blockchain.com - new scam - holding bitcoins for 7 days - page 2.

bitmover

legendary

Activity: 2212

Merit: 5622

Non-custodial BTC Wallet

Quote from: mm557788 on August 26, 2020, 02:38:34 PM

Now I can see a message saying: Your BTC will be available to be withdrawn within 7 days.
I feel scammed...all times before it was instant so when I know this, I would never use this service. Will close my account when funds released..
And guess what support and my ticket. 30 hours with no reply!

You shouldn't use blockchain.com, as it is one of the worst service providers in the ecosystem. They are not scammers, but they are inneficient, unsafe, require a lot of KYC, do not respect privacy, etc...

You should look for big exchanges, like coinbase, binance, kraken, bitstamp... and once you buy the bitcoin using your credit card/bank transfer you should immediatelly withdraw the money to your wallet (It is best to use a hardware wallet, such as ledger or trezor. I highly recommend that).

mm557788

newbie

Activity: 5

Merit: 1

Now I can see a message saying: Your BTC will be available to be withdrawn within 7 days.
I feel scammed...all times before it was instant so when I know this, I would never use this service. Will close my account when funds released..
And guess what about support and my ticket... 30 hours with no reply!

joniboini

legendary

Activity: 2170

Merit: 1789

Quote from: revv on August 26, 2020, 04:32:13 AM

Having the same problem

We can't do much here. Seeing that OP no longer ask for solution, you probably need to wait a few hours/day before you are allowed to move your coins. If you still can't do that, create a ticket. Blockchain is the only one who can help (if they want to).

revv

newbie

Activity: 100

Merit: 0

Having the same problem

JeromeTash

legendary

Activity: 2100

Merit: 1208

Heisenberg

This is something the blockchain.com support should be able to assist you with. It looks like an internal error from their system. Try submitting a request to their support using this link: https://support.blockchain.com/hc/en-us/requests/new. Select request type as Product Problems: Sending, Receiving, Settings, and Other Wallet, Lockbox, or Block Explorer Related Questions

AB de Royse777

legendary

Activity: 2464

Merit: 3878

Visit: r7promotions.com

Quote from: o_e_l_e_o on August 25, 2020, 02:51:16 PM

The "Trading Wallet" is a custodial wallet where blockchain.com control the keys, so restoring from the passphrase will not help in this case. OP is trying to send the coins from this custodial wallet to the wallet which is backed up by his seed phrase.

Make sense and I missed it. In fact, I was not aware about it. The last time when I used blockchain.com wallet, I am sure there were no such things, of course it was long ago.

mm557788

newbie

Activity: 5

Merit: 1

Thank you for replies. Transfers from trading wallets are allowed only to my own wallets from blockchain.com and there is no way to set a value of transaction fee. Please see https://1iq.cz/img/FrMQ4/4Ek4c.png

o_e_l_e_o

legendary

Activity: 2268

Merit: 18509

Quote from: AB de Royse777 on August 25, 2020, 01:05:26 PM

There is an alternative way (not sure if they still give 12 words the passphrase). Using the passphrase you can restore the wallet using Electrum or any other client and manage your coins.

The "Trading Wallet" is a custodial wallet where blockchain.com control the keys, so restoring from the passphrase will not help in this case. OP is trying to send the coins from this custodial wallet to the wallet which is backed up by his seed phrase.

Because you are transferring between wallets, this will generate a transaction which has to be broadcast to the network. Such a transaction cannot have zero fees. You'll need to change that to pay an appropriate fee. Be aware that the mempool is pretty backlogged at the moment so if you really need to make the transaction soon then you will have to pay a significant fee, in the region of 80-100 sats/vbyte.

AB de Royse777

legendary

Activity: 2464

Merit: 3878

Visit: r7promotions.com

Not sure what is causing the error, maybe some restriction applied there like only after x hours/days, you can move the coins if you brought using credit card. Please check their terms and conditions.

There is an alternative way (not sure if they still give 12 words the passphrase). Using the passphrase you can restore the wallet using Electrum or any other client and manage your coins.

mm557788

newbie

Activity: 5

Merit: 1

4 hours ago I bought BTC on blockchain.com as always. My account is fully verified. I got BTC instantly to my BTC Trading Wallet. But when I want to send them to My Bitcoin Wallet, there is an error "Your Bitcoin transaction failed to send. Please try again."

What to do? I need to use my bitcoins asap...

https://1iq.cz/img/FrMQ4/Vj3sc.png

Topic: blockchain.com - new scam - holding bitcoins for 7 days - page 2. (Read 411 times)