersource.net to Internet Crime Complaint Center, hope they will push this go faster and i can get back my money.
newbie
Activity: 7
Merit: 0
So how do you get Minersource to refund you, I have 2 X1's on batch 2 but every time I ask to shift to my order to a antminer they say not at this time sorry, and when i ask to cancel they don't reply not good.

batch 2 orders are not eligible for refund yet as they were technically not effected by the delay.

Hey men, im waiting my refund for two month, you said it was successful refund last one month, i have nothing until now. You didnt reply since that day, and there is nothing to prove that you sent the money. Liar, scam, you all going to jail.
hero member
Activity: 602
Merit: 500
Just for reference, will update when this is resolved...

I requested a refund from MinerSource last Friday, was immediately told it would get done and mailed on Monday or Tuesday of this week, and I would receive a tracking number.  I have still not received a tracking number and have emailed twice asking for a status update.  I have no idea if it is in the mail or not, or the status of my refund.  Bobsag, please look into my email inquiry.

Thanks,

DebitMe

Well its seems like you have had more success then me, I have been trying to get a response for a week now. Not so much as a reply saying that they even received my request about a refund.
newbie
Activity: 13
Merit: 0
Where is a good place to sell a X-3?

Any chance I can sell a X-3 for 5000USD, Batch one?
member
Activity: 82
Merit: 10
There will be more details available tomorrow.
sr. member
Activity: 434
Merit: 250

Is it just me or does Black Arrow have the coolest production pictures/renders?   Cheesy

Everything but the asic

Sincerely hope they magically ship out on April 30th, but not getting my hopes up.

i hope so too, it does look rather awesome.

When's the next production update?

when asics arrive?
hero member
Activity: 1372
Merit: 783
better everyday ♥

Is it just me or does Black Arrow have the coolest production pictures/renders?   Cheesy

Sincerely hope they magically ship out on April 30th, but not getting my hopes up.

When's the next production update?
hero member
Activity: 826
Merit: 500
Crypto Investor ;) @ Farmed Account Hunter
legendary
Activity: 1792
Merit: 1008
/dev/null
FUD = Fear, Uncertainty, and Doubt

You obviously are mistaking it for "False".

One has to figure that they have to have the Bitcoin available to send it to you.  The point I was trying to make is that it's easier for them to move around Bitcoins than it is FIAT.  Whether they have Bitcoins on hand or don't want to give them to you or whatever, I dunno.  I was just saying it's easier for them to deal with Bitcoin than Fiat on refunds.  But I suppose it doesn't matter if they aren't refunding with either anyway.
il agree that refunding BTC is alot easier than FIAT
hero member
Activity: 729
Merit: 500
FUD = Fear, Uncertainty, and Doubt

You obviously are mistaking it for "False".

One has to figure that they have to have the Bitcoin available to send it to you.  The point I was trying to make is that it's easier for them to move around Bitcoins than it is FIAT.  Whether they have Bitcoins on hand or don't want to give them to you or whatever, I dunno.  I was just saying it's easier for them to deal with Bitcoin than Fiat on refunds.  But I suppose it doesn't matter if they aren't refunding with either anyway.
legendary
Activity: 1792
Merit: 1008
/dev/null
Because sending a bank wire is a huge pain in the ass vs sending Bitcoins is probably the reason they are refunding in Bitcoins.  There are also fees involved in sending wires.  The one thing that makes sense is to send a refund in Bitcoin.  Not sure what the big deal is.  They may have used the money they originally had.  They do mine there with their existing hardware from what I understand, so they probably have some coins in a pool that they can distribute but it's probably not a lot.  And then they have people still paying for new orders from time to time.

Not that much of a mystery really.  Anyway, I could care less, I just want to see my miner ship by May 1st.  If it does not, I want to see added compensation or I'll request a refund as well. 
really? im still waiting for a BTC refund so this is mostly FUD
hero member
Activity: 729
Merit: 500
Because sending a bank wire is a huge pain in the ass vs sending Bitcoins is probably the reason they are refunding in Bitcoins.  There are also fees involved in sending wires.  The one thing that makes sense is to send a refund in Bitcoin.  Not sure what the big deal is.  They may have used the money they originally had.  They do mine there with their existing hardware from what I understand, so they probably have some coins in a pool that they can distribute but it's probably not a lot.  And then they have people still paying for new orders from time to time.

Not that much of a mystery really.  Anyway, I could care less, I just want to see my miner ship by May 1st.  If it does not, I want to see added compensation or I'll request a refund as well. 
sr. member
Activity: 252
Merit: 250
Failing to cash out immediately necessarily means that they are speculating with customer funds, which means that customer funds are not actually used to pay for expenses as indicated in their policy, it means that customer funds are used to fund speculative holdings of BTC which then may later be applied to expenses. The only reason they would do this in the first place is if they believed they would make a profit doing so on top of the actual business.

This might actually explain a lot about what's going on. I've never heard of a single person actually seeing Bitcoin leave the payment address for a batch 1 customer. That would indicate that they took a capital loss on revenue in the range of 33-50% or more during the period in which batch 1 customers would've made payments. That alone can entirely explain the refund situation, as refunding batch 1 has to operate like a Ponzi where they wait for new funds to pay existing promises.

Their original payment website for batch 1 said something along the line of refusing to do business with customers that are going to resubmit orders to get the best exchange rate before executing. That probably should've been an indication of what they had in mind all along.
Sounds like speculative nonsense to me, my payment was certainly cashed out back in January.

hero member
Activity: 826
Merit: 500
Crypto Investor ;) @ Farmed Account Hunter


They are obligated to immediately cash out per their customer agreement, which they are admittedly not doing --

Quote
11.3 The Purchaser understands and agrees that we will use his payment in order to purchase the necessary materials or pay workmanship required to fulfill his pre-order which will be non-refundable if cancelled. For this reason, the purchaser hereby gives us the right and agrees with our decision to decline any requests from him or third parties to cancel his pre-order.

It doesn't say anything about converting Btc into Fiat. It just says they'll use his payment to pay for materials or workmanship. They could be paying in bitcoins.

You're correct, it doesn't say immediately in 11.3
They had to manually cash out from BTC to FIAT. From what I remember in December or January they said they used BTC-e.
Now how often would somebody be able to manually check out? Making that for every order would be tedious process depending on how many orders they are taking though.
I would say allocating some time every few days would be ideal usage of time.

Also, at some point they said that the vendors or whoever was taking payments only in FIAT. So they had to convert. Now keep in mind some local vendors they are dealing with could be taking BTC payments, we just don't know that.
full member
Activity: 202
Merit: 100


They are obligated to immediately cash out per their customer agreement, which they are admittedly not doing --

Quote
11.3 The Purchaser understands and agrees that we will use his payment in order to purchase the necessary materials or pay workmanship required to fulfill his pre-order which will be non-refundable if cancelled. For this reason, the purchaser hereby gives us the right and agrees with our decision to decline any requests from him or third parties to cancel his pre-order.

It doesn't say anything about converting Btc into Fiat. It just says they'll use his payment to pay for materials or workmanship. They could be paying in bitcoins.
hero member
Activity: 826
Merit: 500
Crypto Investor ;) @ Farmed Account Hunter
About a week and a half ago I offered my assistance to BlackArrow.
I come from an IT environment as well as extensive Customer Support experience.
For about a week I have been talking back and forth with all the members of BlackArrow trying to grasp their business structure as well as their processes.
I currently do not have access to their ticketing system yet but it's being worked on.
My purpose in helping them is simple. I want my 2 X-3's in May, lol.
What I am going to try is offer constructive criticism, improve customer relations and will try to provide you with some answers.

Speaking of answers I have an important update. They are currently working on processing BTC refunds. Refunds will start to be paid by the end of this week. FIAT refunds are still being delayed until 1st batch gets shipped.

If you have any private questions you want me to look into, please PM me and I'll see what I can do.

Thanks.

Since they were supposed to convert the bitcoins into currency at the time of purchase in order to pay for the production of the miners, will refunds be for the amount of bitcoins paid or for the order?  Certainly they do not have any bitcoins since everything is being used to fund the production run...and as such we should receive the USD value back from a refund correct?

I read that before, not really sure what they did regarding the conversion from BTC to FIAT. I paid in BTC myself.
I'll try to find out but technically as an outsider I kind of doubt they will let me dip into their financial stuff, but at least I'll present the question.
Thanks

sr. member
Activity: 434
Merit: 250
this is all getting very itchy with the 12th april fast approaching.
i hate to be the harbinger of doom but... (steps out of tardis) - watch out the commie guard are kicking down doors.
hero member
Activity: 826
Merit: 500
Crypto Investor ;) @ Farmed Account Hunter
About a week and a half ago I offered my assistance to BlackArrow.
I come from an IT environment as well as extensive Customer Support experience.
For about a week I have been talking back and forth with all the members of BlackArrow trying to grasp their business structure as well as their processes.
I currently do not have access to their ticketing system yet but it's being worked on.
My purpose in helping them is simple. I want my 2 X-3's in May, lol.
What I am going to try is offer constructive criticism, improve customer relations and will try to provide you with some answers.

Speaking of answers I have an important update. They are currently working on processing BTC refunds. Refunds will start to be paid by the end of this week. FIAT refunds are still being delayed until 1st batch gets shipped.

If you have any private questions you want me to look into, please PM me and I'll see what I can do.

Thanks.
sr. member
Activity: 249
Merit: 250
lots of truth ..

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